Exploratory Data Analysis Using SQL Functions

Tech Solutions Inc. is a leading technology company specializing in software development and IT consulting services. The company prides itself on delivering innovative solutions to clients across various industries. With a dedicated team of skilled professionals, Tech Solutions has earned a reputation for excellence in the tech industry.

Tech Solutions Inc. has been experiencing a decline in customer satisfaction ratings over the past few months. Customer feedback surveys and support tickets indicate an increase in dissatisfaction among clients. The company is concerned about this trend as it directly impacts customer retention, reputation, and overall business growth.

You are working with the customer support team to provide data to managers to help the company take proactive measures to address these concerns effectively.

Data

The following schema diagram shows the tables available.

SELECT *
FROM support

id	customer_id	category	status	creation_date	response_time	resolution_time
1	1062	Installation Problem	In Progress	2023-01-26T00:00:00.000	6	0 hours
2	892	Billing enquiry	Open	2023-06-18T00:00:00.000	3	0 hours
3	433	Feedback	Open	2023-08-17T00:00:00.000	1	0 hours
6	764	Billing enquiry	Open	2023-01-16T00:00:00.000	3	0 hours
7	1144	Billing enquiry	Open	2023-06-01T00:00:00.000	2	0 hours
8	288	Feedback	Open	2023-01-22T00:00:00.000	2	0 hours
9	1495	Bug	In Progress	2023-02-05T00:00:00.000	1	0 hours
10	1090	Bug	In Progress	2023-05-09T00:00:00.000	3	0 hours
11	1397	Feedback	In Progress	2023-09-17T00:00:00.000	2	0 hours
12	54	Feedback	Open	2023-09-13T00:00:00.000	2	0 hours
14	1207	Bug	Resolved	2023-09-04T00:00:00.000	2	2.41 hours
15	1256	Bug	In Progress	2023-11-20T00:00:00.000	3	0 hours
16	146	Feedback	Open	2023-09-08T00:00:00.000	1	0 hours
17	455	Installation Problem	In Progress	2023-11-07T00:00:00.000	7	0 hours
19	950	Bug	In Progress	2023-11-21T00:00:00.000	2	0 hours
21	215	Feedback	Open	2023-05-22T00:00:00.000	2	0 hours
23	1379	Feedback	Open	2023-07-12T00:00:00.000	1	0 hours
24	1177	Bug	Open	2023-03-14T00:00:00.000	3	0 hours
28	1217	Feedback	Open	2023-08-16T00:00:00.000	2	0 hours
29	33	Feedback	Open	2023-10-30T00:00:00.000	2	0 hours
30	940	Installation Problem	In Progress	2023-09-21T00:00:00.000	5	0 hours
31	1932	Other	-	2023-09-23T00:00:00.000	2	3.53 hours
34	1744	Installation Problem	In Progress	2023-11-20T00:00:00.000	8	0 hours
36	569	Billing enquiry	Open	2023-05-15T00:00:00.000	3	0 hours
37	621	Installation Problem	In Progress	2023-04-03T00:00:00.000	7	0 hours
38	539	Feedback	Open	2023-03-04T00:00:00.000	1	0 hours
41	1189	Bug	Resolved	2023-01-20T00:00:00.000	7	3.91 hours
43	1852	Other	-	2023-11-12T00:00:00.000	1	5.11 hours
45	1120	Billing enquiry	Open	2023-02-27T00:00:00.000	3	0 hours
46	47	Feedback	Open	2023-02-06T00:00:00.000	1	0 hours
47	1831	Installation Problem	In Progress	2023-03-31T00:00:00.000	7	0 hours
49	1198	Installation Problem	In Progress	2023-05-25T00:00:00.000	6	0 hours
51	864	Billing enquiry	Open	2023-04-13T00:00:00.000	3	0 hours
53	1703	Installation Problem	Open	2023-08-24T00:00:00.000	6	0 hours
54	1480	Feedback	Open	2023-09-20T00:00:00.000	1	0 hours
55	722	Bug	Open	2023-01-17T00:00:00.000	4	0 hours
56	332	Feedback	Open	2023-10-13T00:00:00.000	1	0 hours
57	1449	Installation Problem	In Progress	2023-05-28T00:00:00.000	6	0 hours
58	665	Billing enquiry	Open	2023-04-15T00:00:00.000	3	0 hours
61	680	Bug	Open	2023-04-19T00:00:00.000	2	0 hours
62	358	Billing enquiry	Open	2023-08-14T00:00:00.000	6	0 hours
63	15	Feedback	Open	2023-05-02T00:00:00.000	1	0 hours
64	1922	Other	-	2023-04-13T00:00:00.000	3	3.79 hours
66	1764	Billing enquiry	Open	2023-07-07T00:00:00.000	4	0 hours
67	654	Bug	Open	2023-04-25T00:00:00.000	7	0 hours
68	412	Feedback	Open	2023-01-24T00:00:00.000	2	0 hours
69	697	Billing enquiry	In Progress	2023-10-22T00:00:00.000	3	0 hours
71	1288	Installation Problem	Resolved	2023-01-11T00:00:00.000	5	5.22 hours
72	407	Feedback	Open	2023-11-11T00:00:00.000	1	0 hours
73	235	Feedback	Open	2023-10-20T00:00:00.000	1	0 hours
74	273	Bug	In Progress	2023-09-25T00:00:00.000	2	0 hours
75	1831	Other	-	2023-05-06T00:00:00.000	4	4 hours
79	278	Feedback	Open	2023-07-24T00:00:00.000	2	0 hours
82	527	Feedback	Open	2023-08-28T00:00:00.000	1	0 hours
83	959	Bug	-	2023-06-20T00:00:00.000	2	4.76 hours
85	493	Installation Problem	In Progress	2023-09-30T00:00:00.000	5	0 hours
87	1548	Bug	-	2023-01-12T00:00:00.000	2	4.84 hours
89	633	Billing enquiry	Open	2023-10-30T00:00:00.000	3	0 hours
90	490	Billing enquiry	In Progress	2023-04-15T00:00:00.000	4	0 hours
91	766	Installation Problem	Open	2023-07-27T00:00:00.000	7	0 hours
92	1754	Installation Problem	In Progress	2023-04-18T00:00:00.000	7	0 hours
93	1355	Other	In Progress	2023-02-12T00:00:00.000	3	0 hours
94	1800	Other	Resolved	2023-09-20T00:00:00.000	2	0.5 hours
95	1824	Bug	-	2023-05-07T00:00:00.000	3	1.58 hours
96	849	Billing enquiry	In Progress	2023-10-23T00:00:00.000	3	0 hours
100	162	Feedback	In Progress	2023-05-31T00:00:00.000	2	0 hours
101	1796	Other	In Progress	2023-11-05T00:00:00.000	2	0 hours
103	756	Feedback	Open	2023-02-08T00:00:00.000	2	0 hours
105	723	Other	In Progress	2023-04-01T00:00:00.000	2	0 hours
106	1102	Bug	In Progress	2023-07-23T00:00:00.000	1	0 hours
107	1091	Feedback	In Progress	2023-01-30T00:00:00.000	1	0 hours
110	625	Bug	In Progress	2023-11-27T00:00:00.000	1	0 hours
111	1743	Other	-	2023-04-28T00:00:00.000	2	2.13 hours
112	301	Billing enquiry	Open	2023-09-14T00:00:00.000	3	0 hours
116	931	Installation Problem	In Progress	2023-07-13T00:00:00.000	9	0 hours
118	699	Billing enquiry	-	2023-02-18T00:00:00.000	4	0.65 hours
119	272	Feedback	In Progress	2023-05-14T00:00:00.000	2	0 hours
120	1810	Other	-	2023-07-26T00:00:00.000	2	3.93 hours
121	275	Billing enquiry	In Progress	2023-05-16T00:00:00.000	4	0 hours
122	221	Feedback	Open	2023-01-02T00:00:00.000	1	0 hours
123	349	Feedback	Open	2023-04-14T00:00:00.000	2	0 hours
128	1155	Other	In Progress	2023-03-29T00:00:00.000	3	0 hours
129	1825	Bug	In Progress	2023-10-02T00:00:00.000	2	0 hours
134	1923	Other	In Progress	2023-01-01T00:00:00.000	2	0 hours
136	750	Feedback	Open	2023-06-30T00:00:00.000	2	0 hours
139	645	Billing enquiry	Open	2023-09-24T00:00:00.000	3	0 hours
141	939	Billing enquiry	Open	2023-10-14T00:00:00.000	3	0 hours
142	1143	Installation Problem	In Progress	2023-03-06T00:00:00.000	5	0 hours
143	45	Feedback	Open	2023-11-28T00:00:00.000	1	0 hours
146	742	Bug	Open	2023-08-14T00:00:00.000	2	0 hours
148	1409	Installation Problem	-	2023-03-30T00:00:00.000	6	5.64 hours
149	518	Feedback	Open	2023-05-31T00:00:00.000	1	0 hours
150	1405	Other	Resolved	2023-04-30T00:00:00.000	2	5.02 hours
152	1795	Installation Problem	In Progress	2023-08-14T00:00:00.000	7	0 hours
154	507	Billing enquiry	Open	2023-01-31T00:00:00.000	3	0 hours
156	742	Installation Problem	Open	2023-05-11T00:00:00.000	6	0 hours
158	18	Feedback	Open	2023-05-10T00:00:00.000	2	0 hours
159	858	Bug	Open	2023-07-20T00:00:00.000	4	0 hours
160	79	Feedback	Open	2023-11-08T00:00:00.000	2	0 hours
161	43	Feedback	Open	2023-05-11T00:00:00.000	1	0 hours
163	1384	Installation Problem	Open	2023-01-04T00:00:00.000	6	0 hours
164	869	Billing enquiry	Open	2023-03-04T00:00:00.000	3	0 hours
165	1879	Installation Problem	Resolved	2023-05-20T00:00:00.000	5	4.41 hours
166	1722	Installation Problem	In Progress	2023-11-26T00:00:00.000	6	0 hours
167	696	Installation Problem	Open	2023-05-10T00:00:00.000	6	0 hours
169	1525	Installation Problem	In Progress	2023-06-24T00:00:00.000	6	0 hours
170	923	Feedback	Open	2023-10-13T00:00:00.000	2	0 hours
172	1957	Installation Problem	Resolved	2023-11-10T00:00:00.000	5	1.33 hours
174	774	Billing enquiry	In Progress	2023-01-16T00:00:00.000	3	0 hours
176	1962	Other	-	2023-08-30T00:00:00.000	1	1.75 hours
177	1703	Bug	-	2023-04-29T00:00:00.000	2	0.98 hours
178	508	Other	In Progress	2023-08-04T00:00:00.000	2	0 hours
179	200	Feedback	Open	2023-11-10T00:00:00.000	1	0 hours
180	639	Feedback	Open	2023-01-24T00:00:00.000	1	0 hours
181	1986	Installation Problem	Resolved	2023-04-07T00:00:00.000	7	0.64 hours
182	1137	Billing enquiry	In Progress	2023-03-11T00:00:00.000	3	0 hours
183	467	Feedback	Open	2023-01-12T00:00:00.000	1	0 hours
184	1620	Other	In Progress	2023-01-19T00:00:00.000	2	0 hours
185	103	Feedback	Open	2023-11-04T00:00:00.000	2	0 hours
186	1087	Billing enquiry	In Progress	2023-11-09T00:00:00.000	4	0 hours
188	493	Billing enquiry	In Progress	2023-05-20T00:00:00.000	3	0 hours
189	1205	Bug	Open	2023-02-07T00:00:00.000	2	0 hours
192	1668	Bug	Resolved	2023-09-23T00:00:00.000	3	2.88 hours
193	686	Feedback	Open	2023-05-09T00:00:00.000	1	0 hours
194	1832	Other	Resolved	2023-09-21T00:00:00.000	2	2.44 hours
195	82	Billing enquiry	Open	2023-03-16T00:00:00.000	3	0 hours
198	64	Feedback	Open	2023-06-11T00:00:00.000	2	0 hours
200	1418	Installation Problem	In Progress	2023-10-12T00:00:00.000	6	0 hours
201	624	Billing enquiry	Open	2023-01-06T00:00:00.000	3	0 hours
203	235	Feedback	Open	2023-04-01T00:00:00.000	1	0 hours
204	29	Feedback	Open	2023-09-08T00:00:00.000	2	0 hours
206	408	Feedback	Open	2023-03-22T00:00:00.000	1	0 hours
209	1128	Installation Problem	Open	2023-05-21T00:00:00.000	6	0 hours
210	1840	Installation Problem	In Progress	2023-10-11T00:00:00.000	7	0 hours
212	1914	Other	-	2023-08-27T00:00:00.000	2	3.12 hours
213	31	Feedback	Open	2023-06-26T00:00:00.000	1	0 hours
215	1191	Billing enquiry	In Progress	2023-10-04T00:00:00.000	5	0 hours
216	798	Feedback	Open	2023-06-30T00:00:00.000	1	0 hours
218	27	Feedback	Open	2023-08-20T00:00:00.000	2	0 hours
219	88	Feedback	Open	2023-04-17T00:00:00.000	1	0 hours
220	1644	Bug	In Progress	2023-09-10T00:00:00.000	1	0 hours
221	1728	Installation Problem	In Progress	2023-08-18T00:00:00.000	5	0 hours
222	736	Feedback	Open	2023-07-31T00:00:00.000	1	0 hours
223	897	Billing enquiry	In Progress	2023-07-01T00:00:00.000	4	0 hours
224	1722	Installation Problem	In Progress	2023-03-22T00:00:00.000	5	0 hours
225	767	Bug	Open	2023-08-24T00:00:00.000	9	0 hours
226	84	Feedback	Open	2023-05-07T00:00:00.000	1	0 hours
228	896	Bug	Open	2023-08-02T00:00:00.000	1	0 hours
229	324	Billing enquiry	Open	2023-06-27T00:00:00.000	3	0 hours
232	794	Billing enquiry	Open	2023-03-07T00:00:00.000	3	0 hours
235	782	Bug	In Progress	2023-01-11T00:00:00.000	2	0 hours
236	44	Feedback	Open	2023-10-20T00:00:00.000	1	0 hours
238	1823	Other	-	2023-03-27T00:00:00.000	2	5.56 hours
239	776	Bug	In Progress	2023-04-12T00:00:00.000	2	0 hours
240	346	Feedback	Open	2023-11-13T00:00:00.000	1	0 hours
241	747	Bug	In Progress	2023-04-18T00:00:00.000	2	0 hours
242	1863	Other	-	2023-09-26T00:00:00.000	2	2.35 hours
243	1551	Other	Resolved	2023-11-12T00:00:00.000	2	2.66 hours
245	1021	Bug	In Progress	2023-10-20T00:00:00.000	2	0 hours
247	125	Feedback	Open	2023-02-11T00:00:00.000	1	0 hours
250	931	Billing enquiry	Open	2023-01-06T00:00:00.000	2	0 hours
252	1264	Bug	Open	2023-07-29T00:00:00.000	2	0 hours
254	853	Feedback	Open	2023-03-16T00:00:00.000	2	0 hours
255	1560	Bug	Open	2023-05-28T00:00:00.000	3	0 hours
256	610	Feedback	In Progress	2023-07-08T00:00:00.000	1	0 hours
258	1500	Other	Resolved	2023-01-30T00:00:00.000	1	2.96 hours
259	186	Feedback	Open	2023-09-28T00:00:00.000	2	0 hours
260	1021	Feedback	In Progress	2023-03-11T00:00:00.000	1	0 hours
261	21	Feedback	Open	2023-10-07T00:00:00.000	1	0 hours
263	1452	Billing enquiry	In Progress	2023-08-10T00:00:00.000	3	0 hours
264	894	Bug	In Progress	2023-06-17T00:00:00.000	5	0 hours
265	488	Billing enquiry	Open	2023-02-09T00:00:00.000	4	0 hours
266	989	Installation Problem	Open	2023-11-15T00:00:00.000	6	0 hours
267	853	Installation Problem	In Progress	2023-07-30T00:00:00.000	6	0 hours
268	1907	Installation Problem	In Progress	2023-06-28T00:00:00.000	6	0 hours
269	513	Installation Problem	Resolved	2023-06-30T00:00:00.000	5	1.79 hours
271	1347	Installation Problem	Open	2023-10-01T00:00:00.000	9	0 hours
272	1836	Bug	Open	2023-04-13T00:00:00.000	1	0 hours
274	1898	Installation Problem	In Progress	2023-07-02T00:00:00.000	5	0 hours
278	481	Feedback	Open	2023-06-01T00:00:00.000	1	0 hours
279	34	Feedback	Open	2023-04-07T00:00:00.000	2	0 hours
280	1011	Bug	Open	2023-07-27T00:00:00.000	2	0 hours
282	1307	Other	Resolved	2023-09-17T00:00:00.000	2	5.38 hours
283	327	Bug	Open	2023-10-29T00:00:00.000	4	0 hours
284	259	Feedback	In Progress	2023-02-20T00:00:00.000	2	0 hours
285	516	Bug	Open	2023-08-17T00:00:00.000	1	0 hours
286	162	Feedback	Open	2023-05-21T00:00:00.000	1	0 hours
287	1010	Installation Problem	In Progress	2023-05-16T00:00:00.000	6	0 hours
288	917	Feedback	Open	2023-04-30T00:00:00.000	1	0 hours
289	1377	Bug	In Progress	2023-02-14T00:00:00.000	1	0 hours
290	705	Bug	In Progress	2023-09-23T00:00:00.000	2	0 hours
292	436	Feedback	In Progress	2023-05-12T00:00:00.000	1	0 hours
293	990	Bug	Open	2023-10-21T00:00:00.000	2	0 hours
297	703	Billing enquiry	Open	2023-05-25T00:00:00.000	3	0 hours
299	145	Billing enquiry	Open	2023-09-22T00:00:00.000	4	0 hours
300	908	Billing enquiry	Open	2023-07-15T00:00:00.000	3	0 hours
301	1450	Installation Problem	In Progress	2023-10-13T00:00:00.000	6	0 hours
304	1767	Installation Problem	-	2023-08-12T00:00:00.000	5	3.26 hours
305	580	Feedback	Open	2023-03-28T00:00:00.000	2	0 hours
306	1882	Installation Problem	-	2023-10-11T00:00:00.000	6	3.3 hours
308	453	Feedback	Open	2023-07-10T00:00:00.000	1	0 hours
309	1772	Installation Problem	Resolved	2023-08-15T00:00:00.000	5	3.14 hours
312	838	Billing enquiry	Open	2023-07-27T00:00:00.000	4	0 hours
313	831	Feedback	Resolved	2023-04-13T00:00:00.000	2	0.7 hours
314	1157	Bug	In Progress	2023-04-01T00:00:00.000	1	0 hours
317	1342	Billing enquiry	Open	2023-04-09T00:00:00.000	3	0 hours
319	117	Feedback	Open	2023-03-29T00:00:00.000	1	0 hours
320	1511	Other	Open	2023-06-11T00:00:00.000	2	0 hours
321	1766	Installation Problem	Open	2023-06-12T00:00:00.000	10	0 hours
322	1537	Other	In Progress	2023-03-20T00:00:00.000	2	0 hours
323	1696	Feedback	In Progress	2023-06-16T00:00:00.000	2	0 hours
324	880	Billing enquiry	Open	2023-04-07T00:00:00.000	4	0 hours
325	879	Bug	Open	2023-01-25T00:00:00.000	3	0 hours
326	1751	Bug	In Progress	2023-04-22T00:00:00.000	2	0 hours
328	120	Feedback	Open	2023-06-12T00:00:00.000	1	0 hours
330	745	Bug	In Progress	2023-05-24T00:00:00.000	1	0 hours
331	694	Feedback	Open	2023-07-07T00:00:00.000	2	0 hours
332	79	Billing enquiry	Open	2023-07-31T00:00:00.000	3	0 hours
335	1129	Installation Problem	Resolved	2023-03-13T00:00:00.000	8	4.93 hours
338	1368	Bug	Open	2023-10-14T00:00:00.000	3	0 hours
339	1257	Installation Problem	In Progress	2023-01-16T00:00:00.000	5	0 hours
340	1585	Feedback	In Progress	2023-02-25T00:00:00.000	2	0 hours
341	494	Feedback	Open	2023-05-21T00:00:00.000	1	0 hours
343	1458	Billing enquiry	Open	2023-06-19T00:00:00.000	3	0 hours
344	617	Bug	Open	2023-11-23T00:00:00.000	3	0 hours
345	1374	Bug	Open	2023-02-15T00:00:00.000	13	0 hours
346	1220	Other	In Progress	2023-08-24T00:00:00.000	2	0 hours
347	1332	Billing enquiry	-	2023-08-09T00:00:00.000	3	1.3 hours
349	295	Bug	In Progress	2023-08-14T00:00:00.000	1	0 hours
350	1374	Bug	In Progress	2023-11-24T00:00:00.000	1	0 hours
351	274	Feedback	Open	2023-05-10T00:00:00.000	2	0 hours
352	1582	Installation Problem	In Progress	2023-08-21T00:00:00.000	10	0 hours
353	447	Feedback	In Progress	2023-09-14T00:00:00.000	1	0 hours
356	902	Bug	Open	2023-08-30T00:00:00.000	2	0 hours
357	1587	Installation Problem	-	2023-08-11T00:00:00.000	8	2.76 hours
358	800	Feedback	Open	2023-06-25T00:00:00.000	2	0 hours
359	1139	Bug	Open	2023-07-12T00:00:00.000	2	0 hours
360	108	Feedback	Open	2023-09-19T00:00:00.000	2	0 hours
361	664	Billing enquiry	Open	2023-08-10T00:00:00.000	4	0 hours
363	1676	Installation Problem	In Progress	2023-07-04T00:00:00.000	6	0 hours
364	1358	Bug	In Progress	2023-10-13T00:00:00.000	5	0 hours
366	635	Billing enquiry	Open	2023-08-02T00:00:00.000	3	0 hours
368	1569	Installation Problem	-	2023-04-06T00:00:00.000	6	4.7 hours
369	168	Feedback	Open	2023-09-03T00:00:00.000	2	0 hours
372	36	Feedback	Open	2023-04-01T00:00:00.000	2	0 hours
376	1744	Bug	In Progress	2023-01-11T00:00:00.000	3	0 hours
378	1836	Other	-	2023-01-23T00:00:00.000	2	3.35 hours
379	1146	Feedback	In Progress	2023-03-31T00:00:00.000	2	0 hours
381	654	Billing enquiry	Open	2023-01-08T00:00:00.000	3	0 hours
383	1167	Billing enquiry	Open	2023-02-22T00:00:00.000	3	0 hours
384	1926	Installation Problem	In Progress	2023-11-26T00:00:00.000	5	0 hours
385	1722	Other	In Progress	2023-01-05T00:00:00.000	2	0 hours
386	1582	Other	-	2023-09-14T00:00:00.000	3	4.07 hours
388	1950	Installation Problem	In Progress	2023-07-05T00:00:00.000	9	0 hours
389	821	Installation Problem	Open	2023-07-17T00:00:00.000	5	0 hours
390	698	Installation Problem	In Progress	2023-08-17T00:00:00.000	6	0 hours
393	640	Feedback	In Progress	2023-07-03T00:00:00.000	2	0 hours
394	1950	Installation Problem	Resolved	2023-04-18T00:00:00.000	5	4.85 hours
395	76	Feedback	Open	2023-02-10T00:00:00.000	2	0 hours
398	1887	Installation Problem	In Progress	2023-10-15T00:00:00.000	7	0 hours
400	1726	Other	Resolved	2023-05-14T00:00:00.000	3	1.72 hours
403	1872	Other	Open	2023-01-18T00:00:00.000	2	0 hours
404	1458	Billing enquiry	Open	2023-07-14T00:00:00.000	3	0 hours
405	1092	Other	Open	2023-11-02T00:00:00.000	2	0 hours
408	222	Feedback	Open	2023-09-06T00:00:00.000	2	0 hours
411	269	Billing enquiry	Open	2023-06-17T00:00:00.000	3	0 hours
412	1477	Billing enquiry	Open	2023-09-26T00:00:00.000	4	0 hours
413	286	Feedback	Open	2023-02-06T00:00:00.000	2	0 hours
414	1213	Installation Problem	-	2023-08-28T00:00:00.000	5	3.56 hours
416	851	Billing enquiry	In Progress	2023-02-19T00:00:00.000	3	0 hours
418	108	Feedback	Open	2023-01-25T00:00:00.000	2	0 hours
419	1773	Billing enquiry	In Progress	2023-10-01T00:00:00.000	4	0 hours
420	1948	Installation Problem	-	2023-11-25T00:00:00.000	7	2.35 hours
421	1092	Feedback	Open	2023-09-21T00:00:00.000	1	0 hours
425	1574	Other	In Progress	2023-05-06T00:00:00.000	2	0 hours
426	834	Bug	Open	2023-05-05T00:00:00.000	2	0 hours
427	1658	Billing enquiry	In Progress	2023-01-17T00:00:00.000	3	0 hours
428	341	Feedback	Open	2023-02-10T00:00:00.000	1	0 hours
429	1035	Bug	Open	2023-11-03T00:00:00.000	4	0 hours
430	325	Feedback	Open	2023-01-02T00:00:00.000	2	0 hours
431	875	Bug	Open	2023-02-12T00:00:00.000	2	0 hours
432	59	Feedback	Open	2023-11-04T00:00:00.000	1	0 hours
434	1221	Billing enquiry	Open	2023-02-27T00:00:00.000	3	0 hours
435	1555	Bug	-	2023-09-25T00:00:00.000	2	1.75 hours
436	967	Bug	In Progress	2023-03-17T00:00:00.000	3	0 hours
437	922	Feedback	Open	2023-06-25T00:00:00.000	1	0 hours
438	641	Billing enquiry	Resolved	2023-05-28T00:00:00.000	3	0.14 hours
439	344	Feedback	Open	2023-03-30T00:00:00.000	2	0 hours
442	1967	Other	-	2023-06-08T00:00:00.000	2	5.89 hours
443	18	Feedback	Open	2023-08-08T00:00:00.000	1	0 hours
446	1487	Installation Problem	In Progress	2023-03-29T00:00:00.000	5	0 hours
447	1149	Billing enquiry	In Progress	2023-02-08T00:00:00.000	3	0 hours
448	904	Feedback	Open	2023-02-25T00:00:00.000	2	0 hours
449	116	Billing enquiry	Open	2023-02-21T00:00:00.000	3	0 hours
450	1886	Billing enquiry	In Progress	2023-02-08T00:00:00.000	3	0 hours
451	292	Billing enquiry	Open	2023-02-09T00:00:00.000	4	0 hours
453	1310	Billing enquiry	In Progress	2023-08-16T00:00:00.000	3	0 hours
454	319	Bug	Open	2023-10-13T00:00:00.000	2	0 hours
455	659	Billing enquiry	Resolved	2023-01-12T00:00:00.000	3	3.61 hours
456	654	Billing enquiry	Open	2023-09-23T00:00:00.000	3	0 hours
457	1014	Billing enquiry	Open	2023-06-26T00:00:00.000	3	0 hours
459	710	Feedback	Open	2023-10-16T00:00:00.000	1	0 hours
460	557	Bug	-	2023-07-22T00:00:00.000	4	4.59 hours
462	1030	Feedback	Open	2023-07-05T00:00:00.000	2	0 hours
463	109	Billing enquiry	Open	2023-09-26T00:00:00.000	3	0 hours
464	825	Installation Problem	In Progress	2023-07-23T00:00:00.000	6	0 hours
465	1639	Installation Problem	In Progress	2023-01-03T00:00:00.000	17	0 hours
467	1639	Installation Problem	Open	2023-11-10T00:00:00.000	7	0 hours
469	588	Feedback	Open	2023-08-14T00:00:00.000	1	0 hours
470	446	Feedback	Open	2023-08-01T00:00:00.000	1	0 hours
473	1178	Installation Problem	-	2023-02-28T00:00:00.000	7	3.55 hours
474	1298	Feedback	Open	2023-08-20T00:00:00.000	2	0 hours
478	1154	Billing enquiry	Open	2023-07-21T00:00:00.000	3	0 hours
480	1563	Billing enquiry	In Progress	2023-01-24T00:00:00.000	4	0 hours
481	227	Feedback	Open	2023-10-19T00:00:00.000	1	0 hours
486	317	Feedback	In Progress	2023-10-04T00:00:00.000	2	0 hours
487	1	Feedback	Open	2023-11-14T00:00:00.000	2	0 hours
488	594	Feedback	Open	2023-10-05T00:00:00.000	2	0 hours
490	1663	Other	-	2023-06-26T00:00:00.000	2	1.31 hours
491	1925	Other	In Progress	2023-06-27T00:00:00.000	3	0 hours
493	1520	Bug	In Progress	2023-02-09T00:00:00.000	2	0 hours
494	653	Feedback	In Progress	2023-10-25T00:00:00.000	2	0 hours
495	1506	Installation Problem	Open	2023-11-04T00:00:00.000	5	0 hours
496	263	Billing enquiry	Open	2023-03-17T00:00:00.000	3	0 hours
499	1062	Billing enquiry	In Progress	2023-05-11T00:00:00.000	4	0 hours
501	1201	Billing enquiry	In Progress	2023-03-10T00:00:00.000	3	0 hours
502	1715	Other	In Progress	2023-05-14T00:00:00.000	2	0 hours
503	1696	Other	In Progress	2023-05-28T00:00:00.000	2	0 hours
504	1848	Billing enquiry	In Progress	2023-06-22T00:00:00.000	3	0 hours
505	1580	Installation Problem	In Progress	2023-05-02T00:00:00.000	6	0 hours
506	949	Bug	Open	2023-03-24T00:00:00.000	2	0 hours
507	568	Feedback	Open	2023-04-17T00:00:00.000	1	0 hours
508	1821	Other	Resolved	2023-01-29T00:00:00.000	1	2.67 hours
510	986	Installation Problem	In Progress	2023-08-02T00:00:00.000	6	0 hours
512	551	Installation Problem	In Progress	2023-01-06T00:00:00.000	7	0 hours
513	436	Feedback	Open	2023-09-14T00:00:00.000	1	0 hours
515	555	Feedback	Open	2023-01-19T00:00:00.000	2	0 hours
516	1898	Other	-	2023-09-06T00:00:00.000	1	2.77 hours
517	278	Feedback	Open	2023-10-25T00:00:00.000	2	0 hours
518	455	Bug	In Progress	2023-08-23T00:00:00.000	1	0 hours
520	315	Feedback	Open	2023-10-14T00:00:00.000	2	0 hours
521	1950	Bug	In Progress	2023-06-30T00:00:00.000	1	0 hours
522	1640	Installation Problem	In Progress	2023-09-10T00:00:00.000	9	0 hours
523	1948	Other	-	2023-10-26T00:00:00.000	2	1.07 hours
527	123	Feedback	Open	2023-09-18T00:00:00.000	1	0 hours
530	1792	Installation Problem	In Progress	2023-09-21T00:00:00.000	6	0 hours
533	1630	Bug	In Progress	2023-04-13T00:00:00.000	1	0 hours
534	551	Billing enquiry	-	2023-03-24T00:00:00.000	3	2.06 hours
535	598	Billing enquiry	Open	2023-05-22T00:00:00.000	2	0 hours
537	154	Feedback	In Progress	2023-08-18T00:00:00.000	2	0 hours
540	102	Feedback	Open	2023-08-17T00:00:00.000	1	0 hours
541	144	Feedback	Open	2023-08-14T00:00:00.000	2	0 hours
543	1900	Bug	In Progress	2023-06-19T00:00:00.000	3	0 hours
544	141	Feedback	Open	2023-02-11T00:00:00.000	1	0 hours
546	42	Feedback	Open	2023-06-19T00:00:00.000	2	0 hours
549	1509	Installation Problem	In Progress	2023-11-09T00:00:00.000	7	0 hours
550	613	Feedback	Open	2023-09-12T00:00:00.000	1	0 hours
553	1438	Other	Open	2023-11-26T00:00:00.000	2	0 hours
554	758	Feedback	Resolved	2023-11-26T00:00:00.000	2	2.18 hours
555	1145	Billing enquiry	-	2023-09-12T00:00:00.000	3	3.14 hours
557	180	Feedback	Open	2023-03-22T00:00:00.000	2	0 hours
560	1184	Billing enquiry	In Progress	2023-02-14T00:00:00.000	3	0 hours
561	930	Installation Problem	In Progress	2023-07-25T00:00:00.000	6	0 hours
562	1730	Other	Resolved	2023-07-24T00:00:00.000	2	1.82 hours
563	1920	Billing enquiry	Open	2023-09-21T00:00:00.000	3	0 hours
564	870	Billing enquiry	Open	2023-05-12T00:00:00.000	2	0 hours
566	1878	Other	In Progress	2023-05-13T00:00:00.000	3	0 hours
567	58	Feedback	Open	2023-11-24T00:00:00.000	2	0 hours
568	1836	Bug	In Progress	2023-03-22T00:00:00.000	2	0 hours
569	1928	Other	Resolved	2023-02-12T00:00:00.000	2	4.15 hours
571	868	Bug	In Progress	2023-06-29T00:00:00.000	4	0 hours
572	14	Feedback	Open	2023-07-21T00:00:00.000	1	0 hours
573	87	Feedback	Open	2023-01-07T00:00:00.000	1	0 hours
574	1077	Bug	In Progress	2023-11-20T00:00:00.000	3	0 hours
575	524	Feedback	Open	2023-04-21T00:00:00.000	2	0 hours
576	212	Billing enquiry	Open	2023-03-15T00:00:00.000	3	0 hours
577	1295	Billing enquiry	Open	2023-03-14T00:00:00.000	4	0 hours
578	1081	Other	In Progress	2023-06-25T00:00:00.000	3	0 hours
579	1675	Other	In Progress	2023-04-09T00:00:00.000	3	0 hours
580	463	Bug	Open	2023-08-02T00:00:00.000	1	0 hours
581	1553	Installation Problem	-	2023-03-26T00:00:00.000	6	3.35 hours
582	1862	Billing enquiry	In Progress	2023-10-25T00:00:00.000	3	0 hours
583	423	Billing enquiry	Open	2023-08-11T00:00:00.000	5	0 hours
584	164	Billing enquiry	Open	2023-09-29T00:00:00.000	3	0 hours
586	1507	Billing enquiry	-	2023-07-16T00:00:00.000	3	3.18 hours
587	276	Billing enquiry	In Progress	2023-01-16T00:00:00.000	3	0 hours
588	1380	Installation Problem	In Progress	2023-07-28T00:00:00.000	6	0 hours
589	1402	Bug	Open	2023-05-07T00:00:00.000	2	0 hours
590	657	Bug	In Progress	2023-06-26T00:00:00.000	3	0 hours
593	177	Feedback	Open	2023-04-09T00:00:00.000	2	0 hours
594	1880	Installation Problem	Resolved	2023-06-24T00:00:00.000	6	0.75 hours
597	1100	Installation Problem	Open	2023-06-13T00:00:00.000	5	0 hours
600	1811	Installation Problem	In Progress	2023-04-13T00:00:00.000	5	0 hours
601	1658	Bug	Open	2023-06-04T00:00:00.000	6	0 hours
602	1724	Other	Resolved	2023-09-26T00:00:00.000	2	0.41 hours
604	1109	Installation Problem	In Progress	2023-07-14T00:00:00.000	6	0 hours
605	318	Feedback	Open	2023-01-09T00:00:00.000	1	0 hours
607	297	Feedback	Open	2023-08-17T00:00:00.000	2	0 hours
608	320	Feedback	Open	2023-04-11T00:00:00.000	2	0 hours
610	161	Feedback	Open	2023-09-28T00:00:00.000	2	0 hours
611	688	Bug	Open	2023-08-13T00:00:00.000	4	0 hours
613	860	Feedback	Open	2023-03-31T00:00:00.000	1	0 hours
615	920	Installation Problem	In Progress	2023-06-16T00:00:00.000	6	0 hours
617	1020	Billing enquiry	Open	2023-05-10T00:00:00.000	4	0 hours
619	1650	Other	Resolved	2023-08-11T00:00:00.000	2	4.67 hours
623	1522	Bug	In Progress	2023-04-03T00:00:00.000	5	0 hours
625	1851	Installation Problem	Resolved	2023-11-05T00:00:00.000	6	4.78 hours
626	1246	Installation Problem	In Progress	2023-07-02T00:00:00.000	8	0 hours
627	689	Installation Problem	In Progress	2023-08-24T00:00:00.000	5	0 hours
629	707	Installation Problem	Open	2023-01-18T00:00:00.000	6	0 hours
630	1197	Feedback	In Progress	2023-09-22T00:00:00.000	2	0 hours
633	581	Feedback	Open	2023-05-14T00:00:00.000	2	0 hours
635	1341	Feedback	Open	2023-04-13T00:00:00.000	1	0 hours
637	199	Billing enquiry	Open	2023-07-22T00:00:00.000	3	0 hours
639	956	Installation Problem	Open	2023-09-19T00:00:00.000	5	0 hours
640	1270	Feedback	In Progress	2023-03-25T00:00:00.000	2	0 hours
641	256	Feedback	Open	2023-10-07T00:00:00.000	1	0 hours
644	1028	Billing enquiry	In Progress	2023-10-22T00:00:00.000	3	0 hours
645	1376	Feedback	Open	2023-08-23T00:00:00.000	1	0 hours
646	1097	Installation Problem	In Progress	2023-06-30T00:00:00.000	5	0 hours
647	821	Installation Problem	In Progress	2023-05-18T00:00:00.000	6	0 hours
648	272	Feedback	Open	2023-07-21T00:00:00.000	1	0 hours
649	1637	Installation Problem	In Progress	2023-11-05T00:00:00.000	6	0 hours
651	543	Feedback	In Progress	2023-03-22T00:00:00.000	1	0 hours
653	1775	Bug	In Progress	2023-01-12T00:00:00.000	3	0 hours
654	1076	Installation Problem	In Progress	2023-03-06T00:00:00.000	7	0 hours
655	1310	Bug	Open	2023-08-01T00:00:00.000	1	0 hours
656	1796	Installation Problem	Open	2023-01-13T00:00:00.000	5	0 hours
659	731	Billing enquiry	Open	2023-11-12T00:00:00.000	3	0 hours
660	1142	Feedback	Open	2023-11-17T00:00:00.000	2	0 hours
662	378	Feedback	Open	2023-10-11T00:00:00.000	2	0 hours
663	415	Billing enquiry	In Progress	2023-04-28T00:00:00.000	3	0 hours
664	218	Feedback	Open	2023-07-11T00:00:00.000	2	0 hours
665	1220	Bug	Open	2023-01-20T00:00:00.000	6	0 hours
667	1119	Billing enquiry	Open	2023-03-07T00:00:00.000	4	0 hours
668	1693	Billing enquiry	Open	2023-03-23T00:00:00.000	3	0 hours
672	252	Feedback	Open	2023-03-04T00:00:00.000	1	0 hours
674	1027	Billing enquiry	Open	2023-09-13T00:00:00.000	3	0 hours
675	1983	Other	-	2023-10-18T00:00:00.000	2	3.58 hours
676	637	Billing enquiry	Open	2023-02-27T00:00:00.000	3	0 hours
677	187	Billing enquiry	Open	2023-06-19T00:00:00.000	3	0 hours
681	1512	Bug	In Progress	2023-08-03T00:00:00.000	1	0 hours
682	654	Feedback	In Progress	2023-07-18T00:00:00.000	2	0 hours
684	1149	Installation Problem	Resolved	2023-06-11T00:00:00.000	5	2.9 hours
685	341	Feedback	Open	2023-04-23T00:00:00.000	1	0 hours
686	1950	Installation Problem	In Progress	2023-09-13T00:00:00.000	6	0 hours
688	1614	Installation Problem	In Progress	2023-01-20T00:00:00.000	6	0 hours
689	833	Billing enquiry	In Progress	2023-11-22T00:00:00.000	5	0 hours
690	554	Installation Problem	Open	2023-06-26T00:00:00.000	8	0 hours
691	1176	Bug	In Progress	2023-09-27T00:00:00.000	1	0 hours
693	66	Bug	In Progress	2023-01-30T00:00:00.000	7	0 hours
696	559	Bug	In Progress	2023-05-17T00:00:00.000	3	0 hours
697	417	Feedback	In Progress	2023-02-11T00:00:00.000	1	0 hours
698	1821	Bug	Resolved	2023-07-31T00:00:00.000	3	1.91 hours
699	759	Feedback	Open	2023-10-04T00:00:00.000	2	0 hours
701	74	Feedback	Open	2023-06-06T00:00:00.000	1	0 hours
702	1112	Feedback	Open	2023-08-08T00:00:00.000	1	0 hours
704	1694	Bug	In Progress	2023-09-30T00:00:00.000	2	0 hours
705	1527	Installation Problem	In Progress	2023-08-03T00:00:00.000	8	0 hours
706	1712	Installation Problem	In Progress	2023-06-11T00:00:00.000	5	0 hours
708	337	Bug	In Progress	2023-08-08T00:00:00.000	1	0 hours
710	1893	Installation Problem	-	2023-10-29T00:00:00.000	8	0.41 hours
711	1339	Installation Problem	In Progress	2023-03-13T00:00:00.000	5	0 hours
712	1532	Other	In Progress	2023-09-11T00:00:00.000	2	0 hours
713	489	Feedback	Open	2023-06-27T00:00:00.000	1	0 hours
714	8	Feedback	Open	2023-07-17T00:00:00.000	2	0 hours
716	1411	Bug	Open	2023-05-20T00:00:00.000	4	0 hours
718	1240	Bug	Open	2023-06-19T00:00:00.000	2	0 hours
720	618	Feedback	Open	2023-03-17T00:00:00.000	2	0 hours
721	32	Feedback	Open	2023-06-29T00:00:00.000	2	0 hours
722	506	Feedback	Open	2023-04-23T00:00:00.000	1	0 hours
723	416	Billing enquiry	Open	2023-01-16T00:00:00.000	4	0 hours
724	248	Feedback	Open	2023-08-20T00:00:00.000	2	0 hours
725	964	Feedback	Open	2023-09-08T00:00:00.000	1	0 hours
726	1250	Feedback	In Progress	2023-07-16T00:00:00.000	2	0 hours
727	696	Installation Problem	Open	2023-07-30T00:00:00.000	5	0 hours
729	1792	Other	In Progress	2023-09-26T00:00:00.000	2	0 hours
731	988	Billing enquiry	Open	2023-08-20T00:00:00.000	5	0 hours
733	701	Billing enquiry	In Progress	2023-08-13T00:00:00.000	3	0 hours
734	680	Billing enquiry	In Progress	2023-10-27T00:00:00.000	3	0 hours
735	1930	Other	In Progress	2023-03-06T00:00:00.000	2	0 hours
736	1028	Billing enquiry	Open	2023-04-11T00:00:00.000	3	0 hours
738	1709	Other	In Progress	2023-07-23T00:00:00.000	1	0 hours
739	1181	Feedback	Open	2023-02-16T00:00:00.000	2	0 hours
740	191	Feedback	Open	2023-09-10T00:00:00.000	2	0 hours
741	913	Bug	Open	2023-09-21T00:00:00.000	8	0 hours
742	26	Feedback	Open	2023-04-23T00:00:00.000	2	0 hours
743	879	Billing enquiry	In Progress	2023-08-03T00:00:00.000	4	0 hours
744	426	Feedback	Open	2023-08-28T00:00:00.000	1	0 hours
745	298	Billing enquiry	Open	2023-05-10T00:00:00.000	2	0 hours
747	1149	Feedback	In Progress	2023-08-25T00:00:00.000	1	0 hours
748	1401	Other	Resolved	2023-09-20T00:00:00.000	2	3.15 hours
749	159	Feedback	Open	2023-09-15T00:00:00.000	2	0 hours
752	1420	Feedback	Open	2023-06-29T00:00:00.000	2	0 hours
754	1288	Feedback	Open	2023-10-26T00:00:00.000	2	0 hours
755	90	Feedback	Open	2023-07-24T00:00:00.000	1	0 hours
756	1020	Feedback	Open	2023-02-25T00:00:00.000	1	0 hours
757	1197	Installation Problem	In Progress	2023-05-02T00:00:00.000	5	0 hours
760	1428	Installation Problem	In Progress	2023-04-12T00:00:00.000	6	0 hours
761	1851	Billing enquiry	Open	2023-03-08T00:00:00.000	4	0 hours
762	1563	Billing enquiry	In Progress	2023-07-20T00:00:00.000	2	0 hours
763	1457	Other	-	2023-04-02T00:00:00.000	3	0.65 hours
764	1203	Billing enquiry	In Progress	2023-09-25T00:00:00.000	3	0 hours
766	1759	Other	-	2023-09-21T00:00:00.000	2	0.89 hours
767	140	Feedback	In Progress	2023-09-30T00:00:00.000	1	0 hours
770	549	Feedback	Open	2023-09-06T00:00:00.000	1	0 hours
771	44	Feedback	Open	2023-08-14T00:00:00.000	2	0 hours
772	888	Bug	Open	2023-08-07T00:00:00.000	2	0 hours
773	1062	Installation Problem	In Progress	2023-02-08T00:00:00.000	6	0 hours
774	830	Billing enquiry	In Progress	2023-03-27T00:00:00.000	3	0 hours
776	1794	Other	-	2023-04-06T00:00:00.000	2	0.15 hours
778	486	Feedback	Open	2023-01-03T00:00:00.000	1	0 hours
779	1972	Installation Problem	In Progress	2023-11-30T00:00:00.000	8	0 hours
781	47	Feedback	Open	2023-02-20T00:00:00.000	2	0 hours
782	1727	Installation Problem	In Progress	2023-06-02T00:00:00.000	7	0 hours
783	620	Bug	In Progress	2023-07-03T00:00:00.000	2	0 hours
784	1657	Bug	In Progress	2023-01-25T00:00:00.000	2	0 hours
785	629	Installation Problem	In Progress	2023-06-20T00:00:00.000	6	0 hours
786	177	Billing enquiry	Open	2023-06-19T00:00:00.000	4	0 hours
787	794	Installation Problem	In Progress	2023-10-27T00:00:00.000	5	0 hours
789	713	Billing enquiry	In Progress	2023-08-03T00:00:00.000	2	0 hours
790	694	Installation Problem	In Progress	2023-09-06T00:00:00.000	5	0 hours
791	923	Billing enquiry	Open	2023-02-17T00:00:00.000	3	0 hours
792	771	Bug	Open	2023-08-19T00:00:00.000	2	0 hours
793	60	Feedback	Open	2023-04-19T00:00:00.000	2	0 hours
794	451	Feedback	Open	2023-02-14T00:00:00.000	1	0 hours
797	1622	Installation Problem	In Progress	2023-11-05T00:00:00.000	6	0 hours
798	1335	Feedback	Resolved	2023-08-15T00:00:00.000	1	0.46 hours
799	1682	Other	-	2023-11-29T00:00:00.000	2	4.84 hours
800	1710	Installation Problem	Resolved	2023-10-09T00:00:00.000	5	0.5 hours
803	168	Feedback	Open	2023-03-02T00:00:00.000	2	0 hours
804	1318	Bug	Resolved	2023-08-11T00:00:00.000	1	2.19 hours
805	1548	Installation Problem	In Progress	2023-04-16T00:00:00.000	11	0 hours
806	935	Installation Problem	Open	2023-01-19T00:00:00.000	5	0 hours
808	369	Billing enquiry	In Progress	2023-05-13T00:00:00.000	4	0 hours
809	1488	Other	-	2023-10-05T00:00:00.000	3	4.4 hours
811	1769	Installation Problem	Resolved	2023-03-10T00:00:00.000	6	3.06 hours
812	923	Installation Problem	In Progress	2023-07-05T00:00:00.000	5	0 hours
814	691	Feedback	In Progress	2023-02-09T00:00:00.000	2	0 hours
815	1456	Installation Problem	In Progress	2023-05-07T00:00:00.000	10	0 hours
816	88	Feedback	Open	2023-02-11T00:00:00.000	2	0 hours
817	902	Billing enquiry	In Progress	2023-07-19T00:00:00.000	3	0 hours
818	130	Feedback	In Progress	2023-07-18T00:00:00.000	1	0 hours
820	1228	Bug	In Progress	2023-04-30T00:00:00.000	2	0 hours
821	593	Bug	-	2023-11-15T00:00:00.000	2	4.32 hours
822	346	Feedback	Open	2023-01-07T00:00:00.000	1	0 hours
823	1687	Installation Problem	Open	2023-01-07T00:00:00.000	5	0 hours
826	1240	Bug	In Progress	2023-07-01T00:00:00.000	2	0 hours
828	400	Bug	In Progress	2023-03-17T00:00:00.000	12	0 hours
829	931	Billing enquiry	In Progress	2023-02-17T00:00:00.000	4	0 hours
830	656	Bug	Open	2023-08-27T00:00:00.000	1	0 hours
831	697	Feedback	In Progress	2023-04-25T00:00:00.000	2	0 hours
832	154	Feedback	Open	2023-01-20T00:00:00.000	2	0 hours
833	1236	Installation Problem	Open	2023-04-12T00:00:00.000	6	0 hours
835	1342	Installation Problem	Open	2023-11-27T00:00:00.000	6	0 hours
837	741	Feedback	Open	2023-07-07T00:00:00.000	2	0 hours
838	1946	Installation Problem	Resolved	2023-07-28T00:00:00.000	8	0.47 hours
839	253	Feedback	Open	2023-02-06T00:00:00.000	2	0 hours
840	716	Feedback	Open	2023-10-01T00:00:00.000	1	0 hours
841	1179	Other	-	2023-08-07T00:00:00.000	2	5.26 hours
843	660	Feedback	Open	2023-03-13T00:00:00.000	1	0 hours
845	240	Feedback	In Progress	2023-11-30T00:00:00.000	1	0 hours
846	1414	Installation Problem	In Progress	2023-04-14T00:00:00.000	5	0 hours
847	1617	Bug	In Progress	2023-03-27T00:00:00.000	3	0 hours
848	1865	Installation Problem	In Progress	2023-03-20T00:00:00.000	7	0 hours
850	443	Billing enquiry	Open	2023-02-08T00:00:00.000	4	0 hours
851	86	Feedback	Open	2023-02-12T00:00:00.000	2	0 hours
853	881	Bug	In Progress	2023-09-10T00:00:00.000	1	0 hours
854	919	Installation Problem	In Progress	2023-02-05T00:00:00.000	6	0 hours
855	347	Billing enquiry	Open	2023-05-24T00:00:00.000	3	0 hours
856	436	Bug	Open	2023-06-24T00:00:00.000	4	0 hours
857	622	Installation Problem	Open	2023-02-07T00:00:00.000	6	0 hours
858	1566	Other	In Progress	2023-01-23T00:00:00.000	2	0 hours
860	1451	Bug	In Progress	2023-05-02T00:00:00.000	1	0 hours
862	1604	Bug	Open	2023-01-28T00:00:00.000	1	0 hours
863	228	Feedback	Open	2023-07-21T00:00:00.000	1	0 hours
864	73	Billing enquiry	Open	2023-07-15T00:00:00.000	3	0 hours
866	622	Billing enquiry	Open	2023-10-18T00:00:00.000	4	0 hours
869	70	Feedback	Open	2023-08-03T00:00:00.000	1	0 hours
874	756	Billing enquiry	In Progress	2023-02-22T00:00:00.000	2	0 hours
875	665	Feedback	Open	2023-08-22T00:00:00.000	1	0 hours
876	649	Feedback	Open	2023-09-13T00:00:00.000	2	0 hours
877	1482	Other	Resolved	2023-03-31T00:00:00.000	2	2.24 hours
878	927	Bug	In Progress	2023-05-14T00:00:00.000	1	0 hours
880	1176	Feedback	Open	2023-03-22T00:00:00.000	2	0 hours
882	1753	Bug	In Progress	2023-11-24T00:00:00.000	2	0 hours
884	203	Billing enquiry	Open	2023-11-28T00:00:00.000	3	0 hours
887	1857	Other	-	2023-10-24T00:00:00.000	2	4.01 hours
890	1881	Other	Resolved	2023-10-11T00:00:00.000	2	4.61 hours
892	1377	Bug	Open	2023-10-25T00:00:00.000	4	0 hours
894	293	Billing enquiry	In Progress	2023-04-25T00:00:00.000	4	0 hours
895	1890	Installation Problem	Resolved	2023-11-15T00:00:00.000	7	5.39 hours
897	1678	Installation Problem	Resolved	2023-09-30T00:00:00.000	6	4.86 hours
899	1330	Installation Problem	Resolved	2023-05-22T00:00:00.000	16	1.08 hours
900	1185	Feedback	In Progress	2023-03-19T00:00:00.000	1	0 hours
901	1590	Bug	In Progress	2023-02-12T00:00:00.000	4	0 hours
902	1466	Billing enquiry	In Progress	2023-01-02T00:00:00.000	2	0 hours
903	1305	Installation Problem	In Progress	2023-01-02T00:00:00.000	7	0 hours
904	95	Feedback	Open	2023-06-06T00:00:00.000	2	0 hours
905	16	Feedback	Open	2023-09-09T00:00:00.000	1	0 hours
906	7	Feedback	Open	2023-05-25T00:00:00.000	2	0 hours
907	1014	Billing enquiry	In Progress	2023-10-31T00:00:00.000	3	0 hours
908	1386	Installation Problem	In Progress	2023-11-10T00:00:00.000	7	0 hours
909	1160	Billing enquiry	Open	2023-06-15T00:00:00.000	3	0 hours
910	1216	Installation Problem	In Progress	2023-05-29T00:00:00.000	8	0 hours
911	1325	Installation Problem	In Progress	2023-08-26T00:00:00.000	6	0 hours
913	1054	Bug	In Progress	2023-04-19T00:00:00.000	2	0 hours
914	377	Feedback	Open	2023-05-09T00:00:00.000	2	0 hours
915	992	Billing enquiry	In Progress	2023-03-23T00:00:00.000	4	0 hours
917	1703	Bug	In Progress	2023-05-17T00:00:00.000	2	0 hours
918	601	Billing enquiry	Open	2023-02-18T00:00:00.000	3	0 hours
919	205	Billing enquiry	Open	2023-05-05T00:00:00.000	2	0 hours
920	624	Installation Problem	Open	2023-03-12T00:00:00.000	5	0 hours
921	1912	Installation Problem	Resolved	2023-05-04T00:00:00.000	6	5.79 hours
923	1206	Billing enquiry	Open	2023-11-08T00:00:00.000	3	0 hours
924	658	Feedback	Open	2023-09-13T00:00:00.000	1	0 hours
928	183	Bug	Open	2023-08-06T00:00:00.000	2	0 hours
929	5	Feedback	Open	2023-03-25T00:00:00.000	2	0 hours
932	1547	Bug	In Progress	2023-11-30T00:00:00.000	2	0 hours
933	798	Bug	In Progress	2023-04-16T00:00:00.000	2	0 hours
934	1116	Installation Problem	Resolved	2023-02-19T00:00:00.000	5	1.98 hours
936	1828	Installation Problem	In Progress	2023-06-12T00:00:00.000	13	0 hours
937	1913	Installation Problem	Resolved	2023-11-03T00:00:00.000	5	5.35 hours
938	24	Feedback	Open	2023-07-24T00:00:00.000	2	0 hours
939	1447	Bug	Open	2023-03-21T00:00:00.000	5	0 hours
940	890	Feedback	Open	2023-06-03T00:00:00.000	1	0 hours
941	656	Feedback	Open	2023-09-22T00:00:00.000	2	0 hours
942	436	Bug	In Progress	2023-03-30T00:00:00.000	4	0 hours
943	1342	Bug	In Progress	2023-02-18T00:00:00.000	2	0 hours
944	1342	Other	In Progress	2023-10-07T00:00:00.000	1	0 hours
945	1006	Billing enquiry	Open	2023-02-05T00:00:00.000	3	0 hours
946	74	Feedback	Open	2023-04-13T00:00:00.000	1	0 hours
947	71	Feedback	Open	2023-07-29T00:00:00.000	2	0 hours
948	204	Feedback	Open	2023-08-28T00:00:00.000	1	0 hours
950	1916	Installation Problem	Resolved	2023-01-14T00:00:00.000	6	2.97 hours
952	551	Feedback	Open	2023-01-24T00:00:00.000	1	0 hours
954	751	Billing enquiry	In Progress	2023-07-29T00:00:00.000	3	0 hours
959	267	Feedback	Open	2023-08-09T00:00:00.000	2	0 hours
961	577	Feedback	Open	2023-11-22T00:00:00.000	1	0 hours
962	1395	Bug	In Progress	2023-03-11T00:00:00.000	2	0 hours
964	1038	Billing enquiry	Open	2023-03-08T00:00:00.000	3	0 hours
966	1516	Other	Resolved	2023-03-22T00:00:00.000	2	4.81 hours
967	855	Bug	Open	2023-11-23T00:00:00.000	1	0 hours
968	405	Feedback	Open	2023-10-17T00:00:00.000	1	0 hours
970	1814	Feedback	In Progress	2023-09-02T00:00:00.000	1	0 hours
972	1878	Other	-	2023-11-16T00:00:00.000	2	5.27 hours
973	12	Feedback	Open	2023-08-22T00:00:00.000	2	0 hours
976	1065	Billing enquiry	Open	2023-07-18T00:00:00.000	4	0 hours
978	1180	Feedback	In Progress	2023-07-17T00:00:00.000	2	0 hours
979	1143	Billing enquiry	-	2023-04-16T00:00:00.000	3	3.91 hours
980	443	Feedback	Open	2023-01-07T00:00:00.000	2	0 hours
981	43	Feedback	Open	2023-04-26T00:00:00.000	2	0 hours
982	1903	Other	In Progress	2023-01-20T00:00:00.000	3	0 hours
983	1846	Installation Problem	-	2023-02-22T00:00:00.000	7	1.14 hours
985	1771	Other	In Progress	2023-03-22T00:00:00.000	2	0 hours
986	499	Feedback	Open	2023-05-27T00:00:00.000	1	0 hours
987	583	Bug	In Progress	2023-09-05T00:00:00.000	2	0 hours
990	557	Billing enquiry	Open	2023-04-29T00:00:00.000	4	0 hours
992	583	Billing enquiry	Open	2023-09-20T00:00:00.000	3	0 hours
995	526	Bug	Open	2023-03-28T00:00:00.000	2	0 hours
997	1363	Installation Problem	Resolved	2023-01-18T00:00:00.000	5	4.49 hours
999	1316	Feedback	In Progress	2023-07-14T00:00:00.000	2	0 hours
1002	1055	Feedback	Open	2023-06-08T00:00:00.000	1	0 hours
1003	1476	Other	-	2023-08-02T00:00:00.000	2	1.17 hours
1007	292	Feedback	Open	2023-05-23T00:00:00.000	1	0 hours
1008	1012	Billing enquiry	In Progress	2023-08-13T00:00:00.000	3	0 hours
1009	1533	Billing enquiry	In Progress	2023-09-26T00:00:00.000	4	0 hours
1010	1563	Installation Problem	Resolved	2023-07-01T00:00:00.000	8	5.5 hours
1013	727	Billing enquiry	Open	2023-08-02T00:00:00.000	4	0 hours
1014	660	Feedback	Open	2023-11-29T00:00:00.000	2	0 hours
1016	1742	Bug	In Progress	2023-11-21T00:00:00.000	1	0 hours
1018	48	Feedback	Open	2023-10-26T00:00:00.000	1	0 hours
1019	1207	Other	-	2023-08-23T00:00:00.000	1	3.2 hours
1021	1905	Other	In Progress	2023-11-24T00:00:00.000	2	0 hours
1022	776	Installation Problem	In Progress	2023-04-16T00:00:00.000	6	0 hours
1024	1256	Installation Problem	In Progress	2023-01-07T00:00:00.000	6	0 hours
1025	1833	Other	Resolved	2023-02-02T00:00:00.000	1	0.84 hours
1027	1589	Bug	In Progress	2023-10-15T00:00:00.000	1	0 hours
1030	1295	Other	Resolved	2023-01-31T00:00:00.000	2	2.51 hours
1031	1153	Installation Problem	Open	2023-04-08T00:00:00.000	6	0 hours
1032	24	Feedback	Open	2023-01-25T00:00:00.000	1	0 hours
1035	778	Billing enquiry	In Progress	2023-10-03T00:00:00.000	2	0 hours
1038	1931	Other	-	2023-09-17T00:00:00.000	2	4.05 hours
1039	1362	Installation Problem	Open	2023-05-21T00:00:00.000	5	0 hours
1040	1813	Bug	In Progress	2023-04-30T00:00:00.000	1	0 hours
1041	1785	Installation Problem	Resolved	2023-04-15T00:00:00.000	5	5.65 hours
1043	584	Feedback	In Progress	2023-10-09T00:00:00.000	1	0 hours
1044	636	Billing enquiry	Open	2023-03-07T00:00:00.000	3	0 hours
1045	490	Feedback	Open	2023-11-22T00:00:00.000	1	0 hours
1047	65	Feedback	Open	2023-04-04T00:00:00.000	2	0 hours
1048	1283	Bug	In Progress	2023-03-20T00:00:00.000	7	0 hours
1051	892	Bug	In Progress	2023-04-15T00:00:00.000	4	0 hours
1053	161	Feedback	Open	2023-07-23T00:00:00.000	2	0 hours
1055	1016	Installation Problem	In Progress	2023-03-28T00:00:00.000	7	0 hours
1056	1971	Other	In Progress	2023-01-13T00:00:00.000	3	0 hours
1059	478	Billing enquiry	Open	2023-09-13T00:00:00.000	3	0 hours
1063	902	Feedback	Open	2023-04-01T00:00:00.000	1	0 hours
1064	473	Bug	Open	2023-05-09T00:00:00.000	2	0 hours
1065	530	Installation Problem	Open	2023-04-05T00:00:00.000	6	0 hours
1066	583	Installation Problem	Open	2023-02-17T00:00:00.000	5	0 hours
1070	737	Bug	In Progress	2023-05-08T00:00:00.000	3	0 hours
1071	1078	Feedback	Open	2023-02-23T00:00:00.000	2	0 hours
1072	1166	Billing enquiry	In Progress	2023-03-14T00:00:00.000	4	0 hours
1073	852	Feedback	Open	2023-08-20T00:00:00.000	1	0 hours
1074	1230	Installation Problem	In Progress	2023-10-15T00:00:00.000	6	0 hours
1075	574	Feedback	Open	2023-07-23T00:00:00.000	1	0 hours
1076	144	Feedback	Open	2023-06-24T00:00:00.000	2	0 hours
1077	854	Billing enquiry	In Progress	2023-08-02T00:00:00.000	2	0 hours
1080	882	Bug	Open	2023-01-06T00:00:00.000	3	0 hours
1081	1451	Feedback	In Progress	2023-07-15T00:00:00.000	2	0 hours
1082	1316	Feedback	Open	2023-11-21T00:00:00.000	1	0 hours
1083	259	Feedback	Open	2023-07-15T00:00:00.000	2	0 hours
1085	1924	Installation Problem	In Progress	2023-02-11T00:00:00.000	6	0 hours
1087	1555	Installation Problem	-	2023-04-13T00:00:00.000	6	3.81 hours
1090	91	Feedback	In Progress	2023-05-23T00:00:00.000	2	0 hours
1092	601	Installation Problem	Resolved	2023-05-19T00:00:00.000	6	3.87 hours
1094	1602	Billing enquiry	In Progress	2023-04-21T00:00:00.000	3	0 hours
1100	1532	Bug	In Progress	2023-05-20T00:00:00.000	2	0 hours
1103	279	Bug	In Progress	2023-07-07T00:00:00.000	2	0 hours
1104	926	Bug	Open	2023-08-01T00:00:00.000	5	0 hours
1107	1172	Other	Open	2023-08-30T00:00:00.000	1	0 hours
1109	793	Feedback	Open	2023-09-12T00:00:00.000	1	0 hours
1110	761	Billing enquiry	Open	2023-06-27T00:00:00.000	3	0 hours
1111	1373	Installation Problem	In Progress	2023-03-26T00:00:00.000	7	0 hours
1113	1076	Installation Problem	Open	2023-05-03T00:00:00.000	6	0 hours
1114	1475	Other	In Progress	2023-02-05T00:00:00.000	2	0 hours
1115	1828	Other	Open	2023-07-15T00:00:00.000	2	0 hours
1118	1850	Installation Problem	Resolved	2023-06-05T00:00:00.000	10	4.88 hours
1120	130	Feedback	Open	2023-11-07T00:00:00.000	2	0 hours
1121	1652	Installation Problem	In Progress	2023-04-15T00:00:00.000	5	0 hours
1122	1057	Billing enquiry	In Progress	2023-02-27T00:00:00.000	4	0 hours
1123	402	Feedback	Open	2023-05-23T00:00:00.000	1	0 hours
1125	1671	Bug	-	2023-07-18T00:00:00.000	2	2.33 hours
1127	1808	Other	In Progress	2023-06-16T00:00:00.000	1	0 hours
1128	1588	Installation Problem	Resolved	2023-04-26T00:00:00.000	10	4.27 hours
1129	1172	Billing enquiry	Open	2023-02-21T00:00:00.000	3	0 hours
1130	1549	Billing enquiry	Open	2023-09-16T00:00:00.000	3	0 hours
1131	340	Installation Problem	Open	2023-01-25T00:00:00.000	6	0 hours
1132	80	Feedback	Open	2023-05-31T00:00:00.000	2	0 hours
1135	644	Feedback	Open	2023-02-10T00:00:00.000	2	0 hours
1136	29	Feedback	Open	2023-07-10T00:00:00.000	2	0 hours
1137	1678	Feedback	Open	2023-06-06T00:00:00.000	2	0 hours
1138	1385	Billing enquiry	Open	2023-03-20T00:00:00.000	3	0 hours
1139	1389	Bug	Resolved	2023-05-06T00:00:00.000	1	4.68 hours
1141	1620	Billing enquiry	-	2023-06-19T00:00:00.000	3	0 hours
1142	1106	Bug	Open	2023-10-19T00:00:00.000	2	0 hours
1145	41	Feedback	Open	2023-02-25T00:00:00.000	1	0 hours
1146	1825	Feedback	In Progress	2023-06-05T00:00:00.000	2	0 hours
1147	1022	Billing enquiry	Open	2023-09-03T00:00:00.000	4	0 hours
1148	833	Feedback	Open	2023-03-28T00:00:00.000	2	0 hours
1149	955	Billing enquiry	-	2023-11-07T00:00:00.000	8	4.41 hours
1151	686	Installation Problem	In Progress	2023-07-14T00:00:00.000	6	0 hours
1153	1184	Bug	In Progress	2023-01-04T00:00:00.000	3	0 hours
1154	1763	Installation Problem	In Progress	2023-11-29T00:00:00.000	6	0 hours
1155	1090	Bug	In Progress	2023-11-27T00:00:00.000	1	0 hours
1156	758	Billing enquiry	Open	2023-06-20T00:00:00.000	3	0 hours
1157	1557	Installation Problem	In Progress	2023-11-14T00:00:00.000	9	0 hours
1160	1103	Bug	In Progress	2023-09-28T00:00:00.000	3	0 hours
1162	46	Feedback	Open	2023-01-03T00:00:00.000	2	0 hours
1163	1594	Billing enquiry	Open	2023-02-14T00:00:00.000	3	0 hours
1164	1172	Billing enquiry	Open	2023-06-15T00:00:00.000	3	0 hours
1166	833	Feedback	Open	2023-07-01T00:00:00.000	1	0 hours
1168	1884	Installation Problem	-	2023-03-07T00:00:00.000	8	5.19 hours
1170	1233	Billing enquiry	Open	2023-03-09T00:00:00.000	3	0 hours
1171	825	Billing enquiry	Open	2023-06-05T00:00:00.000	3	0 hours
1173	923	Feedback	In Progress	2023-03-02T00:00:00.000	2	0 hours
1174	1744	Other	In Progress	2023-02-07T00:00:00.000	2	0 hours
1176	779	Billing enquiry	Open	2023-04-26T00:00:00.000	3	0 hours
1177	500	Bug	Open	2023-01-02T00:00:00.000	1	0 hours
1179	269	Feedback	Open	2023-09-17T00:00:00.000	2	0 hours
1180	1388	Billing enquiry	Open	2023-09-22T00:00:00.000	3	0 hours
1183	417	Installation Problem	Open	2023-07-05T00:00:00.000	5	0 hours
1186	892	Feedback	In Progress	2023-01-25T00:00:00.000	1	0 hours
1187	1547	Other	-	2023-11-27T00:00:00.000	2	2.72 hours
1188	1768	Other	Resolved	2023-11-24T00:00:00.000	2	2.19 hours
1189	715	Feedback	Open	2023-09-23T00:00:00.000	1	0 hours
1190	1387	Bug	Open	2023-09-04T00:00:00.000	4	0 hours
1191	1887	Installation Problem	-	2023-07-12T00:00:00.000	7	3.96 hours
1192	130	Feedback	Open	2023-09-20T00:00:00.000	1	0 hours
1193	1476	Bug	-	2023-06-14T00:00:00.000	5	4.38 hours
1194	77	Feedback	Open	2023-05-25T00:00:00.000	1	0 hours
1197	1024	Installation Problem	In Progress	2023-01-04T00:00:00.000	6	0 hours
1198	1397	Billing enquiry	Open	2023-06-26T00:00:00.000	3	0 hours
1199	1358	Bug	In Progress	2023-01-23T00:00:00.000	2	0 hours
1202	1671	Other	In Progress	2023-08-31T00:00:00.000	3	0 hours
1203	747	Feedback	In Progress	2023-11-21T00:00:00.000	1	0 hours
1204	1677	Installation Problem	Resolved	2023-07-25T00:00:00.000	6	4.64 hours
1205	353	Feedback	Open	2023-09-02T00:00:00.000	1	0 hours
1207	1713	Installation Problem	Open	2023-08-11T00:00:00.000	6	0 hours
1208	1295	Billing enquiry	Open	2023-11-27T00:00:00.000	4	0 hours
1210	1192	Installation Problem	Open	2023-11-18T00:00:00.000	8	0 hours
1211	362	Feedback	Open	2023-08-14T00:00:00.000	2	0 hours
1212	1812	Other	Open	2023-09-03T00:00:00.000	2	0 hours
1213	1515	Bug	Open	2023-01-15T00:00:00.000	2	0 hours
1215	1560	Bug	Resolved	2023-01-24T00:00:00.000	4	3.05 hours
1219	1096	Feedback	Open	2023-10-24T00:00:00.000	2	0 hours
1221	1584	Installation Problem	In Progress	2023-07-25T00:00:00.000	5	0 hours
1223	1247	Installation Problem	In Progress	2023-11-09T00:00:00.000	6	0 hours
1224	664	Feedback	In Progress	2023-09-27T00:00:00.000	2	0 hours
1225	861	Bug	Open	2023-09-27T00:00:00.000	2	0 hours
1227	1813	Installation Problem	In Progress	2023-01-22T00:00:00.000	7	0 hours
1231	1047	Feedback	Open	2023-04-15T00:00:00.000	1	0 hours
1233	457	Bug	Open	2023-02-19T00:00:00.000	4	0 hours
1234	1521	Feedback	Open	2023-05-12T00:00:00.000	1	0 hours
1238	1832	Billing enquiry	In Progress	2023-04-18T00:00:00.000	3	0 hours
1239	1152	Feedback	In Progress	2023-04-07T00:00:00.000	2	0 hours
1240	806	Feedback	Open	2023-08-14T00:00:00.000	2	0 hours
1241	811	Billing enquiry	Open	2023-03-27T00:00:00.000	3	0 hours
1242	411	Feedback	Open	2023-07-18T00:00:00.000	2	0 hours
1243	1497	Installation Problem	-	2023-05-20T00:00:00.000	6	1.66 hours
1246	1785	Other	In Progress	2023-05-21T00:00:00.000	2	0 hours
1247	881	Billing enquiry	In Progress	2023-07-22T00:00:00.000	4	0 hours
1248	1080	Feedback	Open	2023-01-09T00:00:00.000	1	0 hours
1250	548	Bug	Open	2023-04-12T00:00:00.000	3	0 hours
1251	249	Installation Problem	Open	2023-01-06T00:00:00.000	6	0 hours
1253	1821	Installation Problem	In Progress	2023-08-09T00:00:00.000	5	0 hours
1254	643	Billing enquiry	Open	2023-07-20T00:00:00.000	3	0 hours
1256	1982	Other	In Progress	2023-09-07T00:00:00.000	3	0 hours
1257	556	Billing enquiry	Resolved	2023-06-23T00:00:00.000	5	3.71 hours
1258	1865	Other	In Progress	2023-06-21T00:00:00.000	2	0 hours
1259	1538	Installation Problem	In Progress	2023-02-16T00:00:00.000	7	0 hours
1260	389	Feedback	Open	2023-09-12T00:00:00.000	2	0 hours
1261	1434	Billing enquiry	In Progress	2023-07-31T00:00:00.000	3	0 hours
1262	1458	Installation Problem	In Progress	2023-05-04T00:00:00.000	6	0 hours
1264	1309	Bug	Resolved	2023-05-19T00:00:00.000	2	0.2 hours
1265	1727	Installation Problem	Resolved	2023-01-05T00:00:00.000	7	1.81 hours
1267	1281	Installation Problem	In Progress	2023-06-29T00:00:00.000	12	0 hours
1268	682	Billing enquiry	Open	2023-05-31T00:00:00.000	3	0 hours
1269	709	Bug	Open	2023-09-11T00:00:00.000	4	0 hours
1270	992	Bug	In Progress	2023-09-28T00:00:00.000	2	0 hours
1271	279	Feedback	Open	2023-05-06T00:00:00.000	2	0 hours
1272	994	Installation Problem	Resolved	2023-02-05T00:00:00.000	7	2.3 hours
1273	143	Feedback	Open	2023-09-28T00:00:00.000	2	0 hours
1275	1147	Other	Resolved	2023-08-22T00:00:00.000	2	4.02 hours
1276	1953	Other	In Progress	2023-02-02T00:00:00.000	2	0 hours
1277	820	Feedback	Open	2023-01-04T00:00:00.000	1	0 hours
1279	407	Installation Problem	In Progress	2023-05-09T00:00:00.000	6	0 hours
1280	1665	Bug	In Progress	2023-09-12T00:00:00.000	1	0 hours
1281	1218	Billing enquiry	In Progress	2023-03-25T00:00:00.000	3	0 hours
1282	1851	Bug	In Progress	2023-09-29T00:00:00.000	6	0 hours
1285	1151	Other	-	2023-10-29T00:00:00.000	2	0.8 hours
1286	899	Installation Problem	In Progress	2023-09-08T00:00:00.000	6	0 hours
1287	222	Feedback	Open	2023-09-19T00:00:00.000	2	0 hours
1289	381	Bug	Open	2023-10-13T00:00:00.000	2	0 hours
1291	583	Billing enquiry	Open	2023-09-21T00:00:00.000	3	0 hours
1293	1483	Installation Problem	In Progress	2023-05-16T00:00:00.000	6	0 hours
1295	779	Feedback	Open	2023-06-18T00:00:00.000	2	0 hours
1296	1322	Bug	In Progress	2023-09-10T00:00:00.000	2	0 hours
1297	1246	Billing enquiry	In Progress	2023-08-03T00:00:00.000	4	0 hours
1299	1609	Installation Problem	-	2023-04-07T00:00:00.000	6	3.52 hours
1302	433	Feedback	Open	2023-04-29T00:00:00.000	2	0 hours
1303	262	Billing enquiry	In Progress	2023-06-26T00:00:00.000	3	0 hours
1305	406	Billing enquiry	Open	2023-06-06T00:00:00.000	3	0 hours
1306	816	Feedback	Open	2023-11-28T00:00:00.000	1	0 hours
1307	1384	Bug	-	2023-04-06T00:00:00.000	3	0.98 hours
1308	520	Installation Problem	In Progress	2023-01-19T00:00:00.000	5	0 hours
1310	1458	Installation Problem	Resolved	2023-11-17T00:00:00.000	5	0.29 hours
1317	1511	Bug	Resolved	2023-05-20T00:00:00.000	2	1.45 hours
1318	832	Billing enquiry	In Progress	2023-05-30T00:00:00.000	3	0 hours
1319	1087	Bug	-	2023-05-20T00:00:00.000	2	3.7 hours
1320	162	Feedback	Open	2023-02-21T00:00:00.000	1	0 hours
1321	336	Feedback	Open	2023-11-07T00:00:00.000	2	0 hours
1322	744	Billing enquiry	Open	2023-01-03T00:00:00.000	2	0 hours
1327	593	Billing enquiry	Open	2023-02-15T00:00:00.000	3	0 hours
1332	65	Feedback	Open	2023-05-18T00:00:00.000	2	0 hours
1333	420	Feedback	Open	2023-07-10T00:00:00.000	2	0 hours
1334	1828	Bug	In Progress	2023-04-08T00:00:00.000	3	0 hours
1335	1274	Billing enquiry	Open	2023-08-28T00:00:00.000	3	0 hours
1338	1955	Other	-	2023-10-27T00:00:00.000	2	5.94 hours
1340	1711	Installation Problem	-	2023-08-17T00:00:00.000	6	1.42 hours
1343	1922	Installation Problem	In Progress	2023-11-03T00:00:00.000	6	0 hours
1345	842	Billing enquiry	In Progress	2023-04-02T00:00:00.000	3	0 hours
1347	1861	Feedback	In Progress	2023-05-02T00:00:00.000	2	0 hours
1349	494	Feedback	Open	2023-09-04T00:00:00.000	1	0 hours
1352	132	Feedback	Open	2023-08-24T00:00:00.000	1	0 hours
1353	1512	Feedback	Open	2023-10-28T00:00:00.000	1	0 hours
1354	1662	Bug	Resolved	2023-01-19T00:00:00.000	1	2.68 hours
1356	1719	Other	-	2023-01-22T00:00:00.000	2	4.07 hours
1357	1703	Other	Resolved	2023-05-22T00:00:00.000	2	2.21 hours
1358	1222	Installation Problem	In Progress	2023-03-14T00:00:00.000	11	0 hours
1359	648	Installation Problem	In Progress	2023-06-25T00:00:00.000	6	0 hours
1360	419	Feedback	Open	2023-02-15T00:00:00.000	2	0 hours
1361	1142	Bug	Open	2023-03-14T00:00:00.000	1	0 hours
1362	42	Feedback	Open	2023-07-11T00:00:00.000	2	0 hours
1365	428	Bug	Open	2023-04-06T00:00:00.000	4	0 hours
1366	1559	Other	-	2023-11-14T00:00:00.000	1	1.73 hours
1369	1656	Installation Problem	-	2023-11-01T00:00:00.000	6	2.36 hours
1370	1249	Bug	In Progress	2023-11-16T00:00:00.000	2	0 hours
1371	1909	Other	Resolved	2023-06-22T00:00:00.000	3	3.86 hours
1373	968	Billing enquiry	Open	2023-07-28T00:00:00.000	3	0 hours
1376	1502	Other	In Progress	2023-10-03T00:00:00.000	2	0 hours
1379	1069	Bug	In Progress	2023-09-29T00:00:00.000	4	0 hours
1380	64	Feedback	Open	2023-03-30T00:00:00.000	1	0 hours
1381	1895	Other	Resolved	2023-04-19T00:00:00.000	2	0.21 hours
1382	727	Feedback	In Progress	2023-05-22T00:00:00.000	1	0 hours
1383	1034	Billing enquiry	Open	2023-11-20T00:00:00.000	3	0 hours
1384	272	Feedback	Open	2023-04-20T00:00:00.000	2	0 hours
1386	484	Billing enquiry	In Progress	2023-11-19T00:00:00.000	3	0 hours
1388	349	Feedback	Open	2023-10-05T00:00:00.000	2	0 hours
1390	1	Feedback	Open	2023-07-04T00:00:00.000	1	0 hours
1391	1409	Billing enquiry	In Progress	2023-08-05T00:00:00.000	3	0 hours
1392	1925	Other	Resolved	2023-04-30T00:00:00.000	2	0.62 hours
1393	1542	Installation Problem	In Progress	2023-07-04T00:00:00.000	10	0 hours
1394	1072	Feedback	Open	2023-05-22T00:00:00.000	2	0 hours
1395	320	Billing enquiry	Open	2023-03-28T00:00:00.000	3	0 hours
1397	1693	Installation Problem	In Progress	2023-07-18T00:00:00.000	6	0 hours
1399	401	Billing enquiry	Open	2023-10-15T00:00:00.000	3	0 hours
1400	1831	Installation Problem	In Progress	2023-03-31T00:00:00.000	10	0 hours
1401	1275	Feedback	Open	2023-04-22T00:00:00.000	1	0 hours
1402	1968	Other	In Progress	2023-10-07T00:00:00.000	2	0 hours
1403	390	Bug	Open	2023-05-20T00:00:00.000	1	0 hours
1404	724	Installation Problem	In Progress	2023-01-20T00:00:00.000	10	0 hours
1405	284	Feedback	In Progress	2023-03-05T00:00:00.000	1	0 hours
1407	36	Feedback	Open	2023-11-21T00:00:00.000	1	0 hours
1408	1981	Installation Problem	-	2023-04-06T00:00:00.000	7	5.75 hours
1410	294	Feedback	Open	2023-04-26T00:00:00.000	2	0 hours
1411	312	Feedback	Open	2023-07-12T00:00:00.000	1	0 hours
1412	450	Feedback	In Progress	2023-06-08T00:00:00.000	1	0 hours
1415	1963	Installation Problem	In Progress	2023-11-28T00:00:00.000	8	0 hours
1417	216	Bug	Open	2023-01-03T00:00:00.000	2	0 hours
1419	1827	Bug	In Progress	2023-02-15T00:00:00.000	2	0 hours
1420	378	Billing enquiry	In Progress	2023-09-19T00:00:00.000	3	0 hours
1421	1541	Installation Problem	In Progress	2023-10-15T00:00:00.000	6	0 hours
1422	306	Bug	In Progress	2023-10-29T00:00:00.000	5	0 hours
1423	7	Feedback	Open	2023-07-28T00:00:00.000	2	0 hours
1425	1839	Installation Problem	Resolved	2023-05-11T00:00:00.000	6	1.11 hours
1426	802	Feedback	Open	2023-07-30T00:00:00.000	1	0 hours
1427	1611	Installation Problem	In Progress	2023-07-30T00:00:00.000	7	0 hours
1428	974	Installation Problem	In Progress	2023-07-12T00:00:00.000	6	0 hours
1429	893	Feedback	In Progress	2023-07-04T00:00:00.000	1	0 hours
1430	855	Billing enquiry	In Progress	2023-11-04T00:00:00.000	3	0 hours
1431	1589	Installation Problem	In Progress	2023-07-08T00:00:00.000	6	0 hours
1432	1824	Other	-	2023-10-27T00:00:00.000	3	0.17 hours
1433	8	Feedback	Open	2023-01-06T00:00:00.000	2	0 hours
1436	1829	Other	Resolved	2023-04-05T00:00:00.000	1	1.74 hours
1437	1157	Billing enquiry	In Progress	2023-10-02T00:00:00.000	3	0 hours
1438	162	Feedback	Open	2023-09-01T00:00:00.000	1	0 hours
1441	56	Feedback	Open	2023-10-01T00:00:00.000	2	0 hours
1443	1675	Bug	In Progress	2023-04-28T00:00:00.000	1	0 hours
1447	1369	Installation Problem	In Progress	2023-01-02T00:00:00.000	7	0 hours
1448	1260	Bug	In Progress	2023-09-08T00:00:00.000	2	0 hours
1449	412	Billing enquiry	Open	2023-11-02T00:00:00.000	3	0 hours
1450	231	Installation Problem	In Progress	2023-03-16T00:00:00.000	8	0 hours
1451	179	Feedback	In Progress	2023-07-02T00:00:00.000	1	0 hours
1452	1047	Bug	In Progress	2023-04-14T00:00:00.000	3	0 hours
1454	930	Billing enquiry	Open	2023-06-15T00:00:00.000	2	0 hours
1455	41	Feedback	Open	2023-08-25T00:00:00.000	1	0 hours
1456	1685	Feedback	Open	2023-09-30T00:00:00.000	1	0 hours
1457	190	Feedback	Open	2023-10-26T00:00:00.000	1	0 hours
1459	256	Feedback	Open	2023-03-06T00:00:00.000	2	0 hours
1460	223	Installation Problem	Open	2023-01-19T00:00:00.000	6	0 hours
1461	1889	Other	Resolved	2023-09-07T00:00:00.000	1	3.06 hours
1465	1761	Other	Resolved	2023-04-20T00:00:00.000	2	1.09 hours
1466	1250	Billing enquiry	In Progress	2023-01-11T00:00:00.000	3	0 hours
1470	788	Bug	Open	2023-09-21T00:00:00.000	4	0 hours
1471	1583	Bug	Open	2023-11-07T00:00:00.000	2	0 hours
1473	1435	Installation Problem	Open	2023-05-11T00:00:00.000	6	0 hours
1474	1922	Other	Resolved	2023-06-29T00:00:00.000	2	4.5 hours
1475	1414	Installation Problem	In Progress	2023-06-17T00:00:00.000	5	0 hours
1477	478	Feedback	Open	2023-01-07T00:00:00.000	1	0 hours
1479	1447	Bug	Resolved	2023-06-13T00:00:00.000	5	2.06 hours
1480	1922	Other	In Progress	2023-10-26T00:00:00.000	2	0 hours
1482	1437	Installation Problem	In Progress	2023-07-11T00:00:00.000	5	0 hours
1484	854	Feedback	Open	2023-07-01T00:00:00.000	2	0 hours
1485	684	Feedback	Open	2023-11-07T00:00:00.000	2	0 hours
1486	124	Installation Problem	In Progress	2023-01-19T00:00:00.000	5	0 hours
1487	809	Bug	In Progress	2023-05-16T00:00:00.000	2	0 hours
1493	102	Bug	Open	2023-08-01T00:00:00.000	2	0 hours
1494	1887	Installation Problem	In Progress	2023-07-12T00:00:00.000	7	0 hours
1495	717	Feedback	Open	2023-05-23T00:00:00.000	1	0 hours
1496	1040	Installation Problem	Open	2023-03-23T00:00:00.000	7	0 hours
1497	1883	Installation Problem	In Progress	2023-04-29T00:00:00.000	6	0 hours
1498	1336	Billing enquiry	In Progress	2023-09-03T00:00:00.000	3	0 hours
1499	678	Feedback	Open	2023-01-14T00:00:00.000	1	0 hours
1501	1497	Feedback	In Progress	2023-01-05T00:00:00.000	1	0 hours
1502	34	Feedback	Open	2023-06-21T00:00:00.000	1	0 hours
1503	1355	Installation Problem	In Progress	2023-05-23T00:00:00.000	7	0 hours
1506	1079	Installation Problem	Open	2023-03-31T00:00:00.000	8	0 hours
1507	483	Feedback	In Progress	2023-06-08T00:00:00.000	1	0 hours
1508	1967	Other	Resolved	2023-08-29T00:00:00.000	3	5.13 hours
1510	1263	Bug	In Progress	2023-10-06T00:00:00.000	2	0 hours
1511	747	Billing enquiry	Open	2023-09-08T00:00:00.000	4	0 hours
1512	909	Feedback	Open	2023-07-23T00:00:00.000	1	0 hours
1513	1850	Installation Problem	In Progress	2023-08-13T00:00:00.000	7	0 hours
1514	1877	Bug	Open	2023-03-28T00:00:00.000	2	0 hours
1515	681	Bug	Open	2023-08-03T00:00:00.000	2	0 hours
1516	1838	Bug	In Progress	2023-11-16T00:00:00.000	4	0 hours
1517	719	Bug	Open	2023-11-22T00:00:00.000	7	0 hours
1519	271	Feedback	Open	2023-01-06T00:00:00.000	2	0 hours
1520	676	Feedback	Open	2023-03-06T00:00:00.000	2	0 hours
1521	1170	Installation Problem	In Progress	2023-03-09T00:00:00.000	6	0 hours
1522	1440	Installation Problem	Open	2023-03-31T00:00:00.000	9	0 hours
1523	1411	Installation Problem	In Progress	2023-11-28T00:00:00.000	5	0 hours
1525	616	Billing enquiry	Open	2023-08-16T00:00:00.000	3	0 hours
1527	792	Feedback	Open	2023-02-12T00:00:00.000	2	0 hours
1528	1146	Billing enquiry	Open	2023-09-24T00:00:00.000	3	0 hours
1530	794	Bug	In Progress	2023-07-19T00:00:00.000	2	0 hours
1531	1549	Bug	In Progress	2023-03-16T00:00:00.000	6	0 hours
1533	1444	Bug	Open	2023-03-12T00:00:00.000	2	0 hours
1534	1136	Installation Problem	In Progress	2023-02-28T00:00:00.000	6	0 hours
1535	474	Billing enquiry	Open	2023-05-01T00:00:00.000	4	0 hours
1536	1459	Installation Problem	-	2023-06-16T00:00:00.000	6	0.73 hours
1537	1218	Installation Problem	In Progress	2023-06-16T00:00:00.000	6	0 hours
1538	1868	Installation Problem	-	2023-10-09T00:00:00.000	7	3.43 hours
1539	761	Feedback	Open	2023-09-20T00:00:00.000	1	0 hours
1540	1494	Installation Problem	Resolved	2023-01-19T00:00:00.000	6	5.65 hours
1542	1335	Billing enquiry	In Progress	2023-04-20T00:00:00.000	2	0 hours
1543	1226	Installation Problem	Open	2023-06-23T00:00:00.000	6	0 hours
1544	648	Bug	Open	2023-06-11T00:00:00.000	1	0 hours
1545	783	Billing enquiry	In Progress	2023-03-15T00:00:00.000	3	0 hours
1546	459	Bug	Open	2023-06-13T00:00:00.000	2	0 hours
1547	1078	Billing enquiry	Open	2023-03-05T00:00:00.000	5	0 hours
1548	584	Billing enquiry	Open	2023-03-28T00:00:00.000	4	0 hours
1549	289	Feedback	Open	2023-08-14T00:00:00.000	2	0 hours
1551	917	Feedback	Open	2023-08-14T00:00:00.000	1	0 hours
1552	418	Billing enquiry	Open	2023-08-27T00:00:00.000	4	0 hours
1553	303	Feedback	Open	2023-10-05T00:00:00.000	1	0 hours
1554	458	Bug	-	2023-03-16T00:00:00.000	2	0.92 hours
1555	140	Feedback	Open	2023-09-26T00:00:00.000	1	0 hours
1556	237	Billing enquiry	Open	2023-07-19T00:00:00.000	3	0 hours
1561	675	Billing enquiry	Open	2023-04-04T00:00:00.000	3	0 hours
1562	1350	Bug	Open	2023-08-09T00:00:00.000	2	0 hours
1563	838	Billing enquiry	In Progress	2023-05-03T00:00:00.000	3	0 hours
1568	1766	Installation Problem	-	2023-06-21T00:00:00.000	6	4.59 hours
1569	966	Feedback	Open	2023-10-26T00:00:00.000	1	0 hours
1571	771	Feedback	Open	2023-04-24T00:00:00.000	2	0 hours
1574	1885	Installation Problem	Open	2023-04-19T00:00:00.000	5	0 hours
1575	1291	Installation Problem	Open	2023-09-16T00:00:00.000	6	0 hours
1576	371	Installation Problem	Open	2023-07-13T00:00:00.000	7	0 hours
1578	1494	Other	In Progress	2023-01-29T00:00:00.000	2	0 hours
1579	799	Other	Open	2023-09-07T00:00:00.000	4	0 hours
1580	1752	Installation Problem	In Progress	2023-04-11T00:00:00.000	6	0 hours
1581	1589	Installation Problem	Resolved	2023-01-28T00:00:00.000	6	1.53 hours
1584	60	Feedback	Open	2023-03-23T00:00:00.000	2	0 hours
1585	1697	Installation Problem	-	2023-02-05T00:00:00.000	6	4.63 hours
1586	1070	Feedback	Open	2023-11-24T00:00:00.000	2	0 hours
1587	117	Feedback	Open	2023-01-15T00:00:00.000	1	0 hours
1588	1707	Installation Problem	Open	2023-08-29T00:00:00.000	6	0 hours
1589	997	Billing enquiry	In Progress	2023-05-03T00:00:00.000	3	0 hours
1590	751	Bug	Open	2023-09-16T00:00:00.000	2	0 hours
1592	1506	Installation Problem	In Progress	2023-09-25T00:00:00.000	6	0 hours
1593	1533	Installation Problem	In Progress	2023-11-14T00:00:00.000	5	0 hours
1594	1152	Installation Problem	Resolved	2023-06-14T00:00:00.000	6	0.36 hours
1596	745	Billing enquiry	In Progress	2023-03-23T00:00:00.000	3	0 hours
1597	330	Feedback	Open	2023-02-09T00:00:00.000	2	0 hours
1599	853	Installation Problem	Open	2023-07-08T00:00:00.000	6	0 hours
1601	231	Feedback	Open	2023-03-22T00:00:00.000	1	0 hours
1603	16	Feedback	Open	2023-03-01T00:00:00.000	2	0 hours
1605	1012	Installation Problem	In Progress	2023-07-06T00:00:00.000	6	0 hours
1608	136	Billing enquiry	Open	2023-04-02T00:00:00.000	2	0 hours
1609	43	Feedback	Open	2023-11-15T00:00:00.000	2	0 hours
1610	982	Billing enquiry	In Progress	2023-01-10T00:00:00.000	3	0 hours
1611	1920	Installation Problem	In Progress	2023-07-19T00:00:00.000	6	0 hours
1613	1725	Installation Problem	In Progress	2023-01-14T00:00:00.000	5	0 hours
1614	271	Feedback	Open	2023-06-27T00:00:00.000	2	0 hours
1617	141	Feedback	Open	2023-01-18T00:00:00.000	2	0 hours
1618	1562	Installation Problem	Open	2023-10-13T00:00:00.000	6	0 hours
1619	1691	Installation Problem	-	2023-08-16T00:00:00.000	11	2.83 hours
1620	769	Installation Problem	In Progress	2023-08-12T00:00:00.000	6	0 hours
1621	1821	Bug	In Progress	2023-10-15T00:00:00.000	2	0 hours
1623	1176	Billing enquiry	Open	2023-10-12T00:00:00.000	3	0 hours
1625	126	Feedback	Open	2023-03-17T00:00:00.000	2	0 hours
1626	476	Bug	In Progress	2023-06-07T00:00:00.000	3	0 hours
1629	1958	Other	Resolved	2023-04-02T00:00:00.000	3	3.11 hours
1630	1408	Installation Problem	Open	2023-02-24T00:00:00.000	6	0 hours
1631	595	Billing enquiry	Open	2023-11-26T00:00:00.000	3	0 hours
1632	1813	Installation Problem	Resolved	2023-03-27T00:00:00.000	5	4.16 hours
1633	732	Feedback	Open	2023-07-10T00:00:00.000	1	0 hours
1634	1416	Installation Problem	In Progress	2023-02-07T00:00:00.000	5	0 hours
1635	1723	Installation Problem	In Progress	2023-11-16T00:00:00.000	5	0 hours
1636	1781	Other	-	2023-07-16T00:00:00.000	2	5.53 hours
1637	1281	Bug	In Progress	2023-06-29T00:00:00.000	2	0 hours
1639	311	Feedback	Open	2023-07-26T00:00:00.000	2	0 hours
1640	638	Feedback	Open	2023-03-11T00:00:00.000	2	0 hours
1641	257	Feedback	Open	2023-02-03T00:00:00.000	1	0 hours
1642	946	Feedback	Open	2023-10-25T00:00:00.000	2	0 hours
1643	968	Installation Problem	Open	2023-01-17T00:00:00.000	6	0 hours
1644	1210	Installation Problem	In Progress	2023-06-20T00:00:00.000	5	0 hours
1647	1200	Installation Problem	In Progress	2023-04-10T00:00:00.000	5	0 hours
1648	1916	Other	In Progress	2023-08-17T00:00:00.000	3	0 hours
1649	590	Bug	Open	2023-07-11T00:00:00.000	4	0 hours
1650	1758	Installation Problem	In Progress	2023-08-13T00:00:00.000	6	0 hours
1651	1802	Feedback	Open	2023-07-05T00:00:00.000	1	0 hours
1653	1	Feedback	Open	2023-09-09T00:00:00.000	2	0 hours
1655	489	Bug	Resolved	2023-09-08T00:00:00.000	2	1.82 hours
1659	595	Other	In Progress	2023-04-29T00:00:00.000	2	0 hours
1661	1470	Installation Problem	In Progress	2023-04-04T00:00:00.000	6	0 hours
1662	393	Billing enquiry	Open	2023-08-01T00:00:00.000	3	0 hours
1666	881	Feedback	Open	2023-04-05T00:00:00.000	2	0 hours
1667	1544	Installation Problem	Open	2023-07-18T00:00:00.000	6	0 hours
1668	1505	Bug	Open	2023-08-25T00:00:00.000	1	0 hours
1669	718	Feedback	Open	2023-03-23T00:00:00.000	2	0 hours
1670	1361	Bug	Open	2023-05-03T00:00:00.000	1	0 hours
1671	1089	Bug	In Progress	2023-07-11T00:00:00.000	9	0 hours
1672	717	Bug	Open	2023-01-02T00:00:00.000	2	0 hours
1674	1865	Installation Problem	In Progress	2023-01-30T00:00:00.000	8	0 hours
1676	935	Feedback	In Progress	2023-05-11T00:00:00.000	1	0 hours
1677	1482	Billing enquiry	In Progress	2023-09-29T00:00:00.000	4	0 hours
1678	1113	Installation Problem	Resolved	2023-10-08T00:00:00.000	6	4.78 hours
1679	366	Feedback	-	2023-06-14T00:00:00.000	1	4.53 hours
1680	1688	Billing enquiry	In Progress	2023-03-22T00:00:00.000	3	0 hours
1683	11	Feedback	Open	2023-02-23T00:00:00.000	1	0 hours
1684	1670	Bug	Open	2023-02-10T00:00:00.000	2	0 hours
1685	1345	Installation Problem	In Progress	2023-02-05T00:00:00.000	5	0 hours
1686	1142	Billing enquiry	-	2023-02-12T00:00:00.000	4	5.49 hours
1688	1473	Billing enquiry	Open	2023-08-04T00:00:00.000	4	0 hours
1689	1017	Installation Problem	In Progress	2023-03-18T00:00:00.000	8	0 hours
1690	1388	Billing enquiry	In Progress	2023-06-05T00:00:00.000	3	0 hours
1695	1389	Other	Resolved	2023-01-25T00:00:00.000	2	0.18 hours
1696	1473	Bug	Open	2023-07-20T00:00:00.000	2	0 hours
1697	183	Billing enquiry	Open	2023-06-04T00:00:00.000	4	0 hours
1698	1886	Installation Problem	-	2023-06-12T00:00:00.000	6	5.79 hours
1702	1824	Other	-	2023-05-19T00:00:00.000	2	0.73 hours
1703	1528	Bug	In Progress	2023-03-15T00:00:00.000	4	0 hours
1704	1859	Installation Problem	Resolved	2023-03-20T00:00:00.000	7	5.7 hours
1706	276	Billing enquiry	In Progress	2023-03-30T00:00:00.000	3	0 hours
1708	1747	Installation Problem	In Progress	2023-07-18T00:00:00.000	12	0 hours
1709	642	Billing enquiry	-	2023-05-10T00:00:00.000	4	4.91 hours
1711	1172	Billing enquiry	Resolved	2023-05-02T00:00:00.000	3	0.62 hours
1712	311	Feedback	Open	2023-01-06T00:00:00.000	2	0 hours
1714	1636	Other	In Progress	2023-08-25T00:00:00.000	1	0 hours
1716	1797	Bug	Open	2023-02-23T00:00:00.000	2	0 hours
1717	1707	Installation Problem	Open	2023-04-04T00:00:00.000	6	0 hours
1718	374	Feedback	Open	2023-03-21T00:00:00.000	2	0 hours
1719	1570	Installation Problem	Resolved	2023-04-29T00:00:00.000	7	4.1 hours
1720	822	Installation Problem	In Progress	2023-04-07T00:00:00.000	7	0 hours
1722	1163	Billing enquiry	In Progress	2023-10-20T00:00:00.000	3	0 hours
1724	878	Billing enquiry	In Progress	2023-05-07T00:00:00.000	3	0 hours
1725	79	Billing enquiry	Open	2023-07-09T00:00:00.000	3	0 hours
1726	990	Billing enquiry	Open	2023-11-15T00:00:00.000	3	0 hours
1727	1131	Bug	Open	2023-03-11T00:00:00.000	1	0 hours
1729	920	Feedback	Open	2023-05-16T00:00:00.000	2	0 hours
1730	571	Billing enquiry	Open	2023-10-22T00:00:00.000	3	0 hours
1731	178	Feedback	Open	2023-05-04T00:00:00.000	2	0 hours
1732	626	Billing enquiry	Open	2023-04-29T00:00:00.000	3	0 hours
1735	1682	Bug	Resolved	2023-08-04T00:00:00.000	2	4.69 hours
1737	20	Feedback	Open	2023-09-25T00:00:00.000	1	0 hours
1739	1190	Feedback	Open	2023-10-12T00:00:00.000	1	0 hours
1741	487	Bug	Open	2023-01-11T00:00:00.000	3	0 hours
1742	1364	Bug	Resolved	2023-07-12T00:00:00.000	1	1.42 hours
1747	1009	Bug	Open	2023-10-25T00:00:00.000	2	0 hours
1749	209	Feedback	Open	2023-02-08T00:00:00.000	1	0 hours
1750	47	Feedback	Open	2023-06-02T00:00:00.000	1	0 hours
1753	1979	Other	-	2023-09-02T00:00:00.000	2	1.36 hours
1755	1782	Installation Problem	In Progress	2023-02-13T00:00:00.000	9	0 hours
1756	1778	Bug	In Progress	2023-05-05T00:00:00.000	1	0 hours
1758	1169	Installation Problem	In Progress	2023-10-12T00:00:00.000	7	0 hours
1760	367	Billing enquiry	In Progress	2023-09-18T00:00:00.000	3	0 hours
1762	1352	Bug	Resolved	2023-08-19T00:00:00.000	2	4.19 hours
1763	1448	Installation Problem	In Progress	2023-05-12T00:00:00.000	13	0 hours
1766	1109	Billing enquiry	Open	2023-01-06T00:00:00.000	3	0 hours
1768	117	Feedback	Open	2023-05-19T00:00:00.000	1	0 hours
1770	353	Feedback	Open	2023-09-21T00:00:00.000	2	0 hours
1771	1546	Bug	Open	2023-09-09T00:00:00.000	1	0 hours
1773	1826	Installation Problem	In Progress	2023-05-03T00:00:00.000	7	0 hours
1774	1359	Installation Problem	In Progress	2023-04-26T00:00:00.000	12	0 hours
1776	1776	Bug	In Progress	2023-10-28T00:00:00.000	5	0 hours
1780	1813	Feedback	Open	2023-07-16T00:00:00.000	2	0 hours
1781	1689	Installation Problem	-	2023-02-13T00:00:00.000	6	0.12 hours
1782	469	Feedback	In Progress	2023-07-29T00:00:00.000	2	0 hours
1783	1581	Bug	-	2023-08-27T00:00:00.000	7	1.55 hours
1785	76	Bug	Open	2023-09-15T00:00:00.000	2	0 hours
1789	1151	Installation Problem	In Progress	2023-11-11T00:00:00.000	7	0 hours
1791	1	Feedback	Open	2023-04-03T00:00:00.000	2	0 hours
1792	415	Bug	Open	2023-08-05T00:00:00.000	1	0 hours
1795	1634	Feedback	In Progress	2023-06-27T00:00:00.000	1	0 hours
1796	414	Feedback	Open	2023-01-26T00:00:00.000	2	0 hours
1797	599	Feedback	Open	2023-07-13T00:00:00.000	2	0 hours
1798	1789	Installation Problem	Resolved	2023-07-20T00:00:00.000	6	4.74 hours
1799	1160	Bug	Open	2023-06-15T00:00:00.000	1	0 hours
1801	565	Feedback	In Progress	2023-01-01T00:00:00.000	1	0 hours
1802	414	Feedback	Open	2023-04-29T00:00:00.000	1	0 hours
1804	467	Feedback	Open	2023-02-15T00:00:00.000	1	0 hours
1805	614	Feedback	In Progress	2023-07-13T00:00:00.000	1	0 hours
1806	328	Billing enquiry	Open	2023-09-10T00:00:00.000	3	0 hours
1807	1826	Other	-	2023-06-09T00:00:00.000	2	2.07 hours
1808	1483	Installation Problem	In Progress	2023-11-01T00:00:00.000	9	0 hours
1809	686	Bug	In Progress	2023-04-26T00:00:00.000	2	0 hours
1811	1430	Feedback	Open	2023-09-02T00:00:00.000	1	0 hours
1814	641	Feedback	Open	2023-08-03T00:00:00.000	2	0 hours
1815	1956	Other	Open	2023-01-13T00:00:00.000	2	0 hours
1816	639	Installation Problem	In Progress	2023-09-04T00:00:00.000	6	0 hours
1818	899	Feedback	Open	2023-10-08T00:00:00.000	2	0 hours
1822	1354	Bug	Open	2023-11-22T00:00:00.000	1	0 hours
1823	1795	Installation Problem	-	2023-06-13T00:00:00.000	9	5.47 hours
1825	613	Bug	Open	2023-07-26T00:00:00.000	4	0 hours
1826	506	Billing enquiry	Open	2023-09-01T00:00:00.000	3	0 hours
1827	1585	Installation Problem	In Progress	2023-03-12T00:00:00.000	9	0 hours
1828	1467	Installation Problem	Open	2023-07-26T00:00:00.000	9	0 hours
1829	38	Feedback	Open	2023-02-01T00:00:00.000	2	0 hours
1830	644	Feedback	In Progress	2023-08-21T00:00:00.000	1	0 hours
1831	1710	Bug	Open	2023-05-21T00:00:00.000	5	0 hours
1832	1935	Installation Problem	Resolved	2023-03-22T00:00:00.000	5	1.75 hours
1833	405	Feedback	Open	2023-06-02T00:00:00.000	2	0 hours
1834	1760	Billing enquiry	In Progress	2023-04-11T00:00:00.000	3	0 hours
1835	1630	Installation Problem	In Progress	2023-10-22T00:00:00.000	6	0 hours
1836	866	Bug	Open	2023-08-19T00:00:00.000	3	0 hours
1841	1954	Other	Resolved	2023-03-10T00:00:00.000	3	1.05 hours
1843	879	Other	Resolved	2023-01-29T00:00:00.000	2	4.81 hours
1845	459	Installation Problem	-	2023-07-11T00:00:00.000	7	4.74 hours
1846	643	Bug	-	2023-08-18T00:00:00.000	3	4.67 hours
1847	237	Feedback	Open	2023-05-29T00:00:00.000	1	0 hours
1848	231	Feedback	Open	2023-07-08T00:00:00.000	1	0 hours
1849	996	Billing enquiry	In Progress	2023-07-02T00:00:00.000	3	0 hours
1850	682	Feedback	Open	2023-08-10T00:00:00.000	2	0 hours
1851	40	Bug	Open	2023-11-22T00:00:00.000	2	0 hours
1853	1407	Bug	Open	2023-01-06T00:00:00.000	2	0 hours
1854	820	Installation Problem	-	2023-02-26T00:00:00.000	6	0.44 hours
1855	1311	Bug	In Progress	2023-05-12T00:00:00.000	3	0 hours
1856	450	Feedback	Open	2023-08-11T00:00:00.000	2	0 hours
1858	279	Installation Problem	In Progress	2023-07-12T00:00:00.000	5	0 hours
1859	152	Bug	Open	2023-10-17T00:00:00.000	2	0 hours
1861	406	Feedback	Open	2023-08-15T00:00:00.000	1	0 hours
1862	769	Installation Problem	Open	2023-11-06T00:00:00.000	8	0 hours
1863	234	Billing enquiry	Open	2023-04-20T00:00:00.000	4	0 hours
1865	1986	Other	Resolved	2023-10-13T00:00:00.000	2	1.77 hours
1866	1869	Installation Problem	Resolved	2023-03-31T00:00:00.000	7	2.52 hours
1869	737	Feedback	In Progress	2023-01-21T00:00:00.000	2	0 hours
1870	296	Feedback	Open	2023-09-16T00:00:00.000	2	0 hours
1872	1019	Feedback	Open	2023-01-10T00:00:00.000	1	0 hours
1873	1707	Bug	In Progress	2023-02-02T00:00:00.000	9	0 hours
1874	561	Feedback	In Progress	2023-05-13T00:00:00.000	1	0 hours
1875	1887	Installation Problem	In Progress	2023-03-17T00:00:00.000	6	0 hours
1876	1681	Bug	Open	2023-09-29T00:00:00.000	4	0 hours
1877	34	Feedback	Open	2023-09-10T00:00:00.000	1	0 hours
1878	1120	Installation Problem	In Progress	2023-08-05T00:00:00.000	6	0 hours
1879	1752	Other	In Progress	2023-03-09T00:00:00.000	2	0 hours
1880	1708	Other	In Progress	2023-06-22T00:00:00.000	2	0 hours
1881	1033	Installation Problem	Open	2023-08-03T00:00:00.000	5	0 hours
1884	614	Feedback	Open	2023-02-21T00:00:00.000	1	0 hours
1885	490	Feedback	Open	2023-05-25T00:00:00.000	1	0 hours
1886	927	Bug	Open	2023-01-04T00:00:00.000	2	0 hours
1887	449	Feedback	Open	2023-11-30T00:00:00.000	1	0 hours
1888	1586	Installation Problem	-	2023-01-31T00:00:00.000	6	2.57 hours
1889	1149	Feedback	Open	2023-01-01T00:00:00.000	1	0 hours
1890	759	Feedback	Open	2023-02-19T00:00:00.000	1	0 hours
1891	844	Billing enquiry	Open	2023-07-06T00:00:00.000	3	0 hours
1892	316	Feedback	Open	2023-07-20T00:00:00.000	2	0 hours
1894	977	Feedback	Open	2023-10-03T00:00:00.000	1	0 hours
1895	1750	Bug	-	2023-03-23T00:00:00.000	3	4.03 hours
1896	259	Feedback	Open	2023-06-04T00:00:00.000	2	0 hours
1897	962	Installation Problem	In Progress	2023-08-31T00:00:00.000	5	0 hours
1898	1195	Billing enquiry	In Progress	2023-05-17T00:00:00.000	3	0 hours
1899	1318	Installation Problem	Open	2023-08-13T00:00:00.000	7	0 hours
1900	969	Bug	Open	2023-06-11T00:00:00.000	3	0 hours
1902	274	Feedback	Open	2023-02-28T00:00:00.000	1	0 hours
1904	1937	Installation Problem	Resolved	2023-03-06T00:00:00.000	6	1.99 hours
1905	1715	Installation Problem	In Progress	2023-10-31T00:00:00.000	7	0 hours
1906	337	Feedback	In Progress	2023-09-05T00:00:00.000	1	0 hours
1907	1968	Other	Resolved	2023-05-12T00:00:00.000	2	0.63 hours
1908	418	Billing enquiry	Open	2023-02-08T00:00:00.000	3	0 hours
1909	509	Feedback	In Progress	2023-01-08T00:00:00.000	1	0 hours
1910	1441	Bug	In Progress	2023-07-29T00:00:00.000	1	0 hours
1911	984	Billing enquiry	In Progress	2023-11-15T00:00:00.000	3	0 hours
1913	805	Billing enquiry	-	2023-02-13T00:00:00.000	4	2.25 hours
1914	654	Bug	Open	2023-08-12T00:00:00.000	2	0 hours
1915	440	Feedback	In Progress	2023-08-29T00:00:00.000	2	0 hours
1916	1945	Installation Problem	Resolved	2023-09-03T00:00:00.000	5	3.7 hours
1917	91	Feedback	Open	2023-01-07T00:00:00.000	1	0 hours
1918	1754	Billing enquiry	Open	2023-06-07T00:00:00.000	3	0 hours
1919	1243	Billing enquiry	Open	2023-07-24T00:00:00.000	3	0 hours
1920	551	Installation Problem	Open	2023-06-16T00:00:00.000	5	0 hours
1921	733	Feedback	Open	2023-10-12T00:00:00.000	2	0 hours
1922	372	Feedback	Open	2023-10-04T00:00:00.000	2	0 hours
1923	1725	Billing enquiry	In Progress	2023-09-12T00:00:00.000	3	0 hours
1924	796	Installation Problem	In Progress	2023-05-29T00:00:00.000	11	0 hours
1925	1330	Installation Problem	In Progress	2023-05-11T00:00:00.000	6	0 hours
1926	720	Feedback	Open	2023-11-22T00:00:00.000	1	0 hours
1927	1905	Installation Problem	In Progress	2023-05-28T00:00:00.000	7	0 hours
1928	1547	Installation Problem	Open	2023-08-23T00:00:00.000	8	0 hours
1929	1088	Installation Problem	In Progress	2023-04-22T00:00:00.000	6	0 hours
1930	1754	Other	Resolved	2023-11-27T00:00:00.000	2	2.66 hours
1932	995	Installation Problem	In Progress	2023-04-15T00:00:00.000	5	0 hours
1933	518	Bug	In Progress	2023-11-03T00:00:00.000	1	0 hours
1934	1140	Bug	In Progress	2023-02-21T00:00:00.000	1	0 hours
1939	1755	Other	In Progress	2023-04-13T00:00:00.000	2	0 hours
1941	1322	Billing enquiry	Open	2023-07-12T00:00:00.000	3	0 hours
1942	134	Feedback	Open	2023-01-03T00:00:00.000	2	0 hours
1944	1277	Bug	-	2023-11-17T00:00:00.000	1	4.09 hours
1946	1082	Billing enquiry	In Progress	2023-03-17T00:00:00.000	3	0 hours
1947	860	Other	-	2023-06-04T00:00:00.000	2	1.56 hours
1951	1199	Billing enquiry	Open	2023-01-20T00:00:00.000	2	0 hours
1953	390	Billing enquiry	Open	2023-06-10T00:00:00.000	3	0 hours
1954	1663	Installation Problem	-	2023-03-06T00:00:00.000	7	4.38 hours
1955	1629	Other	Resolved	2023-01-31T00:00:00.000	2	0.18 hours
1956	14	Feedback	Open	2023-02-19T00:00:00.000	2	0 hours
1960	1912	Other	In Progress	2023-02-02T00:00:00.000	2	0 hours
1961	29	Feedback	Open	2023-04-08T00:00:00.000	2	0 hours
1964	796	Bug	In Progress	2023-05-21T00:00:00.000	4	0 hours
1965	1132	Other	In Progress	2023-11-21T00:00:00.000	2	0 hours
1966	1684	Installation Problem	Resolved	2023-02-09T00:00:00.000	6	0.25 hours
1967	400	Feedback	Open	2023-05-23T00:00:00.000	1	0 hours
1968	1580	Installation Problem	In Progress	2023-11-07T00:00:00.000	5	0 hours
1969	1610	Billing enquiry	In Progress	2023-09-09T00:00:00.000	3	0 hours
1970	699	Feedback	Open	2023-03-13T00:00:00.000	1	0 hours
1971	268	Feedback	Open	2023-02-23T00:00:00.000	1	0 hours
1972	1323	Other	In Progress	2023-02-14T00:00:00.000	3	0 hours
1973	1153	Feedback	In Progress	2023-09-24T00:00:00.000	2	0 hours
1974	601	Bug	In Progress	2023-03-19T00:00:00.000	1	0 hours
1975	636	Feedback	Open	2023-05-02T00:00:00.000	2	0 hours
1977	1985	Other	Resolved	2023-01-01T00:00:00.000	3	3.31 hours
1980	83	Feedback	Open	2023-04-14T00:00:00.000	1	0 hours
1981	44	Feedback	Open	2023-02-11T00:00:00.000	1	0 hours
1983	1525	Billing enquiry	Open	2023-05-09T00:00:00.000	4	0 hours
1984	329	Feedback	Open	2023-03-31T00:00:00.000	2	0 hours
1985	1884	Bug	Open	2023-07-06T00:00:00.000	2	0 hours
1986	430	Feedback	Open	2023-03-31T00:00:00.000	2	0 hours
1987	1330	Billing enquiry	In Progress	2023-03-30T00:00:00.000	4	0 hours
1989	1834	Other	Resolved	2023-06-16T00:00:00.000	2	1.48 hours
1990	478	Installation Problem	In Progress	2023-11-23T00:00:00.000	7	0 hours
1992	643	Bug	-	2023-10-09T00:00:00.000	2	5.21 hours
1994	1060	Feedback	Open	2023-07-03T00:00:00.000	2	0 hours
1995	214	Feedback	Open	2023-05-24T00:00:00.000	2	0 hours
1997	446	Bug	In Progress	2023-03-03T00:00:00.000	2	0 hours
1998	1919	Installation Problem	In Progress	2023-02-27T00:00:00.000	6	0 hours
2000	309	Feedback	Open	2023-09-09T00:00:00.000	2	0 hours
2002	112	Feedback	Open	2023-10-11T00:00:00.000	2	0 hours
2003	1281	Billing enquiry	Open	2023-09-19T00:00:00.000	3	0 hours
2004	60	Feedback	Open	2023-03-08T00:00:00.000	2	0 hours
2005	506	Feedback	In Progress	2023-01-29T00:00:00.000	2	0 hours
2006	632	Installation Problem	In Progress	2023-11-02T00:00:00.000	5	0 hours
2007	1502	Bug	Open	2023-01-30T00:00:00.000	3	0 hours
2008	447	Feedback	Open	2023-06-08T00:00:00.000	1	0 hours
2009	1944	Bug	Resolved	2023-08-27T00:00:00.000	1	5.05 hours
2010	1343	Billing enquiry	In Progress	2023-02-19T00:00:00.000	4	0 hours
2012	254	Feedback	Open	2023-06-17T00:00:00.000	2	0 hours
2013	978	Bug	Open	2023-03-26T00:00:00.000	4	0 hours
2014	1601	Other	In Progress	2023-02-01T00:00:00.000	3	0 hours
2015	98	Feedback	Open	2023-05-27T00:00:00.000	1	0 hours
2017	841	Billing enquiry	In Progress	2023-03-26T00:00:00.000	3	0 hours
2018	411	Billing enquiry	Open	2023-08-03T00:00:00.000	3	0 hours
2021	1762	Installation Problem	In Progress	2023-02-05T00:00:00.000	6	0 hours
2022	1069	Billing enquiry	Open	2023-06-11T00:00:00.000	3	0 hours
2025	793	Feedback	Open	2023-04-27T00:00:00.000	2	0 hours
2026	606	Installation Problem	Open	2023-01-19T00:00:00.000	6	0 hours
2027	164	Feedback	Open	2023-06-29T00:00:00.000	1	0 hours
2029	458	Feedback	Open	2023-06-07T00:00:00.000	1	0 hours
2032	1010	Bug	In Progress	2023-11-12T00:00:00.000	3	0 hours
2033	196	Bug	Open	2023-02-10T00:00:00.000	2	0 hours
2034	1047	Bug	Open	2023-03-27T00:00:00.000	7	0 hours
2035	1825	Installation Problem	Resolved	2023-02-21T00:00:00.000	7	4.83 hours
2039	30	Feedback	Open	2023-07-30T00:00:00.000	2	0 hours
2040	1437	Installation Problem	In Progress	2023-09-29T00:00:00.000	5	0 hours
2044	567	Installation Problem	In Progress	2023-03-25T00:00:00.000	6	0 hours
2046	1936	Installation Problem	Resolved	2023-01-13T00:00:00.000	7	5.06 hours
2047	1	Feedback	Open	2023-04-09T00:00:00.000	1	0 hours
2048	1531	Other	Resolved	2023-02-19T00:00:00.000	2	2.68 hours
2050	413	Feedback	In Progress	2023-08-07T00:00:00.000	1	0 hours
2051	1619	Other	-	2023-03-16T00:00:00.000	2	2.61 hours
2052	1931	Other	Resolved	2023-06-03T00:00:00.000	2	2.79 hours
2053	1285	Bug	Open	2023-02-05T00:00:00.000	5	0 hours
2055	1937	Other	-	2023-05-25T00:00:00.000	2	3.59 hours
2056	1040	Billing enquiry	Open	2023-06-20T00:00:00.000	3	0 hours
2058	1713	Other	Resolved	2023-04-12T00:00:00.000	2	5.24 hours
2059	1073	Installation Problem	In Progress	2023-07-29T00:00:00.000	7	0 hours
2060	802	Bug	In Progress	2023-03-25T00:00:00.000	3	0 hours
2062	947	Billing enquiry	Open	2023-06-22T00:00:00.000	3	0 hours
2063	707	Bug	Open	2023-09-16T00:00:00.000	4	0 hours
2064	1808	Installation Problem	In Progress	2023-06-23T00:00:00.000	6	0 hours
2065	20	Feedback	Open	2023-05-03T00:00:00.000	2	0 hours
2066	624	Billing enquiry	In Progress	2023-01-02T00:00:00.000	3	0 hours
2067	712	Installation Problem	In Progress	2023-09-04T00:00:00.000	7	0 hours
2068	1045	Billing enquiry	Open	2023-10-23T00:00:00.000	2	0 hours
2071	1530	Bug	Open	2023-08-21T00:00:00.000	1	0 hours
2072	1447	Billing enquiry	In Progress	2023-03-23T00:00:00.000	3	0 hours
2073	1650	Other	Resolved	2023-09-28T00:00:00.000	2	2.44 hours
2074	1892	Other	Resolved	2023-08-20T00:00:00.000	1	3.35 hours
2075	1803	Installation Problem	-	2023-05-10T00:00:00.000	7	1.76 hours
2076	197	Billing enquiry	Open	2023-01-19T00:00:00.000	3	0 hours
2077	249	Feedback	Open	2023-10-26T00:00:00.000	1	0 hours
2078	189	Feedback	Open	2023-07-18T00:00:00.000	1	0 hours
2079	1443	Billing enquiry	In Progress	2023-05-17T00:00:00.000	2	0 hours
2081	457	Billing enquiry	Open	2023-03-13T00:00:00.000	3	0 hours
2083	593	Installation Problem	Open	2023-04-17T00:00:00.000	5	0 hours
2084	1640	Billing enquiry	-	2023-04-07T00:00:00.000	3	3.99 hours
2086	1799	Bug	In Progress	2023-04-11T00:00:00.000	3	0 hours
2087	308	Feedback	Open	2023-04-10T00:00:00.000	1	0 hours
2089	1050	Billing enquiry	In Progress	2023-03-18T00:00:00.000	3	0 hours
2092	1815	Other	-	2023-04-05T00:00:00.000	2	0.88 hours
2094	688	Billing enquiry	Open	2023-04-25T00:00:00.000	3	0 hours
2095	1708	Bug	-	2023-06-01T00:00:00.000	2	4.34 hours
2096	311	Feedback	Open	2023-01-29T00:00:00.000	2	0 hours
2097	514	Feedback	Open	2023-09-04T00:00:00.000	2	0 hours
2103	1137	Bug	In Progress	2023-02-22T00:00:00.000	2	0 hours
2104	291	Bug	In Progress	2023-02-03T00:00:00.000	1	0 hours
2105	278	Feedback	In Progress	2023-03-20T00:00:00.000	2	0 hours
2108	1529	Billing enquiry	Open	2023-10-10T00:00:00.000	2	0 hours
2109	1106	Bug	Open	2023-10-01T00:00:00.000	1	0 hours
2110	215	Feedback	Open	2023-09-10T00:00:00.000	2	0 hours
2112	1877	Installation Problem	-	2023-09-25T00:00:00.000	6	0.61 hours
2114	855	Feedback	Open	2023-04-19T00:00:00.000	1	0 hours
2115	1767	Other	Resolved	2023-11-06T00:00:00.000	2	2.36 hours
2117	1004	Installation Problem	Open	2023-03-19T00:00:00.000	8	0 hours
2118	820	Feedback	Open	2023-10-27T00:00:00.000	1	0 hours
2119	1707	Bug	-	2023-08-22T00:00:00.000	2	4.42 hours
2121	914	Feedback	Open	2023-10-02T00:00:00.000	2	0 hours
2122	792	Feedback	In Progress	2023-02-03T00:00:00.000	1	0 hours
2124	633	Installation Problem	In Progress	2023-07-29T00:00:00.000	5	0 hours
2126	98	Feedback	Open	2023-11-24T00:00:00.000	2	0 hours
2127	409	Feedback	Open	2023-06-23T00:00:00.000	1	0 hours
2128	944	Feedback	Open	2023-09-06T00:00:00.000	1	0 hours
2130	167	Billing enquiry	Open	2023-01-08T00:00:00.000	3	0 hours
2131	1836	Installation Problem	Open	2023-05-27T00:00:00.000	6	0 hours
2132	182	Feedback	Open	2023-02-12T00:00:00.000	1	0 hours
2133	785	Billing enquiry	Open	2023-06-28T00:00:00.000	3	0 hours
2134	826	Installation Problem	In Progress	2023-07-11T00:00:00.000	6	0 hours
2136	401	Bug	Open	2023-01-15T00:00:00.000	1	0 hours
2137	1176	Billing enquiry	In Progress	2023-05-07T00:00:00.000	3	0 hours
2138	260	Billing enquiry	Open	2023-04-21T00:00:00.000	3	0 hours
2140	1371	Bug	In Progress	2023-01-06T00:00:00.000	2	0 hours
2141	952	Billing enquiry	Open	2023-03-17T00:00:00.000	3	0 hours
2144	826	Billing enquiry	Open	2023-10-12T00:00:00.000	3	0 hours
2145	1231	Bug	Open	2023-05-22T00:00:00.000	1	0 hours
2147	542	Billing enquiry	Open	2023-08-03T00:00:00.000	3	0 hours
2149	829	Feedback	Open	2023-08-30T00:00:00.000	1	0 hours
2152	711	Installation Problem	In Progress	2023-03-12T00:00:00.000	6	0 hours
2154	503	Feedback	Open	2023-09-20T00:00:00.000	1	0 hours
2155	162	Bug	Open	2023-09-15T00:00:00.000	2	0 hours
2156	160	Bug	Open	2023-05-20T00:00:00.000	2	0 hours
2157	1212	Bug	Open	2023-06-05T00:00:00.000	3	0 hours
2158	1752	Installation Problem	In Progress	2023-11-05T00:00:00.000	6	0 hours
2159	308	Feedback	Open	2023-11-07T00:00:00.000	2	0 hours
2161	1595	Bug	Open	2023-09-26T00:00:00.000	1	0 hours
2164	1535	Installation Problem	Open	2023-01-31T00:00:00.000	6	0 hours
2167	1355	Feedback	Open	2023-07-03T00:00:00.000	2	0 hours
2168	1041	Billing enquiry	Open	2023-05-14T00:00:00.000	3	0 hours
2169	1369	Installation Problem	Resolved	2023-02-06T00:00:00.000	6	5.11 hours
2170	300	Billing enquiry	Open	2023-03-27T00:00:00.000	4	0 hours
2172	963	Bug	Open	2023-04-06T00:00:00.000	5	0 hours
2173	1011	Installation Problem	Resolved	2023-08-25T00:00:00.000	6	5.65 hours
2178	1801	Other	-	2023-10-03T00:00:00.000	4	0.46 hours
2179	1707	Bug	Open	2023-04-26T00:00:00.000	3	0 hours
2180	1242	Bug	Open	2023-06-24T00:00:00.000	2	0 hours
2181	839	Billing enquiry	Open	2023-01-29T00:00:00.000	3	0 hours
2182	98	Feedback	Open	2023-08-16T00:00:00.000	2	0 hours
2183	1497	Bug	In Progress	2023-04-12T00:00:00.000	2	0 hours
2185	1881	Other	Resolved	2023-10-05T00:00:00.000	3	0.17 hours
2186	132	Billing enquiry	Open	2023-07-26T00:00:00.000	3	0 hours
2188	1469	Billing enquiry	In Progress	2023-08-20T00:00:00.000	4	0 hours
2190	516	Billing enquiry	Open	2023-07-14T00:00:00.000	4	0 hours
2193	821	Feedback	Open	2023-02-21T00:00:00.000	2	0 hours
2195	325	Feedback	Open	2023-01-17T00:00:00.000	1	0 hours
2196	963	Bug	In Progress	2023-06-12T00:00:00.000	5	0 hours
2197	215	Feedback	Open	2023-02-10T00:00:00.000	2	0 hours
2199	226	Billing enquiry	Open	2023-06-26T00:00:00.000	3	0 hours
2200	647	Feedback	Open	2023-07-06T00:00:00.000	2	0 hours
2203	1366	Other	-	2023-07-23T00:00:00.000	2	5.41 hours
2204	1891	Other	-	2023-03-11T00:00:00.000	2	3.86 hours
2206	52	Feedback	Open	2023-04-22T00:00:00.000	1	0 hours
2207	833	Bug	Open	2023-04-08T00:00:00.000	3	0 hours
2208	1760	Billing enquiry	In Progress	2023-09-12T00:00:00.000	5	0 hours
2209	1377	Other	-	2023-10-01T00:00:00.000	2	5.82 hours
2210	1984	Other	-	2023-02-25T00:00:00.000	3	5.2 hours
2211	625	Feedback	Open	2023-07-19T00:00:00.000	2	0 hours
2212	266	Feedback	Open	2023-04-14T00:00:00.000	2	0 hours
2214	1581	Bug	-	2023-05-28T00:00:00.000	5	5.12 hours
2215	673	Bug	In Progress	2023-01-16T00:00:00.000	2	0 hours
2217	791	Other	In Progress	2023-06-08T00:00:00.000	3	0 hours
2218	1792	Other	Resolved	2023-03-09T00:00:00.000	2	0.8 hours
2219	1131	Feedback	Open	2023-05-15T00:00:00.000	1	0 hours
2220	120	Billing enquiry	Open	2023-06-26T00:00:00.000	6	0 hours
2221	595	Bug	In Progress	2023-04-24T00:00:00.000	4	0 hours
2222	878	Bug	In Progress	2023-04-26T00:00:00.000	2	0 hours
2224	8	Feedback	Open	2023-02-23T00:00:00.000	1	0 hours
2227	1930	Other	In Progress	2023-06-14T00:00:00.000	2	0 hours
2230	679	Billing enquiry	In Progress	2023-09-27T00:00:00.000	4	0 hours
2231	1235	Billing enquiry	In Progress	2023-07-28T00:00:00.000	4	0 hours
2232	7	Feedback	Open	2023-05-11T00:00:00.000	1	0 hours
2234	1614	Billing enquiry	Open	2023-08-03T00:00:00.000	4	0 hours
2237	799	Feedback	Open	2023-06-28T00:00:00.000	2	0 hours
2238	38	Feedback	Open	2023-08-18T00:00:00.000	2	0 hours
2239	456	Bug	Open	2023-01-14T00:00:00.000	1	0 hours
2240	1343	Billing enquiry	Open	2023-02-26T00:00:00.000	3	0 hours
2241	794	Feedback	Open	2023-02-27T00:00:00.000	2	0 hours
2242	474	Feedback	Open	2023-03-04T00:00:00.000	2	0 hours
2245	1641	Installation Problem	Resolved	2023-06-17T00:00:00.000	6	2.7 hours
2246	889	Feedback	Open	2023-07-22T00:00:00.000	2	0 hours
2247	427	Feedback	Open	2023-09-10T00:00:00.000	2	0 hours
2248	702	Installation Problem	In Progress	2023-06-15T00:00:00.000	5	0 hours
2250	1097	Bug	Resolved	2023-09-14T00:00:00.000	2	1.16 hours
2252	1829	Other	In Progress	2023-07-29T00:00:00.000	2	0 hours
2254	1925	Other	Resolved	2023-10-04T00:00:00.000	2	5.96 hours
2255	1233	Billing enquiry	In Progress	2023-09-06T00:00:00.000	4	0 hours
2256	171	Feedback	Open	2023-11-24T00:00:00.000	1	0 hours
2257	1078	Billing enquiry	Open	2023-06-07T00:00:00.000	3	0 hours
2261	1838	Bug	In Progress	2023-07-09T00:00:00.000	2	0 hours
2263	309	Billing enquiry	In Progress	2023-10-08T00:00:00.000	3	0 hours
2264	1528	Installation Problem	In Progress	2023-05-11T00:00:00.000	9	0 hours
2265	834	Bug	In Progress	2023-04-04T00:00:00.000	2	0 hours
2268	587	Feedback	Open	2023-08-17T00:00:00.000	1	0 hours
2271	292	Bug	Open	2023-09-29T00:00:00.000	2	0 hours
2272	854	Installation Problem	In Progress	2023-04-19T00:00:00.000	5	0 hours
2274	1042	Bug	-	2023-07-17T00:00:00.000	2	5.76 hours
2275	1052	Bug	In Progress	2023-03-22T00:00:00.000	3	0 hours
2276	1554	Installation Problem	-	2023-01-19T00:00:00.000	6	3.31 hours
2278	1716	Billing enquiry	In Progress	2023-05-19T00:00:00.000	2	0 hours
2279	1531	Bug	In Progress	2023-01-21T00:00:00.000	7	0 hours
2281	1116	Billing enquiry	Open	2023-04-06T00:00:00.000	3	0 hours
2283	1272	Bug	In Progress	2023-01-23T00:00:00.000	3	0 hours
2284	1480	Bug	Resolved	2023-11-04T00:00:00.000	3	2.47 hours
2285	508	Feedback	In Progress	2023-04-18T00:00:00.000	2	0 hours
2286	1600	Installation Problem	Open	2023-10-20T00:00:00.000	9	0 hours
2287	509	Feedback	Open	2023-06-19T00:00:00.000	1	0 hours
2289	1301	Bug	Open	2023-01-20T00:00:00.000	1	0 hours
2291	321	Feedback	Open	2023-05-04T00:00:00.000	2	0 hours
2292	770	Installation Problem	In Progress	2023-06-13T00:00:00.000	5	0 hours
2293	1093	Feedback	Open	2023-11-26T00:00:00.000	2	0 hours
2294	518	Billing enquiry	In Progress	2023-06-03T00:00:00.000	3	0 hours
2295	1513	Billing enquiry	In Progress	2023-07-06T00:00:00.000	3	0 hours
2296	1352	Installation Problem	-	2023-07-24T00:00:00.000	6	0.56 hours
2297	685	Feedback	In Progress	2023-03-10T00:00:00.000	2	0 hours
2298	806	Billing enquiry	Open	2023-02-08T00:00:00.000	3	0 hours
2299	331	Feedback	Open	2023-09-19T00:00:00.000	2	0 hours
2300	1045	Billing enquiry	Open	2023-11-22T00:00:00.000	2	0 hours
2301	621	Billing enquiry	Open	2023-08-19T00:00:00.000	3	0 hours
2302	1649	Feedback	In Progress	2023-06-09T00:00:00.000	2	0 hours
2304	1011	Billing enquiry	Open	2023-11-17T00:00:00.000	3	0 hours
2306	1164	Billing enquiry	In Progress	2023-10-11T00:00:00.000	3	0 hours
2307	1476	Other	-	2023-06-26T00:00:00.000	2	5.18 hours
2309	903	Billing enquiry	In Progress	2023-08-22T00:00:00.000	2	0 hours
2311	91	Feedback	Open	2023-01-29T00:00:00.000	1	0 hours
2312	1687	Installation Problem	-	2023-04-19T00:00:00.000	6	5.98 hours
2314	913	Installation Problem	-	2023-11-27T00:00:00.000	5	1.88 hours
2315	582	Billing enquiry	Open	2023-09-25T00:00:00.000	2	0 hours
2317	724	Installation Problem	Open	2023-05-07T00:00:00.000	6	0 hours
2318	1794	Other	Resolved	2023-07-17T00:00:00.000	2	5.28 hours
2319	1540	Billing enquiry	In Progress	2023-02-19T00:00:00.000	2	0 hours
2320	284	Feedback	Open	2023-02-07T00:00:00.000	2	0 hours
2321	95	Billing enquiry	Open	2023-01-11T00:00:00.000	5	0 hours
2322	1392	Bug	Open	2023-10-28T00:00:00.000	2	0 hours
2323	1134	Bug	In Progress	2023-01-15T00:00:00.000	2	0 hours
2325	470	Feedback	Open	2023-10-14T00:00:00.000	1	0 hours
2327	444	Feedback	Open	2023-04-21T00:00:00.000	1	0 hours
2328	1420	Other	Resolved	2023-10-12T00:00:00.000	1	3.19 hours
2329	1454	Installation Problem	In Progress	2023-05-22T00:00:00.000	8	0 hours
2330	422	Feedback	Open	2023-04-12T00:00:00.000	1	0 hours
2331	147	Feedback	Open	2023-08-27T00:00:00.000	2	0 hours
2333	1428	Other	Resolved	2023-02-11T00:00:00.000	1	0.78 hours
2334	1734	Installation Problem	-	2023-08-09T00:00:00.000	7	2.3 hours
2335	647	Bug	In Progress	2023-06-25T00:00:00.000	4	0 hours
2336	365	Feedback	Open	2023-05-11T00:00:00.000	2	0 hours
2338	739	Billing enquiry	Open	2023-05-05T00:00:00.000	2	0 hours
2339	1972	Feedback	In Progress	2023-11-06T00:00:00.000	1	0 hours
2340	1964	Installation Problem	In Progress	2023-03-03T00:00:00.000	6	0 hours
2341	1222	Installation Problem	Open	2023-07-29T00:00:00.000	6	0 hours
2342	81	Feedback	Open	2023-09-04T00:00:00.000	1	0 hours
2344	620	Billing enquiry	Open	2023-04-30T00:00:00.000	3	0 hours
2348	1284	Bug	-	2023-07-23T00:00:00.000	3	0.19 hours
2349	728	Billing enquiry	Open	2023-01-22T00:00:00.000	3	0 hours
2350	825	Billing enquiry	Open	2023-09-26T00:00:00.000	2	0 hours
2354	1226	Installation Problem	-	2023-11-04T00:00:00.000	6	3.78 hours
2356	615	Bug	In Progress	2023-04-02T00:00:00.000	2	0 hours
2357	1350	Other	Resolved	2023-01-13T00:00:00.000	2	5.93 hours
2358	1771	Bug	In Progress	2023-03-08T00:00:00.000	2	0 hours
2359	1240	Bug	Open	2023-06-15T00:00:00.000	1	0 hours
2360	546	Feedback	Open	2023-11-03T00:00:00.000	2	0 hours
2361	518	Feedback	Open	2023-09-24T00:00:00.000	2	0 hours
2364	256	Billing enquiry	Open	2023-11-16T00:00:00.000	3	0 hours
2365	1218	Billing enquiry	In Progress	2023-05-14T00:00:00.000	3	0 hours
2366	1132	Feedback	Open	2023-09-14T00:00:00.000	2	0 hours
2367	477	Installation Problem	In Progress	2023-02-24T00:00:00.000	6	0 hours
2368	1637	Billing enquiry	In Progress	2023-04-28T00:00:00.000	4	0 hours
2369	331	Feedback	Open	2023-06-01T00:00:00.000	2	0 hours
2370	753	Feedback	In Progress	2023-11-07T00:00:00.000	2	0 hours
2371	1068	Billing enquiry	In Progress	2023-06-29T00:00:00.000	3	0 hours
2372	513	Installation Problem	Open	2023-10-25T00:00:00.000	5	0 hours
2375	853	Bug	Open	2023-08-21T00:00:00.000	1	0 hours
2376	1614	Billing enquiry	Open	2023-08-24T00:00:00.000	3	0 hours
2379	665	Feedback	Open	2023-03-14T00:00:00.000	2	0 hours
2380	1620	Installation Problem	Open	2023-08-12T00:00:00.000	5	0 hours
2382	885	Billing enquiry	Open	2023-10-05T00:00:00.000	3	0 hours
2385	1331	Feedback	Open	2023-03-26T00:00:00.000	1	0 hours
2386	1065	Billing enquiry	Open	2023-11-16T00:00:00.000	4	0 hours
2387	574	Billing enquiry	Open	2023-02-14T00:00:00.000	3	0 hours
2390	1503	Billing enquiry	Open	2023-08-23T00:00:00.000	3	0 hours
2391	1926	Installation Problem	In Progress	2023-10-06T00:00:00.000	6	0 hours
2393	1503	Billing enquiry	In Progress	2023-07-11T00:00:00.000	3	0 hours
2394	480	Feedback	Open	2023-06-08T00:00:00.000	2	0 hours
2395	502	Feedback	Open	2023-04-04T00:00:00.000	1	0 hours
2397	1844	Other	In Progress	2023-06-16T00:00:00.000	2	0 hours
2398	1861	Installation Problem	-	2023-11-27T00:00:00.000	5	1.9 hours
2399	1288	Bug	In Progress	2023-06-10T00:00:00.000	1	0 hours
2401	1634	Billing enquiry	Open	2023-03-27T00:00:00.000	3	0 hours
2402	1116	Installation Problem	-	2023-02-17T00:00:00.000	9	5.37 hours
2404	1619	Bug	Resolved	2023-01-09T00:00:00.000	1	2.61 hours
2405	312	Feedback	Open	2023-03-07T00:00:00.000	2	0 hours
2407	1940	Other	In Progress	2023-03-02T00:00:00.000	2	0 hours
2408	1426	Installation Problem	In Progress	2023-06-26T00:00:00.000	11	0 hours
2410	753	Installation Problem	Resolved	2023-04-14T00:00:00.000	5	4.92 hours
2412	694	Billing enquiry	In Progress	2023-04-25T00:00:00.000	3	0 hours
2413	1108	Bug	Open	2023-07-09T00:00:00.000	3	0 hours
2414	301	Installation Problem	In Progress	2023-11-28T00:00:00.000	11	0 hours
2415	392	Feedback	Open	2023-10-07T00:00:00.000	2	0 hours
2416	616	Bug	In Progress	2023-05-04T00:00:00.000	1	0 hours
2417	677	Billing enquiry	Open	2023-04-19T00:00:00.000	3	0 hours
2418	306	Feedback	In Progress	2023-06-09T00:00:00.000	1	0 hours
2419	190	Feedback	Open	2023-02-25T00:00:00.000	2	0 hours
2420	1703	Other	-	2023-02-17T00:00:00.000	3	3.54 hours
2423	681	Bug	Open	2023-01-15T00:00:00.000	2	0 hours
2424	427	Feedback	Open	2023-09-05T00:00:00.000	2	0 hours
2425	1242	Billing enquiry	In Progress	2023-05-31T00:00:00.000	4	0 hours
2426	402	Feedback	Open	2023-02-22T00:00:00.000	1	0 hours
2427	615	Installation Problem	In Progress	2023-01-21T00:00:00.000	5	0 hours
2428	620	Feedback	Open	2023-07-28T00:00:00.000	1	0 hours
2429	506	Feedback	In Progress	2023-02-15T00:00:00.000	2	0 hours
2430	1871	Other	In Progress	2023-08-30T00:00:00.000	2	0 hours
2431	1599	Installation Problem	In Progress	2023-10-13T00:00:00.000	6	0 hours
2432	1946	Other	-	2023-06-18T00:00:00.000	3	0.75 hours
2433	1517	Installation Problem	In Progress	2023-04-12T00:00:00.000	5	0 hours
2434	898	Feedback	In Progress	2023-01-06T00:00:00.000	2	0 hours
2436	989	Bug	In Progress	2023-07-13T00:00:00.000	2	0 hours
2437	336	Billing enquiry	Open	2023-08-11T00:00:00.000	4	0 hours
2439	707	Billing enquiry	Open	2023-10-14T00:00:00.000	3	0 hours
2440	1581	Other	-	2023-03-08T00:00:00.000	2	1.76 hours
2441	1079	Installation Problem	In Progress	2023-08-21T00:00:00.000	6	0 hours
2442	461	Feedback	Open	2023-01-27T00:00:00.000	1	0 hours
2444	746	Installation Problem	In Progress	2023-02-17T00:00:00.000	5	0 hours
2445	1179	Billing enquiry	Open	2023-09-21T00:00:00.000	3	0 hours
2448	1498	Installation Problem	In Progress	2023-08-02T00:00:00.000	7	0 hours
2452	1180	Bug	In Progress	2023-09-06T00:00:00.000	1	0 hours
2453	636	Feedback	In Progress	2023-10-25T00:00:00.000	1	0 hours
2456	530	Billing enquiry	In Progress	2023-10-16T00:00:00.000	3	0 hours
2458	206	Feedback	Open	2023-11-03T00:00:00.000	1	0 hours
2460	440	Feedback	Open	2023-09-02T00:00:00.000	1	0 hours
2461	401	Bug	Open	2023-07-27T00:00:00.000	9	0 hours
2462	1930	Other	-	2023-08-16T00:00:00.000	2	5.92 hours
2463	1479	Other	Open	2023-04-26T00:00:00.000	2	0 hours
2467	382	Feedback	Open	2023-05-24T00:00:00.000	1	0 hours
2468	164	Feedback	Open	2023-10-27T00:00:00.000	2	0 hours
2470	980	Bug	Open	2023-03-02T00:00:00.000	2	0 hours
2471	804	Bug	Open	2023-02-20T00:00:00.000	2	0 hours
2472	577	Feedback	Open	2023-09-23T00:00:00.000	1	0 hours
2474	1338	Bug	Open	2023-06-27T00:00:00.000	2	0 hours
2475	139	Feedback	Open	2023-09-08T00:00:00.000	1	0 hours
2476	1955	Other	-	2023-02-27T00:00:00.000	2	3.69 hours
2478	1812	Bug	In Progress	2023-05-01T00:00:00.000	12	0 hours
2479	554	Feedback	Open	2023-03-28T00:00:00.000	1	0 hours
2480	887	Billing enquiry	Open	2023-03-19T00:00:00.000	3	0 hours
2484	837	Installation Problem	In Progress	2023-02-02T00:00:00.000	5	0 hours
2485	1404	Billing enquiry	Resolved	2023-02-06T00:00:00.000	3	1.11 hours
2486	753	Feedback	Open	2023-11-30T00:00:00.000	1	0 hours
2487	183	Feedback	Open	2023-08-03T00:00:00.000	1	0 hours
2488	1497	Installation Problem	Open	2023-10-31T00:00:00.000	5	0 hours
2489	1277	Feedback	Open	2023-02-07T00:00:00.000	2	0 hours
2490	762	Bug	In Progress	2023-09-03T00:00:00.000	2	0 hours
2491	1033	Bug	Open	2023-09-09T00:00:00.000	6	0 hours
2492	177	Billing enquiry	In Progress	2023-11-18T00:00:00.000	3	0 hours
2493	1360	Bug	Open	2023-01-24T00:00:00.000	1	0 hours
2494	1902	Installation Problem	-	2023-07-20T00:00:00.000	6	0.59 hours
2495	1949	Installation Problem	Resolved	2023-02-19T00:00:00.000	6	5.89 hours
2496	1012	Bug	Open	2023-05-24T00:00:00.000	3	0 hours
2498	842	Bug	Open	2023-02-26T00:00:00.000	2	0 hours
2501	251	Feedback	Open	2023-02-02T00:00:00.000	1	0 hours
2504	1453	Feedback	Open	2023-10-31T00:00:00.000	2	0 hours
2505	657	Bug	Open	2023-01-23T00:00:00.000	2	0 hours
2506	1664	Installation Problem	In Progress	2023-07-26T00:00:00.000	6	0 hours
2508	665	Billing enquiry	Open	2023-01-16T00:00:00.000	2	0 hours
2509	921	Billing enquiry	Open	2023-05-04T00:00:00.000	3	0 hours
2510	1938	Other	-	2023-07-09T00:00:00.000	2	2.25 hours
2511	1751	Billing enquiry	Open	2023-01-10T00:00:00.000	3	0 hours
2513	262	Feedback	Open	2023-09-26T00:00:00.000	1	0 hours
2514	1305	Installation Problem	In Progress	2023-07-03T00:00:00.000	5	0 hours
2515	984	Bug	In Progress	2023-03-06T00:00:00.000	2	0 hours
2517	986	Installation Problem	In Progress	2023-04-17T00:00:00.000	6	0 hours
2518	579	Bug	In Progress	2023-03-17T00:00:00.000	9	0 hours
2520	1513	Bug	In Progress	2023-10-11T00:00:00.000	6	0 hours
2522	1395	Billing enquiry	Open	2023-09-08T00:00:00.000	3	0 hours
2523	888	Bug	In Progress	2023-10-20T00:00:00.000	1	0 hours
2525	1518	Installation Problem	In Progress	2023-07-05T00:00:00.000	5	0 hours
2526	601	Feedback	Open	2023-07-17T00:00:00.000	2	0 hours
2530	1589	Installation Problem	Resolved	2023-11-02T00:00:00.000	6	2.74 hours
2532	1941	Bug	Resolved	2023-08-06T00:00:00.000	2	3.5 hours
2533	333	Feedback	Open	2023-09-28T00:00:00.000	2	0 hours
2534	131	Feedback	Open	2023-03-06T00:00:00.000	2	0 hours
2536	1829	Installation Problem	In Progress	2023-05-15T00:00:00.000	11	0 hours
2539	1915	Other	Resolved	2023-06-04T00:00:00.000	2	5.2 hours
2544	974	Installation Problem	Resolved	2023-10-28T00:00:00.000	6	5.7 hours
2545	1645	Bug	In Progress	2023-03-15T00:00:00.000	1	0 hours
2546	571	Feedback	Open	2023-11-19T00:00:00.000	2	0 hours
2550	1695	Bug	-	2023-09-06T00:00:00.000	3	3.29 hours
2551	123	Feedback	Open	2023-09-22T00:00:00.000	2	0 hours
2553	438	Feedback	Open	2023-10-27T00:00:00.000	1	0 hours
2554	265	Billing enquiry	Open	2023-08-06T00:00:00.000	4	0 hours
2555	519	Billing enquiry	Open	2023-08-27T00:00:00.000	3	0 hours
2557	1478	Bug	Open	2023-01-10T00:00:00.000	1	0 hours
2558	1620	Other	In Progress	2023-09-18T00:00:00.000	2	0 hours
2559	709	Billing enquiry	Open	2023-05-25T00:00:00.000	4	0 hours
2560	1118	Billing enquiry	Open	2023-04-12T00:00:00.000	3	0 hours
2561	1575	Installation Problem	In Progress	2023-05-19T00:00:00.000	8	0 hours
2562	929	Bug	In Progress	2023-11-19T00:00:00.000	3	0 hours
2563	1983	Other	-	2023-11-29T00:00:00.000	3	2.66 hours
2565	860	Feedback	Open	2023-04-29T00:00:00.000	2	0 hours
2566	745	Feedback	Open	2023-06-20T00:00:00.000	2	0 hours
2567	1448	Installation Problem	Open	2023-02-24T00:00:00.000	8	0 hours
2568	85	Billing enquiry	Open	2023-01-04T00:00:00.000	3	0 hours
2569	1138	Billing enquiry	Open	2023-09-12T00:00:00.000	6	0 hours
2570	1016	Installation Problem	Resolved	2023-02-26T00:00:00.000	5	1.57 hours
2571	1171	Feedback	Open	2023-11-20T00:00:00.000	2	0 hours
2572	915	Feedback	In Progress	2023-08-02T00:00:00.000	2	0 hours
2573	1578	Installation Problem	Open	2023-05-02T00:00:00.000	6	0 hours
2574	1114	Bug	In Progress	2023-11-07T00:00:00.000	4	0 hours
2575	270	Billing enquiry	Open	2023-11-17T00:00:00.000	3	0 hours
2576	1146	Installation Problem	In Progress	2023-07-16T00:00:00.000	8	0 hours
2577	1603	Installation Problem	Resolved	2023-01-14T00:00:00.000	7	2.15 hours
2578	1584	Installation Problem	In Progress	2023-06-28T00:00:00.000	8	0 hours
2580	1888	Other	Open	2023-11-04T00:00:00.000	2	0 hours
2581	1216	Feedback	Open	2023-08-01T00:00:00.000	2	0 hours
2583	1844	Bug	Resolved	2023-05-20T00:00:00.000	2	1.83 hours
2584	1558	Installation Problem	In Progress	2023-07-22T00:00:00.000	8	0 hours
2585	1946	Other	Resolved	2023-03-25T00:00:00.000	5	2.33 hours
2586	830	Billing enquiry	In Progress	2023-07-18T00:00:00.000	3	0 hours
2587	393	Installation Problem	In Progress	2023-04-02T00:00:00.000	10	0 hours
2588	1653	Other	-	2023-07-11T00:00:00.000	2	2.47 hours
2590	1352	Billing enquiry	In Progress	2023-06-14T00:00:00.000	4	0 hours
2591	639	Feedback	Open	2023-08-24T00:00:00.000	1	0 hours
2593	849	Feedback	In Progress	2023-05-12T00:00:00.000	1	0 hours
2594	413	Feedback	Open	2023-09-28T00:00:00.000	1	0 hours
2596	855	Billing enquiry	Resolved	2023-05-23T00:00:00.000	3	1.8 hours
2598	231	Feedback	Open	2023-08-14T00:00:00.000	1	0 hours
2599	686	Installation Problem	In Progress	2023-11-14T00:00:00.000	9	0 hours
2600	402	Feedback	Open	2023-04-26T00:00:00.000	1	0 hours
2601	633	Billing enquiry	Open	2023-04-26T00:00:00.000	3	0 hours
2604	1701	Other	In Progress	2023-03-30T00:00:00.000	2	0 hours
2610	132	Billing enquiry	In Progress	2023-03-23T00:00:00.000	3	0 hours
2612	1259	Bug	Resolved	2023-10-09T00:00:00.000	3	2.91 hours
2613	1581	Installation Problem	In Progress	2023-05-16T00:00:00.000	6	0 hours
2615	1592	Billing enquiry	In Progress	2023-10-21T00:00:00.000	3	0 hours
2616	1292	Installation Problem	In Progress	2023-08-06T00:00:00.000	8	0 hours
2617	219	Feedback	Open	2023-07-01T00:00:00.000	1	0 hours
2618	4	Feedback	Open	2023-10-16T00:00:00.000	2	0 hours
2619	716	Bug	In Progress	2023-07-02T00:00:00.000	1	0 hours
2620	638	Installation Problem	-	2023-08-14T00:00:00.000	6	0 hours
2626	115	Feedback	Open	2023-07-25T00:00:00.000	1	0 hours
2627	1297	Installation Problem	In Progress	2023-05-15T00:00:00.000	6	0 hours
2628	1455	Installation Problem	In Progress	2023-08-31T00:00:00.000	6	0 hours
2629	79	Feedback	In Progress	2023-04-28T00:00:00.000	1	0 hours
2630	1615	Feedback	Resolved	2023-11-29T00:00:00.000	2	4.87 hours
2631	886	Feedback	Open	2023-07-25T00:00:00.000	2	0 hours
2632	1354	Billing enquiry	In Progress	2023-07-30T00:00:00.000	3	0 hours
2633	456	Feedback	Open	2023-11-01T00:00:00.000	1	0 hours
2635	299	Feedback	Open	2023-07-17T00:00:00.000	1	0 hours
2636	1454	Billing enquiry	Open	2023-05-19T00:00:00.000	3	0 hours
2637	153	Feedback	Open	2023-06-29T00:00:00.000	2	0 hours
2638	1672	Billing enquiry	In Progress	2023-03-03T00:00:00.000	4	0 hours
2639	982	Bug	Open	2023-11-15T00:00:00.000	1	0 hours
2642	1538	Bug	In Progress	2023-07-19T00:00:00.000	4	0 hours
2643	1613	Other	Resolved	2023-01-13T00:00:00.000	2	2.87 hours
2644	187	Billing enquiry	Open	2023-05-25T00:00:00.000	3	0 hours
2645	1259	Billing enquiry	Resolved	2023-06-08T00:00:00.000	4	5.8 hours
2648	425	Feedback	Open	2023-10-27T00:00:00.000	1	0 hours
2649	1612	Billing enquiry	-	2023-11-25T00:00:00.000	3	2.98 hours
2650	459	Bug	In Progress	2023-01-14T00:00:00.000	2	0 hours
2652	240	Feedback	Open	2023-07-16T00:00:00.000	2	0 hours
2653	468	Feedback	In Progress	2023-11-29T00:00:00.000	2	0 hours
2654	1924	Installation Problem	-	2023-04-15T00:00:00.000	7	1.35 hours
2655	1132	Bug	-	2023-07-29T00:00:00.000	6	2.06 hours
2656	849	Bug	Open	2023-02-03T00:00:00.000	2	0 hours
2657	1794	Other	In Progress	2023-08-02T00:00:00.000	2	0 hours
2658	802	Feedback	In Progress	2023-08-04T00:00:00.000	2	0 hours
2661	784	Feedback	Open	2023-02-20T00:00:00.000	2	0 hours
2662	363	Installation Problem	In Progress	2023-01-06T00:00:00.000	10	0 hours
2663	931	Bug	In Progress	2023-03-04T00:00:00.000	3	0 hours
2664	1028	Installation Problem	-	2023-05-30T00:00:00.000	5	1.45 hours
2665	1386	Installation Problem	In Progress	2023-03-25T00:00:00.000	6	0 hours
2666	1085	Bug	In Progress	2023-06-24T00:00:00.000	2	0 hours
2667	950	Billing enquiry	In Progress	2023-11-03T00:00:00.000	3	0 hours
2668	85	Billing enquiry	In Progress	2023-09-24T00:00:00.000	3	0 hours
2669	1146	Billing enquiry	Open	2023-02-06T00:00:00.000	3	0 hours
2671	461	Billing enquiry	In Progress	2023-09-21T00:00:00.000	3	0 hours
2672	201	Feedback	Open	2023-02-24T00:00:00.000	2	0 hours
2674	143	Feedback	Open	2023-07-14T00:00:00.000	1	0 hours
2675	944	Billing enquiry	In Progress	2023-11-26T00:00:00.000	3	0 hours
2676	1466	Bug	Open	2023-01-04T00:00:00.000	5	0 hours
2677	1909	Other	Open	2023-09-10T00:00:00.000	2	0 hours
2679	118	Feedback	Open	2023-03-31T00:00:00.000	2	0 hours
2680	42	Feedback	Open	2023-07-08T00:00:00.000	1	0 hours
2681	1533	Other	Resolved	2023-10-07T00:00:00.000	3	4.44 hours
2682	1878	Other	-	2023-09-29T00:00:00.000	2	4.37 hours
2684	1689	Bug	-	2023-10-11T00:00:00.000	2	3.7 hours
2686	207	Feedback	Open	2023-03-28T00:00:00.000	2	0 hours
2687	374	Billing enquiry	Open	2023-06-10T00:00:00.000	4	0 hours
2688	1105	Bug	Resolved	2023-01-15T00:00:00.000	1	4.4 hours
2691	512	Bug	In Progress	2023-04-08T00:00:00.000	4	0 hours
2692	946	Bug	In Progress	2023-06-24T00:00:00.000	2	0 hours
2693	836	Bug	In Progress	2023-01-07T00:00:00.000	5	0 hours
2694	1645	Billing enquiry	In Progress	2023-05-27T00:00:00.000	2	0 hours
2695	82	Feedback	Open	2023-09-09T00:00:00.000	2	0 hours
2696	450	Feedback	Open	2023-02-15T00:00:00.000	1	0 hours
2697	465	Feedback	Open	2023-11-25T00:00:00.000	2	0 hours
2700	688	Billing enquiry	Open	2023-02-01T00:00:00.000	2	0 hours
2701	157	Feedback	Open	2023-01-19T00:00:00.000	1	0 hours
2702	1598	Bug	In Progress	2023-09-06T00:00:00.000	12	0 hours
2703	1596	Billing enquiry	In Progress	2023-04-27T00:00:00.000	3	0 hours
2704	1066	Bug	Open	2023-04-16T00:00:00.000	2	0 hours
2705	1553	Installation Problem	In Progress	2023-11-22T00:00:00.000	5	0 hours
2706	1803	Installation Problem	Resolved	2023-08-08T00:00:00.000	6	5.09 hours
2707	136	Feedback	Open	2023-03-08T00:00:00.000	2	0 hours
2711	989	Billing enquiry	Open	2023-04-22T00:00:00.000	3	0 hours
2715	419	Feedback	Open	2023-09-18T00:00:00.000	1	0 hours
2716	483	Feedback	Open	2023-10-03T00:00:00.000	1	0 hours
2719	408	Bug	In Progress	2023-01-30T00:00:00.000	1	0 hours
2721	434	Bug	Open	2023-01-23T00:00:00.000	1	0 hours
2722	1076	Bug	In Progress	2023-04-07T00:00:00.000	2	0 hours
2723	595	Feedback	Open	2023-04-08T00:00:00.000	1	0 hours
2724	1726	Installation Problem	In Progress	2023-07-05T00:00:00.000	7	0 hours
2725	1263	Bug	Open	2023-10-24T00:00:00.000	2	0 hours
2727	1456	Other	In Progress	2023-08-19T00:00:00.000	2	0 hours
2728	221	Feedback	Open	2023-02-15T00:00:00.000	2	0 hours
2731	1975	Other	Resolved	2023-05-09T00:00:00.000	2	0.4 hours
2732	933	Bug	In Progress	2023-02-04T00:00:00.000	5	0 hours
2733	1318	Installation Problem	Open	2023-07-21T00:00:00.000	6	0 hours
2734	1034	Feedback	Open	2023-04-29T00:00:00.000	1	0 hours
2735	1916	Bug	Resolved	2023-05-13T00:00:00.000	3	1.98 hours
2736	1561	Other	In Progress	2023-09-05T00:00:00.000	2	0 hours
2737	444	Bug	Open	2023-08-30T00:00:00.000	1	0 hours
2738	1165	Feedback	Open	2023-04-27T00:00:00.000	1	0 hours
2739	758	Billing enquiry	In Progress	2023-10-12T00:00:00.000	3	0 hours
2740	1191	Billing enquiry	In Progress	2023-10-19T00:00:00.000	3	0 hours
2742	483	Installation Problem	Open	2023-01-02T00:00:00.000	6	0 hours
2743	1515	Billing enquiry	Open	2023-10-09T00:00:00.000	3	0 hours
2744	667	Feedback	Open	2023-09-27T00:00:00.000	2	0 hours
2745	663	Installation Problem	In Progress	2023-07-29T00:00:00.000	7	0 hours
2746	934	Installation Problem	In Progress	2023-01-10T00:00:00.000	5	0 hours
2747	460	Feedback	Open	2023-07-11T00:00:00.000	2	0 hours
2748	390	Feedback	Open	2023-08-17T00:00:00.000	2	0 hours
2749	37	Feedback	Open	2023-10-17T00:00:00.000	2	0 hours
2750	1433	Installation Problem	In Progress	2023-05-04T00:00:00.000	8	0 hours
2751	650	Billing enquiry	Open	2023-09-08T00:00:00.000	5	0 hours
2755	1371	Installation Problem	-	2023-05-05T00:00:00.000	6	5.35 hours
2756	1499	Billing enquiry	Open	2023-01-26T00:00:00.000	3	0 hours
2758	539	Billing enquiry	In Progress	2023-08-08T00:00:00.000	3	0 hours
2759	1020	Feedback	Open	2023-02-02T00:00:00.000	1	0 hours
2760	646	Bug	In Progress	2023-04-08T00:00:00.000	1	0 hours
2762	193	Billing enquiry	Open	2023-10-19T00:00:00.000	2	0 hours
2763	1622	Bug	In Progress	2023-06-15T00:00:00.000	1	0 hours
2764	100	Feedback	Open	2023-03-18T00:00:00.000	2	0 hours
2767	1619	Installation Problem	-	2023-02-21T00:00:00.000	10	4.08 hours
2768	1977	Other	-	2023-07-19T00:00:00.000	2	4.57 hours
2770	415	Feedback	Open	2023-09-14T00:00:00.000	1	0 hours
2771	1417	Other	-	2023-03-05T00:00:00.000	3	2.22 hours
2774	63	Billing enquiry	In Progress	2023-04-24T00:00:00.000	3	0 hours
2775	774	Feedback	Open	2023-04-03T00:00:00.000	1	0 hours
2776	525	Billing enquiry	Open	2023-05-26T00:00:00.000	3	0 hours
2778	1652	Bug	In Progress	2023-06-23T00:00:00.000	3	0 hours
2781	823	Billing enquiry	-	2023-10-11T00:00:00.000	3	2.19 hours
2783	837	Billing enquiry	In Progress	2023-06-16T00:00:00.000	3	0 hours
2784	1324	Installation Problem	-	2023-06-21T00:00:00.000	10	5.84 hours
2785	1237	Billing enquiry	Open	2023-09-04T00:00:00.000	4	0 hours
2786	268	Feedback	In Progress	2023-11-11T00:00:00.000	2	0 hours
2787	997	Feedback	Open	2023-06-30T00:00:00.000	2	0 hours
2789	1232	Billing enquiry	In Progress	2023-07-17T00:00:00.000	2	0 hours
2790	1107	Billing enquiry	Open	2023-03-31T00:00:00.000	4	0 hours
2791	749	Feedback	In Progress	2023-05-17T00:00:00.000	1	0 hours
2793	745	Bug	In Progress	2023-03-19T00:00:00.000	1	0 hours
2796	1273	Billing enquiry	In Progress	2023-10-31T00:00:00.000	3	0 hours
2798	1721	Installation Problem	-	2023-10-20T00:00:00.000	6	0.56 hours
2799	320	Feedback	Open	2023-07-14T00:00:00.000	2	0 hours
2800	1534	Bug	In Progress	2023-04-11T00:00:00.000	1	0 hours
2802	1488	Installation Problem	-	2023-08-04T00:00:00.000	6	5.23 hours
2803	683	Billing enquiry	Open	2023-10-23T00:00:00.000	3	0 hours
2804	402	Feedback	Open	2023-06-08T00:00:00.000	2	0 hours
2805	210	Feedback	Open	2023-10-04T00:00:00.000	1	0 hours
2806	1319	Other	In Progress	2023-02-21T00:00:00.000	1	0 hours
2807	1733	Installation Problem	In Progress	2023-02-08T00:00:00.000	9	0 hours
2808	1622	Bug	Open	2023-11-08T00:00:00.000	3	0 hours
2809	1434	Installation Problem	Open	2023-11-22T00:00:00.000	6	0 hours
2811	1567	Other	Resolved	2023-04-02T00:00:00.000	4	1.06 hours
2812	565	Feedback	Open	2023-11-01T00:00:00.000	2	0 hours
2814	710	Bug	Open	2023-01-08T00:00:00.000	2	0 hours
2815	711	Feedback	In Progress	2023-06-17T00:00:00.000	2	0 hours
2816	1191	Billing enquiry	Open	2023-02-20T00:00:00.000	3	0 hours
2820	1042	Feedback	Open	2023-01-11T00:00:00.000	2	0 hours
2821	401	Feedback	In Progress	2023-06-27T00:00:00.000	1	0 hours
2823	86	Feedback	Open	2023-08-10T00:00:00.000	1	0 hours
2824	478	Feedback	Open	2023-07-14T00:00:00.000	1	0 hours
2826	1013	Installation Problem	In Progress	2023-03-03T00:00:00.000	8	0 hours
2830	823	Bug	Open	2023-08-24T00:00:00.000	1	0 hours
2831	895	Billing enquiry	Open	2023-01-23T00:00:00.000	3	0 hours
2834	148	Feedback	Open	2023-07-31T00:00:00.000	1	0 hours
2835	170	Bug	In Progress	2023-02-05T00:00:00.000	1	0 hours
2837	343	Feedback	Open	2023-05-14T00:00:00.000	2	0 hours
2838	838	Other	In Progress	2023-10-17T00:00:00.000	2	0 hours
2840	1495	Feedback	Open	2023-06-06T00:00:00.000	2	0 hours
2843	1092	Other	In Progress	2023-11-18T00:00:00.000	3	0 hours
2845	567	Bug	Open	2023-11-28T00:00:00.000	3	0 hours
2846	1307	Installation Problem	-	2023-01-22T00:00:00.000	6	5.78 hours
2847	64	Feedback	Open	2023-07-24T00:00:00.000	1	0 hours
2849	56	Feedback	Open	2023-03-31T00:00:00.000	1	0 hours
2850	249	Feedback	Open	2023-07-28T00:00:00.000	1	0 hours
2852	1228	Bug	In Progress	2023-06-19T00:00:00.000	4	0 hours
2853	396	Billing enquiry	Open	2023-10-23T00:00:00.000	3	0 hours
2855	1574	Installation Problem	Resolved	2023-03-19T00:00:00.000	7	2.17 hours
2856	222	Billing enquiry	Open	2023-08-27T00:00:00.000	3	0 hours
2857	662	Bug	In Progress	2023-08-01T00:00:00.000	2	0 hours
2858	573	Feedback	Open	2023-04-14T00:00:00.000	2	0 hours
2859	659	Feedback	Open	2023-10-16T00:00:00.000	1	0 hours
2861	1863	Installation Problem	-	2023-11-28T00:00:00.000	5	3.88 hours
2864	1228	Billing enquiry	Open	2023-05-29T00:00:00.000	3	0 hours
2865	1212	Bug	Resolved	2023-08-22T00:00:00.000	5	4.76 hours
2866	158	Feedback	Open	2023-01-21T00:00:00.000	2	0 hours
2867	1469	Billing enquiry	In Progress	2023-01-04T00:00:00.000	3	0 hours
2868	1924	Other	In Progress	2023-07-10T00:00:00.000	3	0 hours
2870	808	Billing enquiry	Open	2023-02-18T00:00:00.000	2	0 hours
2871	951	Bug	Open	2023-10-22T00:00:00.000	2	0 hours
2872	391	Billing enquiry	Open	2023-08-06T00:00:00.000	3	0 hours
2874	1459	Billing enquiry	Open	2023-09-12T00:00:00.000	3	0 hours
2875	528	Feedback	In Progress	2023-10-17T00:00:00.000	2	0 hours
2876	1792	Installation Problem	In Progress	2023-10-31T00:00:00.000	6	0 hours
2877	39	Feedback	Open	2023-03-09T00:00:00.000	1	0 hours
2880	1313	Bug	Open	2023-10-31T00:00:00.000	3	0 hours
2881	1482	Bug	Resolved	2023-09-19T00:00:00.000	1	0.56 hours
2882	1679	Bug	In Progress	2023-09-07T00:00:00.000	3	0 hours
2883	1300	Feedback	Open	2023-08-13T00:00:00.000	1	0 hours
2884	501	Feedback	In Progress	2023-06-09T00:00:00.000	1	0 hours
2887	765	Installation Problem	In Progress	2023-05-19T00:00:00.000	5	0 hours
2891	1803	Other	-	2023-11-25T00:00:00.000	2	2.12 hours
2892	233	Billing enquiry	Open	2023-11-11T00:00:00.000	3	0 hours
2895	1118	Billing enquiry	In Progress	2023-03-08T00:00:00.000	3	0 hours
2897	1369	Bug	In Progress	2023-01-19T00:00:00.000	1	0 hours
2898	22	Feedback	Open	2023-10-19T00:00:00.000	2	0 hours
2899	1781	Installation Problem	Resolved	2023-02-12T00:00:00.000	5	1.01 hours
2900	1509	Other	In Progress	2023-01-05T00:00:00.000	2	0 hours
2902	389	Feedback	Open	2023-03-02T00:00:00.000	2	0 hours
2903	169	Feedback	Open	2023-09-20T00:00:00.000	2	0 hours
2904	1452	Other	-	2023-06-09T00:00:00.000	2	4.17 hours
2905	422	Feedback	Open	2023-01-02T00:00:00.000	1	0 hours
2906	1754	Installation Problem	In Progress	2023-01-09T00:00:00.000	5	0 hours
2909	1215	Installation Problem	Open	2023-05-21T00:00:00.000	6	0 hours
2910	1815	Billing enquiry	In Progress	2023-11-16T00:00:00.000	3	0 hours
2912	1353	Installation Problem	In Progress	2023-11-18T00:00:00.000	5	0 hours
2914	926	Installation Problem	In Progress	2023-08-05T00:00:00.000	6	0 hours
2915	1282	Billing enquiry	Open	2023-08-10T00:00:00.000	2	0 hours
2916	1315	Bug	In Progress	2023-09-15T00:00:00.000	3	0 hours
2919	1179	Bug	In Progress	2023-02-18T00:00:00.000	3	0 hours
2920	832	Feedback	Open	2023-07-16T00:00:00.000	2	0 hours
2921	1	Feedback	Open	2023-06-05T00:00:00.000	1	0 hours
2922	469	Feedback	Open	2023-02-14T00:00:00.000	1	0 hours
2923	1227	Installation Problem	In Progress	2023-04-27T00:00:00.000	5	0 hours
2924	794	Feedback	In Progress	2023-05-24T00:00:00.000	1	0 hours
2925	91	Billing enquiry	Open	2023-01-18T00:00:00.000	3	0 hours
2926	1426	Other	In Progress	2023-09-12T00:00:00.000	2	0 hours
2927	239	Feedback	Open	2023-03-08T00:00:00.000	1	0 hours
2930	1097	Installation Problem	In Progress	2023-04-06T00:00:00.000	5	0 hours
2932	655	Billing enquiry	In Progress	2023-03-21T00:00:00.000	2	0 hours
2933	1771	Installation Problem	Open	2023-08-13T00:00:00.000	7	0 hours
2935	1343	Billing enquiry	Open	2023-07-12T00:00:00.000	3	0 hours
2936	449	Feedback	Open	2023-06-08T00:00:00.000	1	0 hours
2937	707	Billing enquiry	Open	2023-04-30T00:00:00.000	2	0 hours
2938	905	Feedback	Open	2023-03-05T00:00:00.000	1	0 hours
2939	205	Feedback	Open	2023-09-08T00:00:00.000	1	0 hours
2942	1071	Billing enquiry	In Progress	2023-11-18T00:00:00.000	3	0 hours
2943	1645	Billing enquiry	Open	2023-05-11T00:00:00.000	4	0 hours
2944	499	Bug	Open	2023-11-28T00:00:00.000	2	0 hours
2945	43	Feedback	Open	2023-10-25T00:00:00.000	2	0 hours
2948	1274	Feedback	In Progress	2023-11-18T00:00:00.000	1	0 hours
2951	719	Billing enquiry	Open	2023-03-31T00:00:00.000	3	0 hours
2953	136	Feedback	Open	2023-08-31T00:00:00.000	1	0 hours
2954	1494	Billing enquiry	In Progress	2023-01-28T00:00:00.000	3	0 hours
2958	1568	Other	-	2023-11-25T00:00:00.000	3	5.21 hours
2962	1934	Other	In Progress	2023-11-15T00:00:00.000	2	0 hours
2964	1116	Bug	Open	2023-01-01T00:00:00.000	2	0 hours
2965	1687	Other	In Progress	2023-03-30T00:00:00.000	2	0 hours
2966	321	Feedback	Open	2023-11-07T00:00:00.000	2	0 hours
2967	789	Feedback	Open	2023-11-25T00:00:00.000	2	0 hours
2969	1668	Installation Problem	-	2023-10-05T00:00:00.000	6	2.42 hours
2971	404	Feedback	Open	2023-07-20T00:00:00.000	2	0 hours
2972	1853	Bug	In Progress	2023-09-18T00:00:00.000	1	0 hours
2974	720	Feedback	Open	2023-05-26T00:00:00.000	2	0 hours
2975	1363	Billing enquiry	In Progress	2023-10-25T00:00:00.000	3	0 hours
2976	629	Bug	Open	2023-06-23T00:00:00.000	1	0 hours
2977	1937	Installation Problem	Resolved	2023-08-06T00:00:00.000	8	2.88 hours
2978	1954	Other	-	2023-03-07T00:00:00.000	3	3.8 hours
2980	838	Feedback	Open	2023-01-17T00:00:00.000	1	0 hours
2982	404	Billing enquiry	Open	2023-02-14T00:00:00.000	4	0 hours
2983	1048	Billing enquiry	Resolved	2023-01-18T00:00:00.000	4	1.34 hours
2984	1407	Billing enquiry	In Progress	2023-01-27T00:00:00.000	3	0 hours
2985	987	Feedback	Open	2023-11-12T00:00:00.000	1	0 hours
2988	279	Feedback	Open	2023-01-08T00:00:00.000	2	0 hours
2989	1539	Installation Problem	Resolved	2023-10-27T00:00:00.000	6	2.94 hours
2992	1000	Billing enquiry	In Progress	2023-09-08T00:00:00.000	3	0 hours
2993	1034	Billing enquiry	Open	2023-09-05T00:00:00.000	4	0 hours
2994	1459	Installation Problem	Open	2023-10-28T00:00:00.000	5	0 hours
2995	1091	Billing enquiry	-	2023-10-01T00:00:00.000	3	3.93 hours
2996	1024	Bug	In Progress	2023-07-31T00:00:00.000	1	0 hours
2997	1105	Installation Problem	In Progress	2023-02-06T00:00:00.000	5	0 hours
2998	1608	Bug	In Progress	2023-06-10T00:00:00.000	3	0 hours
3000	1087	Installation Problem	Open	2023-02-15T00:00:00.000	8	0 hours

Task 1

Before you can start any analysis, you need to confirm that the data is accurate and reflects what you expect to see.

It is known that there are some issues with the support table, and the data team have provided the following data description.

Write a query to return data matching this description. You must match all column names and description criteria.

Column Name	Criteria
id	Discrete. The unique identifier of the support ticket. Missing values are not possible due to the database structure.
customer_id	Discrete. The unique identifier of the customer. Missing values should be replaced with 0.
category	Nominal. The gategory of the support request, can be one of Feedback, Billing Enquiry, Bug, Installation Problem, Other. Missing values should be replaced with Other.
status	Nominal. The current status of the support ticket, one of Open, In Progress or Resolved. Missing values should be replaced with ‘Resolved’.
creation_date	Discrete. The date the ticket was created. Can be any date in 2023. Missing values should be replaced with 2023-01-01.
response_time	Discrete. The number of days taken to respond to the support ticket. Missing values should be replaced with 0.
resolution_time	Continuos. The number of hours taken to resolve the support ticket, rounded to 2 decimal places. Missing values should be replaced with 0.

Solution For Task 1

SELECT id, customer_id,
CASE WHEN category = 'Billing enquiry' THEN 'Billing Enquiry' ELSE category END AS category, 
CASE WHEN status = '-' THEN 'Resolved' ELSE status END AS status,
creation_date,
response_time, 
CAST(REPLACE(resolution_time, 'hours', '') AS numeric) AS resolution_time

FROM support

id	customer_id	category	status	creation_date	response_time	resolution_time
1	1062	Installation Problem	In Progress	2023-01-26T00:00:00.000	6	0
2	892	Billing Enquiry	Open	2023-06-18T00:00:00.000	3	0
3	433	Feedback	Open	2023-08-17T00:00:00.000	1	0
6	764	Billing Enquiry	Open	2023-01-16T00:00:00.000	3	0
7	1144	Billing Enquiry	Open	2023-06-01T00:00:00.000	2	0
8	288	Feedback	Open	2023-01-22T00:00:00.000	2	0
9	1495	Bug	In Progress	2023-02-05T00:00:00.000	1	0
10	1090	Bug	In Progress	2023-05-09T00:00:00.000	3	0
11	1397	Feedback	In Progress	2023-09-17T00:00:00.000	2	0
12	54	Feedback	Open	2023-09-13T00:00:00.000	2	0
14	1207	Bug	Resolved	2023-09-04T00:00:00.000	2	2.41
15	1256	Bug	In Progress	2023-11-20T00:00:00.000	3	0
16	146	Feedback	Open	2023-09-08T00:00:00.000	1	0
17	455	Installation Problem	In Progress	2023-11-07T00:00:00.000	7	0
19	950	Bug	In Progress	2023-11-21T00:00:00.000	2	0
21	215	Feedback	Open	2023-05-22T00:00:00.000	2	0
23	1379	Feedback	Open	2023-07-12T00:00:00.000	1	0
24	1177	Bug	Open	2023-03-14T00:00:00.000	3	0
28	1217	Feedback	Open	2023-08-16T00:00:00.000	2	0
29	33	Feedback	Open	2023-10-30T00:00:00.000	2	0
30	940	Installation Problem	In Progress	2023-09-21T00:00:00.000	5	0
31	1932	Other	Resolved	2023-09-23T00:00:00.000	2	3.53
34	1744	Installation Problem	In Progress	2023-11-20T00:00:00.000	8	0
36	569	Billing Enquiry	Open	2023-05-15T00:00:00.000	3	0
37	621	Installation Problem	In Progress	2023-04-03T00:00:00.000	7	0
38	539	Feedback	Open	2023-03-04T00:00:00.000	1	0
41	1189	Bug	Resolved	2023-01-20T00:00:00.000	7	3.91
43	1852	Other	Resolved	2023-11-12T00:00:00.000	1	5.11
45	1120	Billing Enquiry	Open	2023-02-27T00:00:00.000	3	0
46	47	Feedback	Open	2023-02-06T00:00:00.000	1	0
47	1831	Installation Problem	In Progress	2023-03-31T00:00:00.000	7	0
49	1198	Installation Problem	In Progress	2023-05-25T00:00:00.000	6	0
51	864	Billing Enquiry	Open	2023-04-13T00:00:00.000	3	0
53	1703	Installation Problem	Open	2023-08-24T00:00:00.000	6	0
54	1480	Feedback	Open	2023-09-20T00:00:00.000	1	0
55	722	Bug	Open	2023-01-17T00:00:00.000	4	0
56	332	Feedback	Open	2023-10-13T00:00:00.000	1	0
57	1449	Installation Problem	In Progress	2023-05-28T00:00:00.000	6	0
58	665	Billing Enquiry	Open	2023-04-15T00:00:00.000	3	0
61	680	Bug	Open	2023-04-19T00:00:00.000	2	0
62	358	Billing Enquiry	Open	2023-08-14T00:00:00.000	6	0
63	15	Feedback	Open	2023-05-02T00:00:00.000	1	0
64	1922	Other	Resolved	2023-04-13T00:00:00.000	3	3.79
66	1764	Billing Enquiry	Open	2023-07-07T00:00:00.000	4	0
67	654	Bug	Open	2023-04-25T00:00:00.000	7	0
68	412	Feedback	Open	2023-01-24T00:00:00.000	2	0
69	697	Billing Enquiry	In Progress	2023-10-22T00:00:00.000	3	0
71	1288	Installation Problem	Resolved	2023-01-11T00:00:00.000	5	5.22
72	407	Feedback	Open	2023-11-11T00:00:00.000	1	0
73	235	Feedback	Open	2023-10-20T00:00:00.000	1	0
74	273	Bug	In Progress	2023-09-25T00:00:00.000	2	0
75	1831	Other	Resolved	2023-05-06T00:00:00.000	4	4
79	278	Feedback	Open	2023-07-24T00:00:00.000	2	0
82	527	Feedback	Open	2023-08-28T00:00:00.000	1	0
83	959	Bug	Resolved	2023-06-20T00:00:00.000	2	4.76
85	493	Installation Problem	In Progress	2023-09-30T00:00:00.000	5	0
87	1548	Bug	Resolved	2023-01-12T00:00:00.000	2	4.84
89	633	Billing Enquiry	Open	2023-10-30T00:00:00.000	3	0
90	490	Billing Enquiry	In Progress	2023-04-15T00:00:00.000	4	0
91	766	Installation Problem	Open	2023-07-27T00:00:00.000	7	0
92	1754	Installation Problem	In Progress	2023-04-18T00:00:00.000	7	0
93	1355	Other	In Progress	2023-02-12T00:00:00.000	3	0
94	1800	Other	Resolved	2023-09-20T00:00:00.000	2	0.5
95	1824	Bug	Resolved	2023-05-07T00:00:00.000	3	1.58
96	849	Billing Enquiry	In Progress	2023-10-23T00:00:00.000	3	0
100	162	Feedback	In Progress	2023-05-31T00:00:00.000	2	0
101	1796	Other	In Progress	2023-11-05T00:00:00.000	2	0
103	756	Feedback	Open	2023-02-08T00:00:00.000	2	0
105	723	Other	In Progress	2023-04-01T00:00:00.000	2	0
106	1102	Bug	In Progress	2023-07-23T00:00:00.000	1	0
107	1091	Feedback	In Progress	2023-01-30T00:00:00.000	1	0
110	625	Bug	In Progress	2023-11-27T00:00:00.000	1	0
111	1743	Other	Resolved	2023-04-28T00:00:00.000	2	2.13
112	301	Billing Enquiry	Open	2023-09-14T00:00:00.000	3	0
116	931	Installation Problem	In Progress	2023-07-13T00:00:00.000	9	0
118	699	Billing Enquiry	Resolved	2023-02-18T00:00:00.000	4	0.65
119	272	Feedback	In Progress	2023-05-14T00:00:00.000	2	0
120	1810	Other	Resolved	2023-07-26T00:00:00.000	2	3.93
121	275	Billing Enquiry	In Progress	2023-05-16T00:00:00.000	4	0
122	221	Feedback	Open	2023-01-02T00:00:00.000	1	0
123	349	Feedback	Open	2023-04-14T00:00:00.000	2	0
128	1155	Other	In Progress	2023-03-29T00:00:00.000	3	0
129	1825	Bug	In Progress	2023-10-02T00:00:00.000	2	0
134	1923	Other	In Progress	2023-01-01T00:00:00.000	2	0
136	750	Feedback	Open	2023-06-30T00:00:00.000	2	0
139	645	Billing Enquiry	Open	2023-09-24T00:00:00.000	3	0
141	939	Billing Enquiry	Open	2023-10-14T00:00:00.000	3	0
142	1143	Installation Problem	In Progress	2023-03-06T00:00:00.000	5	0
143	45	Feedback	Open	2023-11-28T00:00:00.000	1	0
146	742	Bug	Open	2023-08-14T00:00:00.000	2	0
148	1409	Installation Problem	Resolved	2023-03-30T00:00:00.000	6	5.64
149	518	Feedback	Open	2023-05-31T00:00:00.000	1	0
150	1405	Other	Resolved	2023-04-30T00:00:00.000	2	5.02
152	1795	Installation Problem	In Progress	2023-08-14T00:00:00.000	7	0
154	507	Billing Enquiry	Open	2023-01-31T00:00:00.000	3	0
156	742	Installation Problem	Open	2023-05-11T00:00:00.000	6	0
158	18	Feedback	Open	2023-05-10T00:00:00.000	2	0
159	858	Bug	Open	2023-07-20T00:00:00.000	4	0
160	79	Feedback	Open	2023-11-08T00:00:00.000	2	0
161	43	Feedback	Open	2023-05-11T00:00:00.000	1	0
163	1384	Installation Problem	Open	2023-01-04T00:00:00.000	6	0
164	869	Billing Enquiry	Open	2023-03-04T00:00:00.000	3	0
165	1879	Installation Problem	Resolved	2023-05-20T00:00:00.000	5	4.41
166	1722	Installation Problem	In Progress	2023-11-26T00:00:00.000	6	0
167	696	Installation Problem	Open	2023-05-10T00:00:00.000	6	0
169	1525	Installation Problem	In Progress	2023-06-24T00:00:00.000	6	0
170	923	Feedback	Open	2023-10-13T00:00:00.000	2	0
172	1957	Installation Problem	Resolved	2023-11-10T00:00:00.000	5	1.33
174	774	Billing Enquiry	In Progress	2023-01-16T00:00:00.000	3	0
176	1962	Other	Resolved	2023-08-30T00:00:00.000	1	1.75
177	1703	Bug	Resolved	2023-04-29T00:00:00.000	2	0.98
178	508	Other	In Progress	2023-08-04T00:00:00.000	2	0
179	200	Feedback	Open	2023-11-10T00:00:00.000	1	0
180	639	Feedback	Open	2023-01-24T00:00:00.000	1	0
181	1986	Installation Problem	Resolved	2023-04-07T00:00:00.000	7	0.64
182	1137	Billing Enquiry	In Progress	2023-03-11T00:00:00.000	3	0
183	467	Feedback	Open	2023-01-12T00:00:00.000	1	0
184	1620	Other	In Progress	2023-01-19T00:00:00.000	2	0
185	103	Feedback	Open	2023-11-04T00:00:00.000	2	0
186	1087	Billing Enquiry	In Progress	2023-11-09T00:00:00.000	4	0
188	493	Billing Enquiry	In Progress	2023-05-20T00:00:00.000	3	0
189	1205	Bug	Open	2023-02-07T00:00:00.000	2	0
192	1668	Bug	Resolved	2023-09-23T00:00:00.000	3	2.88
193	686	Feedback	Open	2023-05-09T00:00:00.000	1	0
194	1832	Other	Resolved	2023-09-21T00:00:00.000	2	2.44
195	82	Billing Enquiry	Open	2023-03-16T00:00:00.000	3	0
198	64	Feedback	Open	2023-06-11T00:00:00.000	2	0
200	1418	Installation Problem	In Progress	2023-10-12T00:00:00.000	6	0
201	624	Billing Enquiry	Open	2023-01-06T00:00:00.000	3	0
203	235	Feedback	Open	2023-04-01T00:00:00.000	1	0
204	29	Feedback	Open	2023-09-08T00:00:00.000	2	0
206	408	Feedback	Open	2023-03-22T00:00:00.000	1	0
209	1128	Installation Problem	Open	2023-05-21T00:00:00.000	6	0
210	1840	Installation Problem	In Progress	2023-10-11T00:00:00.000	7	0
212	1914	Other	Resolved	2023-08-27T00:00:00.000	2	3.12
213	31	Feedback	Open	2023-06-26T00:00:00.000	1	0
215	1191	Billing Enquiry	In Progress	2023-10-04T00:00:00.000	5	0
216	798	Feedback	Open	2023-06-30T00:00:00.000	1	0
218	27	Feedback	Open	2023-08-20T00:00:00.000	2	0
219	88	Feedback	Open	2023-04-17T00:00:00.000	1	0
220	1644	Bug	In Progress	2023-09-10T00:00:00.000	1	0
221	1728	Installation Problem	In Progress	2023-08-18T00:00:00.000	5	0
222	736	Feedback	Open	2023-07-31T00:00:00.000	1	0
223	897	Billing Enquiry	In Progress	2023-07-01T00:00:00.000	4	0
224	1722	Installation Problem	In Progress	2023-03-22T00:00:00.000	5	0
225	767	Bug	Open	2023-08-24T00:00:00.000	9	0
226	84	Feedback	Open	2023-05-07T00:00:00.000	1	0
228	896	Bug	Open	2023-08-02T00:00:00.000	1	0
229	324	Billing Enquiry	Open	2023-06-27T00:00:00.000	3	0
232	794	Billing Enquiry	Open	2023-03-07T00:00:00.000	3	0
235	782	Bug	In Progress	2023-01-11T00:00:00.000	2	0
236	44	Feedback	Open	2023-10-20T00:00:00.000	1	0
238	1823	Other	Resolved	2023-03-27T00:00:00.000	2	5.56
239	776	Bug	In Progress	2023-04-12T00:00:00.000	2	0
240	346	Feedback	Open	2023-11-13T00:00:00.000	1	0
241	747	Bug	In Progress	2023-04-18T00:00:00.000	2	0
242	1863	Other	Resolved	2023-09-26T00:00:00.000	2	2.35
243	1551	Other	Resolved	2023-11-12T00:00:00.000	2	2.66
245	1021	Bug	In Progress	2023-10-20T00:00:00.000	2	0
247	125	Feedback	Open	2023-02-11T00:00:00.000	1	0
250	931	Billing Enquiry	Open	2023-01-06T00:00:00.000	2	0
252	1264	Bug	Open	2023-07-29T00:00:00.000	2	0
254	853	Feedback	Open	2023-03-16T00:00:00.000	2	0
255	1560	Bug	Open	2023-05-28T00:00:00.000	3	0
256	610	Feedback	In Progress	2023-07-08T00:00:00.000	1	0
258	1500	Other	Resolved	2023-01-30T00:00:00.000	1	2.96
259	186	Feedback	Open	2023-09-28T00:00:00.000	2	0
260	1021	Feedback	In Progress	2023-03-11T00:00:00.000	1	0
261	21	Feedback	Open	2023-10-07T00:00:00.000	1	0
263	1452	Billing Enquiry	In Progress	2023-08-10T00:00:00.000	3	0
264	894	Bug	In Progress	2023-06-17T00:00:00.000	5	0
265	488	Billing Enquiry	Open	2023-02-09T00:00:00.000	4	0
266	989	Installation Problem	Open	2023-11-15T00:00:00.000	6	0
267	853	Installation Problem	In Progress	2023-07-30T00:00:00.000	6	0
268	1907	Installation Problem	In Progress	2023-06-28T00:00:00.000	6	0
269	513	Installation Problem	Resolved	2023-06-30T00:00:00.000	5	1.79
271	1347	Installation Problem	Open	2023-10-01T00:00:00.000	9	0
272	1836	Bug	Open	2023-04-13T00:00:00.000	1	0
274	1898	Installation Problem	In Progress	2023-07-02T00:00:00.000	5	0
278	481	Feedback	Open	2023-06-01T00:00:00.000	1	0
279	34	Feedback	Open	2023-04-07T00:00:00.000	2	0
280	1011	Bug	Open	2023-07-27T00:00:00.000	2	0
282	1307	Other	Resolved	2023-09-17T00:00:00.000	2	5.38
283	327	Bug	Open	2023-10-29T00:00:00.000	4	0
284	259	Feedback	In Progress	2023-02-20T00:00:00.000	2	0
285	516	Bug	Open	2023-08-17T00:00:00.000	1	0
286	162	Feedback	Open	2023-05-21T00:00:00.000	1	0
287	1010	Installation Problem	In Progress	2023-05-16T00:00:00.000	6	0
288	917	Feedback	Open	2023-04-30T00:00:00.000	1	0
289	1377	Bug	In Progress	2023-02-14T00:00:00.000	1	0
290	705	Bug	In Progress	2023-09-23T00:00:00.000	2	0
292	436	Feedback	In Progress	2023-05-12T00:00:00.000	1	0
293	990	Bug	Open	2023-10-21T00:00:00.000	2	0
297	703	Billing Enquiry	Open	2023-05-25T00:00:00.000	3	0
299	145	Billing Enquiry	Open	2023-09-22T00:00:00.000	4	0
300	908	Billing Enquiry	Open	2023-07-15T00:00:00.000	3	0
301	1450	Installation Problem	In Progress	2023-10-13T00:00:00.000	6	0
304	1767	Installation Problem	Resolved	2023-08-12T00:00:00.000	5	3.26
305	580	Feedback	Open	2023-03-28T00:00:00.000	2	0
306	1882	Installation Problem	Resolved	2023-10-11T00:00:00.000	6	3.3
308	453	Feedback	Open	2023-07-10T00:00:00.000	1	0
309	1772	Installation Problem	Resolved	2023-08-15T00:00:00.000	5	3.14
312	838	Billing Enquiry	Open	2023-07-27T00:00:00.000	4	0
313	831	Feedback	Resolved	2023-04-13T00:00:00.000	2	0.7
314	1157	Bug	In Progress	2023-04-01T00:00:00.000	1	0
317	1342	Billing Enquiry	Open	2023-04-09T00:00:00.000	3	0
319	117	Feedback	Open	2023-03-29T00:00:00.000	1	0
320	1511	Other	Open	2023-06-11T00:00:00.000	2	0
321	1766	Installation Problem	Open	2023-06-12T00:00:00.000	10	0
322	1537	Other	In Progress	2023-03-20T00:00:00.000	2	0
323	1696	Feedback	In Progress	2023-06-16T00:00:00.000	2	0
324	880	Billing Enquiry	Open	2023-04-07T00:00:00.000	4	0
325	879	Bug	Open	2023-01-25T00:00:00.000	3	0
326	1751	Bug	In Progress	2023-04-22T00:00:00.000	2	0
328	120	Feedback	Open	2023-06-12T00:00:00.000	1	0
330	745	Bug	In Progress	2023-05-24T00:00:00.000	1	0
331	694	Feedback	Open	2023-07-07T00:00:00.000	2	0
332	79	Billing Enquiry	Open	2023-07-31T00:00:00.000	3	0
335	1129	Installation Problem	Resolved	2023-03-13T00:00:00.000	8	4.93
338	1368	Bug	Open	2023-10-14T00:00:00.000	3	0
339	1257	Installation Problem	In Progress	2023-01-16T00:00:00.000	5	0
340	1585	Feedback	In Progress	2023-02-25T00:00:00.000	2	0
341	494	Feedback	Open	2023-05-21T00:00:00.000	1	0
343	1458	Billing Enquiry	Open	2023-06-19T00:00:00.000	3	0
344	617	Bug	Open	2023-11-23T00:00:00.000	3	0
345	1374	Bug	Open	2023-02-15T00:00:00.000	13	0
346	1220	Other	In Progress	2023-08-24T00:00:00.000	2	0
347	1332	Billing Enquiry	Resolved	2023-08-09T00:00:00.000	3	1.3
349	295	Bug	In Progress	2023-08-14T00:00:00.000	1	0
350	1374	Bug	In Progress	2023-11-24T00:00:00.000	1	0
351	274	Feedback	Open	2023-05-10T00:00:00.000	2	0
352	1582	Installation Problem	In Progress	2023-08-21T00:00:00.000	10	0
353	447	Feedback	In Progress	2023-09-14T00:00:00.000	1	0
356	902	Bug	Open	2023-08-30T00:00:00.000	2	0
357	1587	Installation Problem	Resolved	2023-08-11T00:00:00.000	8	2.76
358	800	Feedback	Open	2023-06-25T00:00:00.000	2	0
359	1139	Bug	Open	2023-07-12T00:00:00.000	2	0
360	108	Feedback	Open	2023-09-19T00:00:00.000	2	0
361	664	Billing Enquiry	Open	2023-08-10T00:00:00.000	4	0
363	1676	Installation Problem	In Progress	2023-07-04T00:00:00.000	6	0
364	1358	Bug	In Progress	2023-10-13T00:00:00.000	5	0
366	635	Billing Enquiry	Open	2023-08-02T00:00:00.000	3	0
368	1569	Installation Problem	Resolved	2023-04-06T00:00:00.000	6	4.7
369	168	Feedback	Open	2023-09-03T00:00:00.000	2	0
372	36	Feedback	Open	2023-04-01T00:00:00.000	2	0
376	1744	Bug	In Progress	2023-01-11T00:00:00.000	3	0
378	1836	Other	Resolved	2023-01-23T00:00:00.000	2	3.35
379	1146	Feedback	In Progress	2023-03-31T00:00:00.000	2	0
381	654	Billing Enquiry	Open	2023-01-08T00:00:00.000	3	0
383	1167	Billing Enquiry	Open	2023-02-22T00:00:00.000	3	0
384	1926	Installation Problem	In Progress	2023-11-26T00:00:00.000	5	0
385	1722	Other	In Progress	2023-01-05T00:00:00.000	2	0
386	1582	Other	Resolved	2023-09-14T00:00:00.000	3	4.07
388	1950	Installation Problem	In Progress	2023-07-05T00:00:00.000	9	0
389	821	Installation Problem	Open	2023-07-17T00:00:00.000	5	0
390	698	Installation Problem	In Progress	2023-08-17T00:00:00.000	6	0
393	640	Feedback	In Progress	2023-07-03T00:00:00.000	2	0
394	1950	Installation Problem	Resolved	2023-04-18T00:00:00.000	5	4.85
395	76	Feedback	Open	2023-02-10T00:00:00.000	2	0
398	1887	Installation Problem	In Progress	2023-10-15T00:00:00.000	7	0
400	1726	Other	Resolved	2023-05-14T00:00:00.000	3	1.72
403	1872	Other	Open	2023-01-18T00:00:00.000	2	0
404	1458	Billing Enquiry	Open	2023-07-14T00:00:00.000	3	0
405	1092	Other	Open	2023-11-02T00:00:00.000	2	0
408	222	Feedback	Open	2023-09-06T00:00:00.000	2	0
411	269	Billing Enquiry	Open	2023-06-17T00:00:00.000	3	0
412	1477	Billing Enquiry	Open	2023-09-26T00:00:00.000	4	0
413	286	Feedback	Open	2023-02-06T00:00:00.000	2	0
414	1213	Installation Problem	Resolved	2023-08-28T00:00:00.000	5	3.56
416	851	Billing Enquiry	In Progress	2023-02-19T00:00:00.000	3	0
418	108	Feedback	Open	2023-01-25T00:00:00.000	2	0
419	1773	Billing Enquiry	In Progress	2023-10-01T00:00:00.000	4	0
420	1948	Installation Problem	Resolved	2023-11-25T00:00:00.000	7	2.35
421	1092	Feedback	Open	2023-09-21T00:00:00.000	1	0
425	1574	Other	In Progress	2023-05-06T00:00:00.000	2	0
426	834	Bug	Open	2023-05-05T00:00:00.000	2	0
427	1658	Billing Enquiry	In Progress	2023-01-17T00:00:00.000	3	0
428	341	Feedback	Open	2023-02-10T00:00:00.000	1	0
429	1035	Bug	Open	2023-11-03T00:00:00.000	4	0
430	325	Feedback	Open	2023-01-02T00:00:00.000	2	0
431	875	Bug	Open	2023-02-12T00:00:00.000	2	0
432	59	Feedback	Open	2023-11-04T00:00:00.000	1	0
434	1221	Billing Enquiry	Open	2023-02-27T00:00:00.000	3	0
435	1555	Bug	Resolved	2023-09-25T00:00:00.000	2	1.75
436	967	Bug	In Progress	2023-03-17T00:00:00.000	3	0
437	922	Feedback	Open	2023-06-25T00:00:00.000	1	0
438	641	Billing Enquiry	Resolved	2023-05-28T00:00:00.000	3	0.14
439	344	Feedback	Open	2023-03-30T00:00:00.000	2	0
442	1967	Other	Resolved	2023-06-08T00:00:00.000	2	5.89
443	18	Feedback	Open	2023-08-08T00:00:00.000	1	0
446	1487	Installation Problem	In Progress	2023-03-29T00:00:00.000	5	0
447	1149	Billing Enquiry	In Progress	2023-02-08T00:00:00.000	3	0
448	904	Feedback	Open	2023-02-25T00:00:00.000	2	0
449	116	Billing Enquiry	Open	2023-02-21T00:00:00.000	3	0
450	1886	Billing Enquiry	In Progress	2023-02-08T00:00:00.000	3	0
451	292	Billing Enquiry	Open	2023-02-09T00:00:00.000	4	0
453	1310	Billing Enquiry	In Progress	2023-08-16T00:00:00.000	3	0
454	319	Bug	Open	2023-10-13T00:00:00.000	2	0
455	659	Billing Enquiry	Resolved	2023-01-12T00:00:00.000	3	3.61
456	654	Billing Enquiry	Open	2023-09-23T00:00:00.000	3	0
457	1014	Billing Enquiry	Open	2023-06-26T00:00:00.000	3	0
459	710	Feedback	Open	2023-10-16T00:00:00.000	1	0
460	557	Bug	Resolved	2023-07-22T00:00:00.000	4	4.59
462	1030	Feedback	Open	2023-07-05T00:00:00.000	2	0
463	109	Billing Enquiry	Open	2023-09-26T00:00:00.000	3	0
464	825	Installation Problem	In Progress	2023-07-23T00:00:00.000	6	0
465	1639	Installation Problem	In Progress	2023-01-03T00:00:00.000	17	0
467	1639	Installation Problem	Open	2023-11-10T00:00:00.000	7	0
469	588	Feedback	Open	2023-08-14T00:00:00.000	1	0
470	446	Feedback	Open	2023-08-01T00:00:00.000	1	0
473	1178	Installation Problem	Resolved	2023-02-28T00:00:00.000	7	3.55
474	1298	Feedback	Open	2023-08-20T00:00:00.000	2	0
478	1154	Billing Enquiry	Open	2023-07-21T00:00:00.000	3	0
480	1563	Billing Enquiry	In Progress	2023-01-24T00:00:00.000	4	0
481	227	Feedback	Open	2023-10-19T00:00:00.000	1	0
486	317	Feedback	In Progress	2023-10-04T00:00:00.000	2	0
487	1	Feedback	Open	2023-11-14T00:00:00.000	2	0
488	594	Feedback	Open	2023-10-05T00:00:00.000	2	0
490	1663	Other	Resolved	2023-06-26T00:00:00.000	2	1.31
491	1925	Other	In Progress	2023-06-27T00:00:00.000	3	0
493	1520	Bug	In Progress	2023-02-09T00:00:00.000	2	0
494	653	Feedback	In Progress	2023-10-25T00:00:00.000	2	0
495	1506	Installation Problem	Open	2023-11-04T00:00:00.000	5	0
496	263	Billing Enquiry	Open	2023-03-17T00:00:00.000	3	0
499	1062	Billing Enquiry	In Progress	2023-05-11T00:00:00.000	4	0
501	1201	Billing Enquiry	In Progress	2023-03-10T00:00:00.000	3	0
502	1715	Other	In Progress	2023-05-14T00:00:00.000	2	0
503	1696	Other	In Progress	2023-05-28T00:00:00.000	2	0
504	1848	Billing Enquiry	In Progress	2023-06-22T00:00:00.000	3	0
505	1580	Installation Problem	In Progress	2023-05-02T00:00:00.000	6	0
506	949	Bug	Open	2023-03-24T00:00:00.000	2	0
507	568	Feedback	Open	2023-04-17T00:00:00.000	1	0
508	1821	Other	Resolved	2023-01-29T00:00:00.000	1	2.67
510	986	Installation Problem	In Progress	2023-08-02T00:00:00.000	6	0
512	551	Installation Problem	In Progress	2023-01-06T00:00:00.000	7	0
513	436	Feedback	Open	2023-09-14T00:00:00.000	1	0
515	555	Feedback	Open	2023-01-19T00:00:00.000	2	0
516	1898	Other	Resolved	2023-09-06T00:00:00.000	1	2.77
517	278	Feedback	Open	2023-10-25T00:00:00.000	2	0
518	455	Bug	In Progress	2023-08-23T00:00:00.000	1	0
520	315	Feedback	Open	2023-10-14T00:00:00.000	2	0
521	1950	Bug	In Progress	2023-06-30T00:00:00.000	1	0
522	1640	Installation Problem	In Progress	2023-09-10T00:00:00.000	9	0
523	1948	Other	Resolved	2023-10-26T00:00:00.000	2	1.07
527	123	Feedback	Open	2023-09-18T00:00:00.000	1	0
530	1792	Installation Problem	In Progress	2023-09-21T00:00:00.000	6	0
533	1630	Bug	In Progress	2023-04-13T00:00:00.000	1	0
534	551	Billing Enquiry	Resolved	2023-03-24T00:00:00.000	3	2.06
535	598	Billing Enquiry	Open	2023-05-22T00:00:00.000	2	0
537	154	Feedback	In Progress	2023-08-18T00:00:00.000	2	0
540	102	Feedback	Open	2023-08-17T00:00:00.000	1	0
541	144	Feedback	Open	2023-08-14T00:00:00.000	2	0
543	1900	Bug	In Progress	2023-06-19T00:00:00.000	3	0
544	141	Feedback	Open	2023-02-11T00:00:00.000	1	0
546	42	Feedback	Open	2023-06-19T00:00:00.000	2	0
549	1509	Installation Problem	In Progress	2023-11-09T00:00:00.000	7	0
550	613	Feedback	Open	2023-09-12T00:00:00.000	1	0
553	1438	Other	Open	2023-11-26T00:00:00.000	2	0
554	758	Feedback	Resolved	2023-11-26T00:00:00.000	2	2.18
555	1145	Billing Enquiry	Resolved	2023-09-12T00:00:00.000	3	3.14
557	180	Feedback	Open	2023-03-22T00:00:00.000	2	0
560	1184	Billing Enquiry	In Progress	2023-02-14T00:00:00.000	3	0
561	930	Installation Problem	In Progress	2023-07-25T00:00:00.000	6	0
562	1730	Other	Resolved	2023-07-24T00:00:00.000	2	1.82
563	1920	Billing Enquiry	Open	2023-09-21T00:00:00.000	3	0
564	870	Billing Enquiry	Open	2023-05-12T00:00:00.000	2	0
566	1878	Other	In Progress	2023-05-13T00:00:00.000	3	0
567	58	Feedback	Open	2023-11-24T00:00:00.000	2	0
568	1836	Bug	In Progress	2023-03-22T00:00:00.000	2	0
569	1928	Other	Resolved	2023-02-12T00:00:00.000	2	4.15
571	868	Bug	In Progress	2023-06-29T00:00:00.000	4	0
572	14	Feedback	Open	2023-07-21T00:00:00.000	1	0
573	87	Feedback	Open	2023-01-07T00:00:00.000	1	0
574	1077	Bug	In Progress	2023-11-20T00:00:00.000	3	0
575	524	Feedback	Open	2023-04-21T00:00:00.000	2	0
576	212	Billing Enquiry	Open	2023-03-15T00:00:00.000	3	0
577	1295	Billing Enquiry	Open	2023-03-14T00:00:00.000	4	0
578	1081	Other	In Progress	2023-06-25T00:00:00.000	3	0
579	1675	Other	In Progress	2023-04-09T00:00:00.000	3	0
580	463	Bug	Open	2023-08-02T00:00:00.000	1	0
581	1553	Installation Problem	Resolved	2023-03-26T00:00:00.000	6	3.35
582	1862	Billing Enquiry	In Progress	2023-10-25T00:00:00.000	3	0
583	423	Billing Enquiry	Open	2023-08-11T00:00:00.000	5	0
584	164	Billing Enquiry	Open	2023-09-29T00:00:00.000	3	0
586	1507	Billing Enquiry	Resolved	2023-07-16T00:00:00.000	3	3.18
587	276	Billing Enquiry	In Progress	2023-01-16T00:00:00.000	3	0
588	1380	Installation Problem	In Progress	2023-07-28T00:00:00.000	6	0
589	1402	Bug	Open	2023-05-07T00:00:00.000	2	0
590	657	Bug	In Progress	2023-06-26T00:00:00.000	3	0
593	177	Feedback	Open	2023-04-09T00:00:00.000	2	0
594	1880	Installation Problem	Resolved	2023-06-24T00:00:00.000	6	0.75
597	1100	Installation Problem	Open	2023-06-13T00:00:00.000	5	0
600	1811	Installation Problem	In Progress	2023-04-13T00:00:00.000	5	0
601	1658	Bug	Open	2023-06-04T00:00:00.000	6	0
602	1724	Other	Resolved	2023-09-26T00:00:00.000	2	0.41
604	1109	Installation Problem	In Progress	2023-07-14T00:00:00.000	6	0
605	318	Feedback	Open	2023-01-09T00:00:00.000	1	0
607	297	Feedback	Open	2023-08-17T00:00:00.000	2	0
608	320	Feedback	Open	2023-04-11T00:00:00.000	2	0
610	161	Feedback	Open	2023-09-28T00:00:00.000	2	0
611	688	Bug	Open	2023-08-13T00:00:00.000	4	0
613	860	Feedback	Open	2023-03-31T00:00:00.000	1	0
615	920	Installation Problem	In Progress	2023-06-16T00:00:00.000	6	0
617	1020	Billing Enquiry	Open	2023-05-10T00:00:00.000	4	0
619	1650	Other	Resolved	2023-08-11T00:00:00.000	2	4.67
623	1522	Bug	In Progress	2023-04-03T00:00:00.000	5	0
625	1851	Installation Problem	Resolved	2023-11-05T00:00:00.000	6	4.78
626	1246	Installation Problem	In Progress	2023-07-02T00:00:00.000	8	0
627	689	Installation Problem	In Progress	2023-08-24T00:00:00.000	5	0
629	707	Installation Problem	Open	2023-01-18T00:00:00.000	6	0
630	1197	Feedback	In Progress	2023-09-22T00:00:00.000	2	0
633	581	Feedback	Open	2023-05-14T00:00:00.000	2	0
635	1341	Feedback	Open	2023-04-13T00:00:00.000	1	0
637	199	Billing Enquiry	Open	2023-07-22T00:00:00.000	3	0
639	956	Installation Problem	Open	2023-09-19T00:00:00.000	5	0
640	1270	Feedback	In Progress	2023-03-25T00:00:00.000	2	0
641	256	Feedback	Open	2023-10-07T00:00:00.000	1	0
644	1028	Billing Enquiry	In Progress	2023-10-22T00:00:00.000	3	0
645	1376	Feedback	Open	2023-08-23T00:00:00.000	1	0
646	1097	Installation Problem	In Progress	2023-06-30T00:00:00.000	5	0
647	821	Installation Problem	In Progress	2023-05-18T00:00:00.000	6	0
648	272	Feedback	Open	2023-07-21T00:00:00.000	1	0
649	1637	Installation Problem	In Progress	2023-11-05T00:00:00.000	6	0
651	543	Feedback	In Progress	2023-03-22T00:00:00.000	1	0
653	1775	Bug	In Progress	2023-01-12T00:00:00.000	3	0
654	1076	Installation Problem	In Progress	2023-03-06T00:00:00.000	7	0
655	1310	Bug	Open	2023-08-01T00:00:00.000	1	0
656	1796	Installation Problem	Open	2023-01-13T00:00:00.000	5	0
659	731	Billing Enquiry	Open	2023-11-12T00:00:00.000	3	0
660	1142	Feedback	Open	2023-11-17T00:00:00.000	2	0
662	378	Feedback	Open	2023-10-11T00:00:00.000	2	0
663	415	Billing Enquiry	In Progress	2023-04-28T00:00:00.000	3	0
664	218	Feedback	Open	2023-07-11T00:00:00.000	2	0
665	1220	Bug	Open	2023-01-20T00:00:00.000	6	0
667	1119	Billing Enquiry	Open	2023-03-07T00:00:00.000	4	0
668	1693	Billing Enquiry	Open	2023-03-23T00:00:00.000	3	0
672	252	Feedback	Open	2023-03-04T00:00:00.000	1	0
674	1027	Billing Enquiry	Open	2023-09-13T00:00:00.000	3	0
675	1983	Other	Resolved	2023-10-18T00:00:00.000	2	3.58
676	637	Billing Enquiry	Open	2023-02-27T00:00:00.000	3	0
677	187	Billing Enquiry	Open	2023-06-19T00:00:00.000	3	0
681	1512	Bug	In Progress	2023-08-03T00:00:00.000	1	0
682	654	Feedback	In Progress	2023-07-18T00:00:00.000	2	0
684	1149	Installation Problem	Resolved	2023-06-11T00:00:00.000	5	2.9
685	341	Feedback	Open	2023-04-23T00:00:00.000	1	0
686	1950	Installation Problem	In Progress	2023-09-13T00:00:00.000	6	0
688	1614	Installation Problem	In Progress	2023-01-20T00:00:00.000	6	0
689	833	Billing Enquiry	In Progress	2023-11-22T00:00:00.000	5	0
690	554	Installation Problem	Open	2023-06-26T00:00:00.000	8	0
691	1176	Bug	In Progress	2023-09-27T00:00:00.000	1	0
693	66	Bug	In Progress	2023-01-30T00:00:00.000	7	0
696	559	Bug	In Progress	2023-05-17T00:00:00.000	3	0
697	417	Feedback	In Progress	2023-02-11T00:00:00.000	1	0
698	1821	Bug	Resolved	2023-07-31T00:00:00.000	3	1.91
699	759	Feedback	Open	2023-10-04T00:00:00.000	2	0
701	74	Feedback	Open	2023-06-06T00:00:00.000	1	0
702	1112	Feedback	Open	2023-08-08T00:00:00.000	1	0
704	1694	Bug	In Progress	2023-09-30T00:00:00.000	2	0
705	1527	Installation Problem	In Progress	2023-08-03T00:00:00.000	8	0
706	1712	Installation Problem	In Progress	2023-06-11T00:00:00.000	5	0
708	337	Bug	In Progress	2023-08-08T00:00:00.000	1	0
710	1893	Installation Problem	Resolved	2023-10-29T00:00:00.000	8	0.41
711	1339	Installation Problem	In Progress	2023-03-13T00:00:00.000	5	0
712	1532	Other	In Progress	2023-09-11T00:00:00.000	2	0
713	489	Feedback	Open	2023-06-27T00:00:00.000	1	0
714	8	Feedback	Open	2023-07-17T00:00:00.000	2	0
716	1411	Bug	Open	2023-05-20T00:00:00.000	4	0
718	1240	Bug	Open	2023-06-19T00:00:00.000	2	0
720	618	Feedback	Open	2023-03-17T00:00:00.000	2	0
721	32	Feedback	Open	2023-06-29T00:00:00.000	2	0
722	506	Feedback	Open	2023-04-23T00:00:00.000	1	0
723	416	Billing Enquiry	Open	2023-01-16T00:00:00.000	4	0
724	248	Feedback	Open	2023-08-20T00:00:00.000	2	0
725	964	Feedback	Open	2023-09-08T00:00:00.000	1	0
726	1250	Feedback	In Progress	2023-07-16T00:00:00.000	2	0
727	696	Installation Problem	Open	2023-07-30T00:00:00.000	5	0
729	1792	Other	In Progress	2023-09-26T00:00:00.000	2	0
731	988	Billing Enquiry	Open	2023-08-20T00:00:00.000	5	0
733	701	Billing Enquiry	In Progress	2023-08-13T00:00:00.000	3	0
734	680	Billing Enquiry	In Progress	2023-10-27T00:00:00.000	3	0
735	1930	Other	In Progress	2023-03-06T00:00:00.000	2	0
736	1028	Billing Enquiry	Open	2023-04-11T00:00:00.000	3	0
738	1709	Other	In Progress	2023-07-23T00:00:00.000	1	0
739	1181	Feedback	Open	2023-02-16T00:00:00.000	2	0
740	191	Feedback	Open	2023-09-10T00:00:00.000	2	0
741	913	Bug	Open	2023-09-21T00:00:00.000	8	0
742	26	Feedback	Open	2023-04-23T00:00:00.000	2	0
743	879	Billing Enquiry	In Progress	2023-08-03T00:00:00.000	4	0
744	426	Feedback	Open	2023-08-28T00:00:00.000	1	0
745	298	Billing Enquiry	Open	2023-05-10T00:00:00.000	2	0
747	1149	Feedback	In Progress	2023-08-25T00:00:00.000	1	0
748	1401	Other	Resolved	2023-09-20T00:00:00.000	2	3.15
749	159	Feedback	Open	2023-09-15T00:00:00.000	2	0
752	1420	Feedback	Open	2023-06-29T00:00:00.000	2	0
754	1288	Feedback	Open	2023-10-26T00:00:00.000	2	0
755	90	Feedback	Open	2023-07-24T00:00:00.000	1	0
756	1020	Feedback	Open	2023-02-25T00:00:00.000	1	0
757	1197	Installation Problem	In Progress	2023-05-02T00:00:00.000	5	0
760	1428	Installation Problem	In Progress	2023-04-12T00:00:00.000	6	0
761	1851	Billing Enquiry	Open	2023-03-08T00:00:00.000	4	0
762	1563	Billing Enquiry	In Progress	2023-07-20T00:00:00.000	2	0
763	1457	Other	Resolved	2023-04-02T00:00:00.000	3	0.65
764	1203	Billing Enquiry	In Progress	2023-09-25T00:00:00.000	3	0
766	1759	Other	Resolved	2023-09-21T00:00:00.000	2	0.89
767	140	Feedback	In Progress	2023-09-30T00:00:00.000	1	0
770	549	Feedback	Open	2023-09-06T00:00:00.000	1	0
771	44	Feedback	Open	2023-08-14T00:00:00.000	2	0
772	888	Bug	Open	2023-08-07T00:00:00.000	2	0
773	1062	Installation Problem	In Progress	2023-02-08T00:00:00.000	6	0
774	830	Billing Enquiry	In Progress	2023-03-27T00:00:00.000	3	0
776	1794	Other	Resolved	2023-04-06T00:00:00.000	2	0.15
778	486	Feedback	Open	2023-01-03T00:00:00.000	1	0
779	1972	Installation Problem	In Progress	2023-11-30T00:00:00.000	8	0
781	47	Feedback	Open	2023-02-20T00:00:00.000	2	0
782	1727	Installation Problem	In Progress	2023-06-02T00:00:00.000	7	0
783	620	Bug	In Progress	2023-07-03T00:00:00.000	2	0
784	1657	Bug	In Progress	2023-01-25T00:00:00.000	2	0
785	629	Installation Problem	In Progress	2023-06-20T00:00:00.000	6	0
786	177	Billing Enquiry	Open	2023-06-19T00:00:00.000	4	0
787	794	Installation Problem	In Progress	2023-10-27T00:00:00.000	5	0
789	713	Billing Enquiry	In Progress	2023-08-03T00:00:00.000	2	0
790	694	Installation Problem	In Progress	2023-09-06T00:00:00.000	5	0
791	923	Billing Enquiry	Open	2023-02-17T00:00:00.000	3	0
792	771	Bug	Open	2023-08-19T00:00:00.000	2	0
793	60	Feedback	Open	2023-04-19T00:00:00.000	2	0
794	451	Feedback	Open	2023-02-14T00:00:00.000	1	0
797	1622	Installation Problem	In Progress	2023-11-05T00:00:00.000	6	0
798	1335	Feedback	Resolved	2023-08-15T00:00:00.000	1	0.46
799	1682	Other	Resolved	2023-11-29T00:00:00.000	2	4.84
800	1710	Installation Problem	Resolved	2023-10-09T00:00:00.000	5	0.5
803	168	Feedback	Open	2023-03-02T00:00:00.000	2	0
804	1318	Bug	Resolved	2023-08-11T00:00:00.000	1	2.19
805	1548	Installation Problem	In Progress	2023-04-16T00:00:00.000	11	0
806	935	Installation Problem	Open	2023-01-19T00:00:00.000	5	0
808	369	Billing Enquiry	In Progress	2023-05-13T00:00:00.000	4	0
809	1488	Other	Resolved	2023-10-05T00:00:00.000	3	4.4
811	1769	Installation Problem	Resolved	2023-03-10T00:00:00.000	6	3.06
812	923	Installation Problem	In Progress	2023-07-05T00:00:00.000	5	0
814	691	Feedback	In Progress	2023-02-09T00:00:00.000	2	0
815	1456	Installation Problem	In Progress	2023-05-07T00:00:00.000	10	0
816	88	Feedback	Open	2023-02-11T00:00:00.000	2	0
817	902	Billing Enquiry	In Progress	2023-07-19T00:00:00.000	3	0
818	130	Feedback	In Progress	2023-07-18T00:00:00.000	1	0
820	1228	Bug	In Progress	2023-04-30T00:00:00.000	2	0
821	593	Bug	Resolved	2023-11-15T00:00:00.000	2	4.32
822	346	Feedback	Open	2023-01-07T00:00:00.000	1	0
823	1687	Installation Problem	Open	2023-01-07T00:00:00.000	5	0
826	1240	Bug	In Progress	2023-07-01T00:00:00.000	2	0
828	400	Bug	In Progress	2023-03-17T00:00:00.000	12	0
829	931	Billing Enquiry	In Progress	2023-02-17T00:00:00.000	4	0
830	656	Bug	Open	2023-08-27T00:00:00.000	1	0
831	697	Feedback	In Progress	2023-04-25T00:00:00.000	2	0
832	154	Feedback	Open	2023-01-20T00:00:00.000	2	0
833	1236	Installation Problem	Open	2023-04-12T00:00:00.000	6	0
835	1342	Installation Problem	Open	2023-11-27T00:00:00.000	6	0
837	741	Feedback	Open	2023-07-07T00:00:00.000	2	0
838	1946	Installation Problem	Resolved	2023-07-28T00:00:00.000	8	0.47
839	253	Feedback	Open	2023-02-06T00:00:00.000	2	0
840	716	Feedback	Open	2023-10-01T00:00:00.000	1	0
841	1179	Other	Resolved	2023-08-07T00:00:00.000	2	5.26
843	660	Feedback	Open	2023-03-13T00:00:00.000	1	0
845	240	Feedback	In Progress	2023-11-30T00:00:00.000	1	0
846	1414	Installation Problem	In Progress	2023-04-14T00:00:00.000	5	0
847	1617	Bug	In Progress	2023-03-27T00:00:00.000	3	0
848	1865	Installation Problem	In Progress	2023-03-20T00:00:00.000	7	0
850	443	Billing Enquiry	Open	2023-02-08T00:00:00.000	4	0
851	86	Feedback	Open	2023-02-12T00:00:00.000	2	0
853	881	Bug	In Progress	2023-09-10T00:00:00.000	1	0
854	919	Installation Problem	In Progress	2023-02-05T00:00:00.000	6	0
855	347	Billing Enquiry	Open	2023-05-24T00:00:00.000	3	0
856	436	Bug	Open	2023-06-24T00:00:00.000	4	0
857	622	Installation Problem	Open	2023-02-07T00:00:00.000	6	0
858	1566	Other	In Progress	2023-01-23T00:00:00.000	2	0
860	1451	Bug	In Progress	2023-05-02T00:00:00.000	1	0
862	1604	Bug	Open	2023-01-28T00:00:00.000	1	0
863	228	Feedback	Open	2023-07-21T00:00:00.000	1	0
864	73	Billing Enquiry	Open	2023-07-15T00:00:00.000	3	0
866	622	Billing Enquiry	Open	2023-10-18T00:00:00.000	4	0
869	70	Feedback	Open	2023-08-03T00:00:00.000	1	0
874	756	Billing Enquiry	In Progress	2023-02-22T00:00:00.000	2	0
875	665	Feedback	Open	2023-08-22T00:00:00.000	1	0
876	649	Feedback	Open	2023-09-13T00:00:00.000	2	0
877	1482	Other	Resolved	2023-03-31T00:00:00.000	2	2.24
878	927	Bug	In Progress	2023-05-14T00:00:00.000	1	0
880	1176	Feedback	Open	2023-03-22T00:00:00.000	2	0
882	1753	Bug	In Progress	2023-11-24T00:00:00.000	2	0
884	203	Billing Enquiry	Open	2023-11-28T00:00:00.000	3	0
887	1857	Other	Resolved	2023-10-24T00:00:00.000	2	4.01
890	1881	Other	Resolved	2023-10-11T00:00:00.000	2	4.61
892	1377	Bug	Open	2023-10-25T00:00:00.000	4	0
894	293	Billing Enquiry	In Progress	2023-04-25T00:00:00.000	4	0
895	1890	Installation Problem	Resolved	2023-11-15T00:00:00.000	7	5.39
897	1678	Installation Problem	Resolved	2023-09-30T00:00:00.000	6	4.86
899	1330	Installation Problem	Resolved	2023-05-22T00:00:00.000	16	1.08
900	1185	Feedback	In Progress	2023-03-19T00:00:00.000	1	0
901	1590	Bug	In Progress	2023-02-12T00:00:00.000	4	0
902	1466	Billing Enquiry	In Progress	2023-01-02T00:00:00.000	2	0
903	1305	Installation Problem	In Progress	2023-01-02T00:00:00.000	7	0
904	95	Feedback	Open	2023-06-06T00:00:00.000	2	0
905	16	Feedback	Open	2023-09-09T00:00:00.000	1	0
906	7	Feedback	Open	2023-05-25T00:00:00.000	2	0
907	1014	Billing Enquiry	In Progress	2023-10-31T00:00:00.000	3	0
908	1386	Installation Problem	In Progress	2023-11-10T00:00:00.000	7	0
909	1160	Billing Enquiry	Open	2023-06-15T00:00:00.000	3	0
910	1216	Installation Problem	In Progress	2023-05-29T00:00:00.000	8	0
911	1325	Installation Problem	In Progress	2023-08-26T00:00:00.000	6	0
913	1054	Bug	In Progress	2023-04-19T00:00:00.000	2	0
914	377	Feedback	Open	2023-05-09T00:00:00.000	2	0
915	992	Billing Enquiry	In Progress	2023-03-23T00:00:00.000	4	0
917	1703	Bug	In Progress	2023-05-17T00:00:00.000	2	0
918	601	Billing Enquiry	Open	2023-02-18T00:00:00.000	3	0
919	205	Billing Enquiry	Open	2023-05-05T00:00:00.000	2	0
920	624	Installation Problem	Open	2023-03-12T00:00:00.000	5	0
921	1912	Installation Problem	Resolved	2023-05-04T00:00:00.000	6	5.79
923	1206	Billing Enquiry	Open	2023-11-08T00:00:00.000	3	0
924	658	Feedback	Open	2023-09-13T00:00:00.000	1	0
928	183	Bug	Open	2023-08-06T00:00:00.000	2	0
929	5	Feedback	Open	2023-03-25T00:00:00.000	2	0
932	1547	Bug	In Progress	2023-11-30T00:00:00.000	2	0
933	798	Bug	In Progress	2023-04-16T00:00:00.000	2	0
934	1116	Installation Problem	Resolved	2023-02-19T00:00:00.000	5	1.98
936	1828	Installation Problem	In Progress	2023-06-12T00:00:00.000	13	0
937	1913	Installation Problem	Resolved	2023-11-03T00:00:00.000	5	5.35
938	24	Feedback	Open	2023-07-24T00:00:00.000	2	0
939	1447	Bug	Open	2023-03-21T00:00:00.000	5	0
940	890	Feedback	Open	2023-06-03T00:00:00.000	1	0
941	656	Feedback	Open	2023-09-22T00:00:00.000	2	0
942	436	Bug	In Progress	2023-03-30T00:00:00.000	4	0
943	1342	Bug	In Progress	2023-02-18T00:00:00.000	2	0
944	1342	Other	In Progress	2023-10-07T00:00:00.000	1	0
945	1006	Billing Enquiry	Open	2023-02-05T00:00:00.000	3	0
946	74	Feedback	Open	2023-04-13T00:00:00.000	1	0
947	71	Feedback	Open	2023-07-29T00:00:00.000	2	0
948	204	Feedback	Open	2023-08-28T00:00:00.000	1	0
950	1916	Installation Problem	Resolved	2023-01-14T00:00:00.000	6	2.97
952	551	Feedback	Open	2023-01-24T00:00:00.000	1	0
954	751	Billing Enquiry	In Progress	2023-07-29T00:00:00.000	3	0
959	267	Feedback	Open	2023-08-09T00:00:00.000	2	0
961	577	Feedback	Open	2023-11-22T00:00:00.000	1	0
962	1395	Bug	In Progress	2023-03-11T00:00:00.000	2	0
964	1038	Billing Enquiry	Open	2023-03-08T00:00:00.000	3	0
966	1516	Other	Resolved	2023-03-22T00:00:00.000	2	4.81
967	855	Bug	Open	2023-11-23T00:00:00.000	1	0
968	405	Feedback	Open	2023-10-17T00:00:00.000	1	0
970	1814	Feedback	In Progress	2023-09-02T00:00:00.000	1	0
972	1878	Other	Resolved	2023-11-16T00:00:00.000	2	5.27
973	12	Feedback	Open	2023-08-22T00:00:00.000	2	0
976	1065	Billing Enquiry	Open	2023-07-18T00:00:00.000	4	0
978	1180	Feedback	In Progress	2023-07-17T00:00:00.000	2	0
979	1143	Billing Enquiry	Resolved	2023-04-16T00:00:00.000	3	3.91
980	443	Feedback	Open	2023-01-07T00:00:00.000	2	0
981	43	Feedback	Open	2023-04-26T00:00:00.000	2	0
982	1903	Other	In Progress	2023-01-20T00:00:00.000	3	0
983	1846	Installation Problem	Resolved	2023-02-22T00:00:00.000	7	1.14
985	1771	Other	In Progress	2023-03-22T00:00:00.000	2	0
986	499	Feedback	Open	2023-05-27T00:00:00.000	1	0
987	583	Bug	In Progress	2023-09-05T00:00:00.000	2	0
990	557	Billing Enquiry	Open	2023-04-29T00:00:00.000	4	0
992	583	Billing Enquiry	Open	2023-09-20T00:00:00.000	3	0
995	526	Bug	Open	2023-03-28T00:00:00.000	2	0
997	1363	Installation Problem	Resolved	2023-01-18T00:00:00.000	5	4.49
999	1316	Feedback	In Progress	2023-07-14T00:00:00.000	2	0
1002	1055	Feedback	Open	2023-06-08T00:00:00.000	1	0
1003	1476	Other	Resolved	2023-08-02T00:00:00.000	2	1.17
1007	292	Feedback	Open	2023-05-23T00:00:00.000	1	0
1008	1012	Billing Enquiry	In Progress	2023-08-13T00:00:00.000	3	0
1009	1533	Billing Enquiry	In Progress	2023-09-26T00:00:00.000	4	0
1010	1563	Installation Problem	Resolved	2023-07-01T00:00:00.000	8	5.5
1013	727	Billing Enquiry	Open	2023-08-02T00:00:00.000	4	0
1014	660	Feedback	Open	2023-11-29T00:00:00.000	2	0
1016	1742	Bug	In Progress	2023-11-21T00:00:00.000	1	0
1018	48	Feedback	Open	2023-10-26T00:00:00.000	1	0
1019	1207	Other	Resolved	2023-08-23T00:00:00.000	1	3.2
1021	1905	Other	In Progress	2023-11-24T00:00:00.000	2	0
1022	776	Installation Problem	In Progress	2023-04-16T00:00:00.000	6	0
1024	1256	Installation Problem	In Progress	2023-01-07T00:00:00.000	6	0
1025	1833	Other	Resolved	2023-02-02T00:00:00.000	1	0.84
1027	1589	Bug	In Progress	2023-10-15T00:00:00.000	1	0
1030	1295	Other	Resolved	2023-01-31T00:00:00.000	2	2.51
1031	1153	Installation Problem	Open	2023-04-08T00:00:00.000	6	0
1032	24	Feedback	Open	2023-01-25T00:00:00.000	1	0
1035	778	Billing Enquiry	In Progress	2023-10-03T00:00:00.000	2	0
1038	1931	Other	Resolved	2023-09-17T00:00:00.000	2	4.05
1039	1362	Installation Problem	Open	2023-05-21T00:00:00.000	5	0
1040	1813	Bug	In Progress	2023-04-30T00:00:00.000	1	0
1041	1785	Installation Problem	Resolved	2023-04-15T00:00:00.000	5	5.65
1043	584	Feedback	In Progress	2023-10-09T00:00:00.000	1	0
1044	636	Billing Enquiry	Open	2023-03-07T00:00:00.000	3	0
1045	490	Feedback	Open	2023-11-22T00:00:00.000	1	0
1047	65	Feedback	Open	2023-04-04T00:00:00.000	2	0
1048	1283	Bug	In Progress	2023-03-20T00:00:00.000	7	0
1051	892	Bug	In Progress	2023-04-15T00:00:00.000	4	0
1053	161	Feedback	Open	2023-07-23T00:00:00.000	2	0
1055	1016	Installation Problem	In Progress	2023-03-28T00:00:00.000	7	0
1056	1971	Other	In Progress	2023-01-13T00:00:00.000	3	0
1059	478	Billing Enquiry	Open	2023-09-13T00:00:00.000	3	0
1063	902	Feedback	Open	2023-04-01T00:00:00.000	1	0
1064	473	Bug	Open	2023-05-09T00:00:00.000	2	0
1065	530	Installation Problem	Open	2023-04-05T00:00:00.000	6	0
1066	583	Installation Problem	Open	2023-02-17T00:00:00.000	5	0
1070	737	Bug	In Progress	2023-05-08T00:00:00.000	3	0
1071	1078	Feedback	Open	2023-02-23T00:00:00.000	2	0
1072	1166	Billing Enquiry	In Progress	2023-03-14T00:00:00.000	4	0
1073	852	Feedback	Open	2023-08-20T00:00:00.000	1	0
1074	1230	Installation Problem	In Progress	2023-10-15T00:00:00.000	6	0
1075	574	Feedback	Open	2023-07-23T00:00:00.000	1	0
1076	144	Feedback	Open	2023-06-24T00:00:00.000	2	0
1077	854	Billing Enquiry	In Progress	2023-08-02T00:00:00.000	2	0
1080	882	Bug	Open	2023-01-06T00:00:00.000	3	0
1081	1451	Feedback	In Progress	2023-07-15T00:00:00.000	2	0
1082	1316	Feedback	Open	2023-11-21T00:00:00.000	1	0
1083	259	Feedback	Open	2023-07-15T00:00:00.000	2	0
1085	1924	Installation Problem	In Progress	2023-02-11T00:00:00.000	6	0
1087	1555	Installation Problem	Resolved	2023-04-13T00:00:00.000	6	3.81
1090	91	Feedback	In Progress	2023-05-23T00:00:00.000	2	0
1092	601	Installation Problem	Resolved	2023-05-19T00:00:00.000	6	3.87
1094	1602	Billing Enquiry	In Progress	2023-04-21T00:00:00.000	3	0
1100	1532	Bug	In Progress	2023-05-20T00:00:00.000	2	0
1103	279	Bug	In Progress	2023-07-07T00:00:00.000	2	0
1104	926	Bug	Open	2023-08-01T00:00:00.000	5	0
1107	1172	Other	Open	2023-08-30T00:00:00.000	1	0
1109	793	Feedback	Open	2023-09-12T00:00:00.000	1	0
1110	761	Billing Enquiry	Open	2023-06-27T00:00:00.000	3	0
1111	1373	Installation Problem	In Progress	2023-03-26T00:00:00.000	7	0
1113	1076	Installation Problem	Open	2023-05-03T00:00:00.000	6	0
1114	1475	Other	In Progress	2023-02-05T00:00:00.000	2	0
1115	1828	Other	Open	2023-07-15T00:00:00.000	2	0
1118	1850	Installation Problem	Resolved	2023-06-05T00:00:00.000	10	4.88
1120	130	Feedback	Open	2023-11-07T00:00:00.000	2	0
1121	1652	Installation Problem	In Progress	2023-04-15T00:00:00.000	5	0
1122	1057	Billing Enquiry	In Progress	2023-02-27T00:00:00.000	4	0
1123	402	Feedback	Open	2023-05-23T00:00:00.000	1	0
1125	1671	Bug	Resolved	2023-07-18T00:00:00.000	2	2.33
1127	1808	Other	In Progress	2023-06-16T00:00:00.000	1	0
1128	1588	Installation Problem	Resolved	2023-04-26T00:00:00.000	10	4.27
1129	1172	Billing Enquiry	Open	2023-02-21T00:00:00.000	3	0
1130	1549	Billing Enquiry	Open	2023-09-16T00:00:00.000	3	0
1131	340	Installation Problem	Open	2023-01-25T00:00:00.000	6	0
1132	80	Feedback	Open	2023-05-31T00:00:00.000	2	0
1135	644	Feedback	Open	2023-02-10T00:00:00.000	2	0
1136	29	Feedback	Open	2023-07-10T00:00:00.000	2	0
1137	1678	Feedback	Open	2023-06-06T00:00:00.000	2	0
1138	1385	Billing Enquiry	Open	2023-03-20T00:00:00.000	3	0
1139	1389	Bug	Resolved	2023-05-06T00:00:00.000	1	4.68
1141	1620	Billing Enquiry	Resolved	2023-06-19T00:00:00.000	3	0
1142	1106	Bug	Open	2023-10-19T00:00:00.000	2	0
1145	41	Feedback	Open	2023-02-25T00:00:00.000	1	0
1146	1825	Feedback	In Progress	2023-06-05T00:00:00.000	2	0
1147	1022	Billing Enquiry	Open	2023-09-03T00:00:00.000	4	0
1148	833	Feedback	Open	2023-03-28T00:00:00.000	2	0
1149	955	Billing Enquiry	Resolved	2023-11-07T00:00:00.000	8	4.41
1151	686	Installation Problem	In Progress	2023-07-14T00:00:00.000	6	0
1153	1184	Bug	In Progress	2023-01-04T00:00:00.000	3	0
1154	1763	Installation Problem	In Progress	2023-11-29T00:00:00.000	6	0
1155	1090	Bug	In Progress	2023-11-27T00:00:00.000	1	0
1156	758	Billing Enquiry	Open	2023-06-20T00:00:00.000	3	0
1157	1557	Installation Problem	In Progress	2023-11-14T00:00:00.000	9	0
1160	1103	Bug	In Progress	2023-09-28T00:00:00.000	3	0
1162	46	Feedback	Open	2023-01-03T00:00:00.000	2	0
1163	1594	Billing Enquiry	Open	2023-02-14T00:00:00.000	3	0
1164	1172	Billing Enquiry	Open	2023-06-15T00:00:00.000	3	0
1166	833	Feedback	Open	2023-07-01T00:00:00.000	1	0
1168	1884	Installation Problem	Resolved	2023-03-07T00:00:00.000	8	5.19
1170	1233	Billing Enquiry	Open	2023-03-09T00:00:00.000	3	0
1171	825	Billing Enquiry	Open	2023-06-05T00:00:00.000	3	0
1173	923	Feedback	In Progress	2023-03-02T00:00:00.000	2	0
1174	1744	Other	In Progress	2023-02-07T00:00:00.000	2	0
1176	779	Billing Enquiry	Open	2023-04-26T00:00:00.000	3	0
1177	500	Bug	Open	2023-01-02T00:00:00.000	1	0
1179	269	Feedback	Open	2023-09-17T00:00:00.000	2	0
1180	1388	Billing Enquiry	Open	2023-09-22T00:00:00.000	3	0
1183	417	Installation Problem	Open	2023-07-05T00:00:00.000	5	0
1186	892	Feedback	In Progress	2023-01-25T00:00:00.000	1	0
1187	1547	Other	Resolved	2023-11-27T00:00:00.000	2	2.72
1188	1768	Other	Resolved	2023-11-24T00:00:00.000	2	2.19
1189	715	Feedback	Open	2023-09-23T00:00:00.000	1	0
1190	1387	Bug	Open	2023-09-04T00:00:00.000	4	0
1191	1887	Installation Problem	Resolved	2023-07-12T00:00:00.000	7	3.96
1192	130	Feedback	Open	2023-09-20T00:00:00.000	1	0
1193	1476	Bug	Resolved	2023-06-14T00:00:00.000	5	4.38
1194	77	Feedback	Open	2023-05-25T00:00:00.000	1	0
1197	1024	Installation Problem	In Progress	2023-01-04T00:00:00.000	6	0
1198	1397	Billing Enquiry	Open	2023-06-26T00:00:00.000	3	0
1199	1358	Bug	In Progress	2023-01-23T00:00:00.000	2	0
1202	1671	Other	In Progress	2023-08-31T00:00:00.000	3	0
1203	747	Feedback	In Progress	2023-11-21T00:00:00.000	1	0
1204	1677	Installation Problem	Resolved	2023-07-25T00:00:00.000	6	4.64
1205	353	Feedback	Open	2023-09-02T00:00:00.000	1	0
1207	1713	Installation Problem	Open	2023-08-11T00:00:00.000	6	0
1208	1295	Billing Enquiry	Open	2023-11-27T00:00:00.000	4	0
1210	1192	Installation Problem	Open	2023-11-18T00:00:00.000	8	0
1211	362	Feedback	Open	2023-08-14T00:00:00.000	2	0
1212	1812	Other	Open	2023-09-03T00:00:00.000	2	0
1213	1515	Bug	Open	2023-01-15T00:00:00.000	2	0
1215	1560	Bug	Resolved	2023-01-24T00:00:00.000	4	3.05
1219	1096	Feedback	Open	2023-10-24T00:00:00.000	2	0
1221	1584	Installation Problem	In Progress	2023-07-25T00:00:00.000	5	0
1223	1247	Installation Problem	In Progress	2023-11-09T00:00:00.000	6	0
1224	664	Feedback	In Progress	2023-09-27T00:00:00.000	2	0
1225	861	Bug	Open	2023-09-27T00:00:00.000	2	0
1227	1813	Installation Problem	In Progress	2023-01-22T00:00:00.000	7	0
1231	1047	Feedback	Open	2023-04-15T00:00:00.000	1	0
1233	457	Bug	Open	2023-02-19T00:00:00.000	4	0
1234	1521	Feedback	Open	2023-05-12T00:00:00.000	1	0
1238	1832	Billing Enquiry	In Progress	2023-04-18T00:00:00.000	3	0
1239	1152	Feedback	In Progress	2023-04-07T00:00:00.000	2	0
1240	806	Feedback	Open	2023-08-14T00:00:00.000	2	0
1241	811	Billing Enquiry	Open	2023-03-27T00:00:00.000	3	0
1242	411	Feedback	Open	2023-07-18T00:00:00.000	2	0
1243	1497	Installation Problem	Resolved	2023-05-20T00:00:00.000	6	1.66
1246	1785	Other	In Progress	2023-05-21T00:00:00.000	2	0
1247	881	Billing Enquiry	In Progress	2023-07-22T00:00:00.000	4	0
1248	1080	Feedback	Open	2023-01-09T00:00:00.000	1	0
1250	548	Bug	Open	2023-04-12T00:00:00.000	3	0
1251	249	Installation Problem	Open	2023-01-06T00:00:00.000	6	0
1253	1821	Installation Problem	In Progress	2023-08-09T00:00:00.000	5	0
1254	643	Billing Enquiry	Open	2023-07-20T00:00:00.000	3	0
1256	1982	Other	In Progress	2023-09-07T00:00:00.000	3	0
1257	556	Billing Enquiry	Resolved	2023-06-23T00:00:00.000	5	3.71
1258	1865	Other	In Progress	2023-06-21T00:00:00.000	2	0
1259	1538	Installation Problem	In Progress	2023-02-16T00:00:00.000	7	0
1260	389	Feedback	Open	2023-09-12T00:00:00.000	2	0
1261	1434	Billing Enquiry	In Progress	2023-07-31T00:00:00.000	3	0
1262	1458	Installation Problem	In Progress	2023-05-04T00:00:00.000	6	0
1264	1309	Bug	Resolved	2023-05-19T00:00:00.000	2	0.2
1265	1727	Installation Problem	Resolved	2023-01-05T00:00:00.000	7	1.81
1267	1281	Installation Problem	In Progress	2023-06-29T00:00:00.000	12	0
1268	682	Billing Enquiry	Open	2023-05-31T00:00:00.000	3	0
1269	709	Bug	Open	2023-09-11T00:00:00.000	4	0
1270	992	Bug	In Progress	2023-09-28T00:00:00.000	2	0
1271	279	Feedback	Open	2023-05-06T00:00:00.000	2	0
1272	994	Installation Problem	Resolved	2023-02-05T00:00:00.000	7	2.3
1273	143	Feedback	Open	2023-09-28T00:00:00.000	2	0
1275	1147	Other	Resolved	2023-08-22T00:00:00.000	2	4.02
1276	1953	Other	In Progress	2023-02-02T00:00:00.000	2	0
1277	820	Feedback	Open	2023-01-04T00:00:00.000	1	0
1279	407	Installation Problem	In Progress	2023-05-09T00:00:00.000	6	0
1280	1665	Bug	In Progress	2023-09-12T00:00:00.000	1	0
1281	1218	Billing Enquiry	In Progress	2023-03-25T00:00:00.000	3	0
1282	1851	Bug	In Progress	2023-09-29T00:00:00.000	6	0
1285	1151	Other	Resolved	2023-10-29T00:00:00.000	2	0.8
1286	899	Installation Problem	In Progress	2023-09-08T00:00:00.000	6	0
1287	222	Feedback	Open	2023-09-19T00:00:00.000	2	0
1289	381	Bug	Open	2023-10-13T00:00:00.000	2	0
1291	583	Billing Enquiry	Open	2023-09-21T00:00:00.000	3	0
1293	1483	Installation Problem	In Progress	2023-05-16T00:00:00.000	6	0
1295	779	Feedback	Open	2023-06-18T00:00:00.000	2	0
1296	1322	Bug	In Progress	2023-09-10T00:00:00.000	2	0
1297	1246	Billing Enquiry	In Progress	2023-08-03T00:00:00.000	4	0
1299	1609	Installation Problem	Resolved	2023-04-07T00:00:00.000	6	3.52
1302	433	Feedback	Open	2023-04-29T00:00:00.000	2	0
1303	262	Billing Enquiry	In Progress	2023-06-26T00:00:00.000	3	0
1305	406	Billing Enquiry	Open	2023-06-06T00:00:00.000	3	0
1306	816	Feedback	Open	2023-11-28T00:00:00.000	1	0
1307	1384	Bug	Resolved	2023-04-06T00:00:00.000	3	0.98
1308	520	Installation Problem	In Progress	2023-01-19T00:00:00.000	5	0
1310	1458	Installation Problem	Resolved	2023-11-17T00:00:00.000	5	0.29
1317	1511	Bug	Resolved	2023-05-20T00:00:00.000	2	1.45
1318	832	Billing Enquiry	In Progress	2023-05-30T00:00:00.000	3	0
1319	1087	Bug	Resolved	2023-05-20T00:00:00.000	2	3.7
1320	162	Feedback	Open	2023-02-21T00:00:00.000	1	0
1321	336	Feedback	Open	2023-11-07T00:00:00.000	2	0
1322	744	Billing Enquiry	Open	2023-01-03T00:00:00.000	2	0
1327	593	Billing Enquiry	Open	2023-02-15T00:00:00.000	3	0
1332	65	Feedback	Open	2023-05-18T00:00:00.000	2	0
1333	420	Feedback	Open	2023-07-10T00:00:00.000	2	0
1334	1828	Bug	In Progress	2023-04-08T00:00:00.000	3	0
1335	1274	Billing Enquiry	Open	2023-08-28T00:00:00.000	3	0
1338	1955	Other	Resolved	2023-10-27T00:00:00.000	2	5.94
1340	1711	Installation Problem	Resolved	2023-08-17T00:00:00.000	6	1.42
1343	1922	Installation Problem	In Progress	2023-11-03T00:00:00.000	6	0
1345	842	Billing Enquiry	In Progress	2023-04-02T00:00:00.000	3	0
1347	1861	Feedback	In Progress	2023-05-02T00:00:00.000	2	0
1349	494	Feedback	Open	2023-09-04T00:00:00.000	1	0
1352	132	Feedback	Open	2023-08-24T00:00:00.000	1	0
1353	1512	Feedback	Open	2023-10-28T00:00:00.000	1	0
1354	1662	Bug	Resolved	2023-01-19T00:00:00.000	1	2.68
1356	1719	Other	Resolved	2023-01-22T00:00:00.000	2	4.07
1357	1703	Other	Resolved	2023-05-22T00:00:00.000	2	2.21
1358	1222	Installation Problem	In Progress	2023-03-14T00:00:00.000	11	0
1359	648	Installation Problem	In Progress	2023-06-25T00:00:00.000	6	0
1360	419	Feedback	Open	2023-02-15T00:00:00.000	2	0
1361	1142	Bug	Open	2023-03-14T00:00:00.000	1	0
1362	42	Feedback	Open	2023-07-11T00:00:00.000	2	0
1365	428	Bug	Open	2023-04-06T00:00:00.000	4	0
1366	1559	Other	Resolved	2023-11-14T00:00:00.000	1	1.73
1369	1656	Installation Problem	Resolved	2023-11-01T00:00:00.000	6	2.36
1370	1249	Bug	In Progress	2023-11-16T00:00:00.000	2	0
1371	1909	Other	Resolved	2023-06-22T00:00:00.000	3	3.86
1373	968	Billing Enquiry	Open	2023-07-28T00:00:00.000	3	0
1376	1502	Other	In Progress	2023-10-03T00:00:00.000	2	0
1379	1069	Bug	In Progress	2023-09-29T00:00:00.000	4	0
1380	64	Feedback	Open	2023-03-30T00:00:00.000	1	0
1381	1895	Other	Resolved	2023-04-19T00:00:00.000	2	0.21
1382	727	Feedback	In Progress	2023-05-22T00:00:00.000	1	0
1383	1034	Billing Enquiry	Open	2023-11-20T00:00:00.000	3	0
1384	272	Feedback	Open	2023-04-20T00:00:00.000	2	0
1386	484	Billing Enquiry	In Progress	2023-11-19T00:00:00.000	3	0
1388	349	Feedback	Open	2023-10-05T00:00:00.000	2	0
1390	1	Feedback	Open	2023-07-04T00:00:00.000	1	0
1391	1409	Billing Enquiry	In Progress	2023-08-05T00:00:00.000	3	0
1392	1925	Other	Resolved	2023-04-30T00:00:00.000	2	0.62
1393	1542	Installation Problem	In Progress	2023-07-04T00:00:00.000	10	0
1394	1072	Feedback	Open	2023-05-22T00:00:00.000	2	0
1395	320	Billing Enquiry	Open	2023-03-28T00:00:00.000	3	0
1397	1693	Installation Problem	In Progress	2023-07-18T00:00:00.000	6	0
1399	401	Billing Enquiry	Open	2023-10-15T00:00:00.000	3	0
1400	1831	Installation Problem	In Progress	2023-03-31T00:00:00.000	10	0
1401	1275	Feedback	Open	2023-04-22T00:00:00.000	1	0
1402	1968	Other	In Progress	2023-10-07T00:00:00.000	2	0
1403	390	Bug	Open	2023-05-20T00:00:00.000	1	0
1404	724	Installation Problem	In Progress	2023-01-20T00:00:00.000	10	0
1405	284	Feedback	In Progress	2023-03-05T00:00:00.000	1	0
1407	36	Feedback	Open	2023-11-21T00:00:00.000	1	0
1408	1981	Installation Problem	Resolved	2023-04-06T00:00:00.000	7	5.75
1410	294	Feedback	Open	2023-04-26T00:00:00.000	2	0
1411	312	Feedback	Open	2023-07-12T00:00:00.000	1	0
1412	450	Feedback	In Progress	2023-06-08T00:00:00.000	1	0
1415	1963	Installation Problem	In Progress	2023-11-28T00:00:00.000	8	0
1417	216	Bug	Open	2023-01-03T00:00:00.000	2	0
1419	1827	Bug	In Progress	2023-02-15T00:00:00.000	2	0
1420	378	Billing Enquiry	In Progress	2023-09-19T00:00:00.000	3	0
1421	1541	Installation Problem	In Progress	2023-10-15T00:00:00.000	6	0
1422	306	Bug	In Progress	2023-10-29T00:00:00.000	5	0
1423	7	Feedback	Open	2023-07-28T00:00:00.000	2	0
1425	1839	Installation Problem	Resolved	2023-05-11T00:00:00.000	6	1.11
1426	802	Feedback	Open	2023-07-30T00:00:00.000	1	0
1427	1611	Installation Problem	In Progress	2023-07-30T00:00:00.000	7	0
1428	974	Installation Problem	In Progress	2023-07-12T00:00:00.000	6	0
1429	893	Feedback	In Progress	2023-07-04T00:00:00.000	1	0
1430	855	Billing Enquiry	In Progress	2023-11-04T00:00:00.000	3	0
1431	1589	Installation Problem	In Progress	2023-07-08T00:00:00.000	6	0
1432	1824	Other	Resolved	2023-10-27T00:00:00.000	3	0.17
1433	8	Feedback	Open	2023-01-06T00:00:00.000	2	0
1436	1829	Other	Resolved	2023-04-05T00:00:00.000	1	1.74
1437	1157	Billing Enquiry	In Progress	2023-10-02T00:00:00.000	3	0
1438	162	Feedback	Open	2023-09-01T00:00:00.000	1	0
1441	56	Feedback	Open	2023-10-01T00:00:00.000	2	0
1443	1675	Bug	In Progress	2023-04-28T00:00:00.000	1	0
1447	1369	Installation Problem	In Progress	2023-01-02T00:00:00.000	7	0
1448	1260	Bug	In Progress	2023-09-08T00:00:00.000	2	0
1449	412	Billing Enquiry	Open	2023-11-02T00:00:00.000	3	0
1450	231	Installation Problem	In Progress	2023-03-16T00:00:00.000	8	0
1451	179	Feedback	In Progress	2023-07-02T00:00:00.000	1	0
1452	1047	Bug	In Progress	2023-04-14T00:00:00.000	3	0
1454	930	Billing Enquiry	Open	2023-06-15T00:00:00.000	2	0
1455	41	Feedback	Open	2023-08-25T00:00:00.000	1	0
1456	1685	Feedback	Open	2023-09-30T00:00:00.000	1	0
1457	190	Feedback	Open	2023-10-26T00:00:00.000	1	0
1459	256	Feedback	Open	2023-03-06T00:00:00.000	2	0
1460	223	Installation Problem	Open	2023-01-19T00:00:00.000	6	0
1461	1889	Other	Resolved	2023-09-07T00:00:00.000	1	3.06
1465	1761	Other	Resolved	2023-04-20T00:00:00.000	2	1.09
1466	1250	Billing Enquiry	In Progress	2023-01-11T00:00:00.000	3	0
1470	788	Bug	Open	2023-09-21T00:00:00.000	4	0
1471	1583	Bug	Open	2023-11-07T00:00:00.000	2	0
1473	1435	Installation Problem	Open	2023-05-11T00:00:00.000	6	0
1474	1922	Other	Resolved	2023-06-29T00:00:00.000	2	4.5
1475	1414	Installation Problem	In Progress	2023-06-17T00:00:00.000	5	0
1477	478	Feedback	Open	2023-01-07T00:00:00.000	1	0
1479	1447	Bug	Resolved	2023-06-13T00:00:00.000	5	2.06
1480	1922	Other	In Progress	2023-10-26T00:00:00.000	2	0
1482	1437	Installation Problem	In Progress	2023-07-11T00:00:00.000	5	0
1484	854	Feedback	Open	2023-07-01T00:00:00.000	2	0
1485	684	Feedback	Open	2023-11-07T00:00:00.000	2	0
1486	124	Installation Problem	In Progress	2023-01-19T00:00:00.000	5	0
1487	809	Bug	In Progress	2023-05-16T00:00:00.000	2	0
1493	102	Bug	Open	2023-08-01T00:00:00.000	2	0
1494	1887	Installation Problem	In Progress	2023-07-12T00:00:00.000	7	0
1495	717	Feedback	Open	2023-05-23T00:00:00.000	1	0
1496	1040	Installation Problem	Open	2023-03-23T00:00:00.000	7	0
1497	1883	Installation Problem	In Progress	2023-04-29T00:00:00.000	6	0
1498	1336	Billing Enquiry	In Progress	2023-09-03T00:00:00.000	3	0
1499	678	Feedback	Open	2023-01-14T00:00:00.000	1	0
1501	1497	Feedback	In Progress	2023-01-05T00:00:00.000	1	0
1502	34	Feedback	Open	2023-06-21T00:00:00.000	1	0
1503	1355	Installation Problem	In Progress	2023-05-23T00:00:00.000	7	0
1506	1079	Installation Problem	Open	2023-03-31T00:00:00.000	8	0
1507	483	Feedback	In Progress	2023-06-08T00:00:00.000	1	0
1508	1967	Other	Resolved	2023-08-29T00:00:00.000	3	5.13
1510	1263	Bug	In Progress	2023-10-06T00:00:00.000	2	0
1511	747	Billing Enquiry	Open	2023-09-08T00:00:00.000	4	0
1512	909	Feedback	Open	2023-07-23T00:00:00.000	1	0
1513	1850	Installation Problem	In Progress	2023-08-13T00:00:00.000	7	0
1514	1877	Bug	Open	2023-03-28T00:00:00.000	2	0
1515	681	Bug	Open	2023-08-03T00:00:00.000	2	0
1516	1838	Bug	In Progress	2023-11-16T00:00:00.000	4	0
1517	719	Bug	Open	2023-11-22T00:00:00.000	7	0
1519	271	Feedback	Open	2023-01-06T00:00:00.000	2	0
1520	676	Feedback	Open	2023-03-06T00:00:00.000	2	0
1521	1170	Installation Problem	In Progress	2023-03-09T00:00:00.000	6	0
1522	1440	Installation Problem	Open	2023-03-31T00:00:00.000	9	0
1523	1411	Installation Problem	In Progress	2023-11-28T00:00:00.000	5	0
1525	616	Billing Enquiry	Open	2023-08-16T00:00:00.000	3	0
1527	792	Feedback	Open	2023-02-12T00:00:00.000	2	0
1528	1146	Billing Enquiry	Open	2023-09-24T00:00:00.000	3	0
1530	794	Bug	In Progress	2023-07-19T00:00:00.000	2	0
1531	1549	Bug	In Progress	2023-03-16T00:00:00.000	6	0
1533	1444	Bug	Open	2023-03-12T00:00:00.000	2	0
1534	1136	Installation Problem	In Progress	2023-02-28T00:00:00.000	6	0
1535	474	Billing Enquiry	Open	2023-05-01T00:00:00.000	4	0
1536	1459	Installation Problem	Resolved	2023-06-16T00:00:00.000	6	0.73
1537	1218	Installation Problem	In Progress	2023-06-16T00:00:00.000	6	0
1538	1868	Installation Problem	Resolved	2023-10-09T00:00:00.000	7	3.43
1539	761	Feedback	Open	2023-09-20T00:00:00.000	1	0
1540	1494	Installation Problem	Resolved	2023-01-19T00:00:00.000	6	5.65
1542	1335	Billing Enquiry	In Progress	2023-04-20T00:00:00.000	2	0
1543	1226	Installation Problem	Open	2023-06-23T00:00:00.000	6	0
1544	648	Bug	Open	2023-06-11T00:00:00.000	1	0
1545	783	Billing Enquiry	In Progress	2023-03-15T00:00:00.000	3	0
1546	459	Bug	Open	2023-06-13T00:00:00.000	2	0
1547	1078	Billing Enquiry	Open	2023-03-05T00:00:00.000	5	0
1548	584	Billing Enquiry	Open	2023-03-28T00:00:00.000	4	0
1549	289	Feedback	Open	2023-08-14T00:00:00.000	2	0
1551	917	Feedback	Open	2023-08-14T00:00:00.000	1	0
1552	418	Billing Enquiry	Open	2023-08-27T00:00:00.000	4	0
1553	303	Feedback	Open	2023-10-05T00:00:00.000	1	0
1554	458	Bug	Resolved	2023-03-16T00:00:00.000	2	0.92
1555	140	Feedback	Open	2023-09-26T00:00:00.000	1	0
1556	237	Billing Enquiry	Open	2023-07-19T00:00:00.000	3	0
1561	675	Billing Enquiry	Open	2023-04-04T00:00:00.000	3	0
1562	1350	Bug	Open	2023-08-09T00:00:00.000	2	0
1563	838	Billing Enquiry	In Progress	2023-05-03T00:00:00.000	3	0
1568	1766	Installation Problem	Resolved	2023-06-21T00:00:00.000	6	4.59
1569	966	Feedback	Open	2023-10-26T00:00:00.000	1	0
1571	771	Feedback	Open	2023-04-24T00:00:00.000	2	0
1574	1885	Installation Problem	Open	2023-04-19T00:00:00.000	5	0
1575	1291	Installation Problem	Open	2023-09-16T00:00:00.000	6	0
1576	371	Installation Problem	Open	2023-07-13T00:00:00.000	7	0
1578	1494	Other	In Progress	2023-01-29T00:00:00.000	2	0
1579	799	Other	Open	2023-09-07T00:00:00.000	4	0
1580	1752	Installation Problem	In Progress	2023-04-11T00:00:00.000	6	0
1581	1589	Installation Problem	Resolved	2023-01-28T00:00:00.000	6	1.53
1584	60	Feedback	Open	2023-03-23T00:00:00.000	2	0
1585	1697	Installation Problem	Resolved	2023-02-05T00:00:00.000	6	4.63
1586	1070	Feedback	Open	2023-11-24T00:00:00.000	2	0
1587	117	Feedback	Open	2023-01-15T00:00:00.000	1	0
1588	1707	Installation Problem	Open	2023-08-29T00:00:00.000	6	0
1589	997	Billing Enquiry	In Progress	2023-05-03T00:00:00.000	3	0
1590	751	Bug	Open	2023-09-16T00:00:00.000	2	0
1592	1506	Installation Problem	In Progress	2023-09-25T00:00:00.000	6	0
1593	1533	Installation Problem	In Progress	2023-11-14T00:00:00.000	5	0
1594	1152	Installation Problem	Resolved	2023-06-14T00:00:00.000	6	0.36
1596	745	Billing Enquiry	In Progress	2023-03-23T00:00:00.000	3	0
1597	330	Feedback	Open	2023-02-09T00:00:00.000	2	0
1599	853	Installation Problem	Open	2023-07-08T00:00:00.000	6	0
1601	231	Feedback	Open	2023-03-22T00:00:00.000	1	0
1603	16	Feedback	Open	2023-03-01T00:00:00.000	2	0
1605	1012	Installation Problem	In Progress	2023-07-06T00:00:00.000	6	0
1608	136	Billing Enquiry	Open	2023-04-02T00:00:00.000	2	0
1609	43	Feedback	Open	2023-11-15T00:00:00.000	2	0
1610	982	Billing Enquiry	In Progress	2023-01-10T00:00:00.000	3	0
1611	1920	Installation Problem	In Progress	2023-07-19T00:00:00.000	6	0
1613	1725	Installation Problem	In Progress	2023-01-14T00:00:00.000	5	0
1614	271	Feedback	Open	2023-06-27T00:00:00.000	2	0
1617	141	Feedback	Open	2023-01-18T00:00:00.000	2	0
1618	1562	Installation Problem	Open	2023-10-13T00:00:00.000	6	0
1619	1691	Installation Problem	Resolved	2023-08-16T00:00:00.000	11	2.83
1620	769	Installation Problem	In Progress	2023-08-12T00:00:00.000	6	0
1621	1821	Bug	In Progress	2023-10-15T00:00:00.000	2	0
1623	1176	Billing Enquiry	Open	2023-10-12T00:00:00.000	3	0
1625	126	Feedback	Open	2023-03-17T00:00:00.000	2	0
1626	476	Bug	In Progress	2023-06-07T00:00:00.000	3	0
1629	1958	Other	Resolved	2023-04-02T00:00:00.000	3	3.11
1630	1408	Installation Problem	Open	2023-02-24T00:00:00.000	6	0
1631	595	Billing Enquiry	Open	2023-11-26T00:00:00.000	3	0
1632	1813	Installation Problem	Resolved	2023-03-27T00:00:00.000	5	4.16
1633	732	Feedback	Open	2023-07-10T00:00:00.000	1	0
1634	1416	Installation Problem	In Progress	2023-02-07T00:00:00.000	5	0
1635	1723	Installation Problem	In Progress	2023-11-16T00:00:00.000	5	0
1636	1781	Other	Resolved	2023-07-16T00:00:00.000	2	5.53
1637	1281	Bug	In Progress	2023-06-29T00:00:00.000	2	0
1639	311	Feedback	Open	2023-07-26T00:00:00.000	2	0
1640	638	Feedback	Open	2023-03-11T00:00:00.000	2	0
1641	257	Feedback	Open	2023-02-03T00:00:00.000	1	0
1642	946	Feedback	Open	2023-10-25T00:00:00.000	2	0
1643	968	Installation Problem	Open	2023-01-17T00:00:00.000	6	0
1644	1210	Installation Problem	In Progress	2023-06-20T00:00:00.000	5	0
1647	1200	Installation Problem	In Progress	2023-04-10T00:00:00.000	5	0
1648	1916	Other	In Progress	2023-08-17T00:00:00.000	3	0
1649	590	Bug	Open	2023-07-11T00:00:00.000	4	0
1650	1758	Installation Problem	In Progress	2023-08-13T00:00:00.000	6	0
1651	1802	Feedback	Open	2023-07-05T00:00:00.000	1	0
1653	1	Feedback	Open	2023-09-09T00:00:00.000	2	0
1655	489	Bug	Resolved	2023-09-08T00:00:00.000	2	1.82
1659	595	Other	In Progress	2023-04-29T00:00:00.000	2	0
1661	1470	Installation Problem	In Progress	2023-04-04T00:00:00.000	6	0
1662	393	Billing Enquiry	Open	2023-08-01T00:00:00.000	3	0
1666	881	Feedback	Open	2023-04-05T00:00:00.000	2	0
1667	1544	Installation Problem	Open	2023-07-18T00:00:00.000	6	0
1668	1505	Bug	Open	2023-08-25T00:00:00.000	1	0
1669	718	Feedback	Open	2023-03-23T00:00:00.000	2	0
1670	1361	Bug	Open	2023-05-03T00:00:00.000	1	0
1671	1089	Bug	In Progress	2023-07-11T00:00:00.000	9	0
1672	717	Bug	Open	2023-01-02T00:00:00.000	2	0
1674	1865	Installation Problem	In Progress	2023-01-30T00:00:00.000	8	0
1676	935	Feedback	In Progress	2023-05-11T00:00:00.000	1	0
1677	1482	Billing Enquiry	In Progress	2023-09-29T00:00:00.000	4	0
1678	1113	Installation Problem	Resolved	2023-10-08T00:00:00.000	6	4.78
1679	366	Feedback	Resolved	2023-06-14T00:00:00.000	1	4.53
1680	1688	Billing Enquiry	In Progress	2023-03-22T00:00:00.000	3	0
1683	11	Feedback	Open	2023-02-23T00:00:00.000	1	0
1684	1670	Bug	Open	2023-02-10T00:00:00.000	2	0
1685	1345	Installation Problem	In Progress	2023-02-05T00:00:00.000	5	0
1686	1142	Billing Enquiry	Resolved	2023-02-12T00:00:00.000	4	5.49
1688	1473	Billing Enquiry	Open	2023-08-04T00:00:00.000	4	0
1689	1017	Installation Problem	In Progress	2023-03-18T00:00:00.000	8	0
1690	1388	Billing Enquiry	In Progress	2023-06-05T00:00:00.000	3	0
1695	1389	Other	Resolved	2023-01-25T00:00:00.000	2	0.18
1696	1473	Bug	Open	2023-07-20T00:00:00.000	2	0
1697	183	Billing Enquiry	Open	2023-06-04T00:00:00.000	4	0
1698	1886	Installation Problem	Resolved	2023-06-12T00:00:00.000	6	5.79
1702	1824	Other	Resolved	2023-05-19T00:00:00.000	2	0.73
1703	1528	Bug	In Progress	2023-03-15T00:00:00.000	4	0
1704	1859	Installation Problem	Resolved	2023-03-20T00:00:00.000	7	5.7
1706	276	Billing Enquiry	In Progress	2023-03-30T00:00:00.000	3	0
1708	1747	Installation Problem	In Progress	2023-07-18T00:00:00.000	12	0
1709	642	Billing Enquiry	Resolved	2023-05-10T00:00:00.000	4	4.91
1711	1172	Billing Enquiry	Resolved	2023-05-02T00:00:00.000	3	0.62
1712	311	Feedback	Open	2023-01-06T00:00:00.000	2	0
1714	1636	Other	In Progress	2023-08-25T00:00:00.000	1	0
1716	1797	Bug	Open	2023-02-23T00:00:00.000	2	0
1717	1707	Installation Problem	Open	2023-04-04T00:00:00.000	6	0
1718	374	Feedback	Open	2023-03-21T00:00:00.000	2	0
1719	1570	Installation Problem	Resolved	2023-04-29T00:00:00.000	7	4.1
1720	822	Installation Problem	In Progress	2023-04-07T00:00:00.000	7	0
1722	1163	Billing Enquiry	In Progress	2023-10-20T00:00:00.000	3	0
1724	878	Billing Enquiry	In Progress	2023-05-07T00:00:00.000	3	0
1725	79	Billing Enquiry	Open	2023-07-09T00:00:00.000	3	0
1726	990	Billing Enquiry	Open	2023-11-15T00:00:00.000	3	0
1727	1131	Bug	Open	2023-03-11T00:00:00.000	1	0
1729	920	Feedback	Open	2023-05-16T00:00:00.000	2	0
1730	571	Billing Enquiry	Open	2023-10-22T00:00:00.000	3	0
1731	178	Feedback	Open	2023-05-04T00:00:00.000	2	0
1732	626	Billing Enquiry	Open	2023-04-29T00:00:00.000	3	0
1735	1682	Bug	Resolved	2023-08-04T00:00:00.000	2	4.69
1737	20	Feedback	Open	2023-09-25T00:00:00.000	1	0
1739	1190	Feedback	Open	2023-10-12T00:00:00.000	1	0
1741	487	Bug	Open	2023-01-11T00:00:00.000	3	0
1742	1364	Bug	Resolved	2023-07-12T00:00:00.000	1	1.42
1747	1009	Bug	Open	2023-10-25T00:00:00.000	2	0
1749	209	Feedback	Open	2023-02-08T00:00:00.000	1	0
1750	47	Feedback	Open	2023-06-02T00:00:00.000	1	0
1753	1979	Other	Resolved	2023-09-02T00:00:00.000	2	1.36
1755	1782	Installation Problem	In Progress	2023-02-13T00:00:00.000	9	0
1756	1778	Bug	In Progress	2023-05-05T00:00:00.000	1	0
1758	1169	Installation Problem	In Progress	2023-10-12T00:00:00.000	7	0
1760	367	Billing Enquiry	In Progress	2023-09-18T00:00:00.000	3	0
1762	1352	Bug	Resolved	2023-08-19T00:00:00.000	2	4.19
1763	1448	Installation Problem	In Progress	2023-05-12T00:00:00.000	13	0
1766	1109	Billing Enquiry	Open	2023-01-06T00:00:00.000	3	0
1768	117	Feedback	Open	2023-05-19T00:00:00.000	1	0
1770	353	Feedback	Open	2023-09-21T00:00:00.000	2	0
1771	1546	Bug	Open	2023-09-09T00:00:00.000	1	0
1773	1826	Installation Problem	In Progress	2023-05-03T00:00:00.000	7	0
1774	1359	Installation Problem	In Progress	2023-04-26T00:00:00.000	12	0
1776	1776	Bug	In Progress	2023-10-28T00:00:00.000	5	0
1780	1813	Feedback	Open	2023-07-16T00:00:00.000	2	0
1781	1689	Installation Problem	Resolved	2023-02-13T00:00:00.000	6	0.12
1782	469	Feedback	In Progress	2023-07-29T00:00:00.000	2	0
1783	1581	Bug	Resolved	2023-08-27T00:00:00.000	7	1.55
1785	76	Bug	Open	2023-09-15T00:00:00.000	2	0
1789	1151	Installation Problem	In Progress	2023-11-11T00:00:00.000	7	0
1791	1	Feedback	Open	2023-04-03T00:00:00.000	2	0
1792	415	Bug	Open	2023-08-05T00:00:00.000	1	0
1795	1634	Feedback	In Progress	2023-06-27T00:00:00.000	1	0
1796	414	Feedback	Open	2023-01-26T00:00:00.000	2	0
1797	599	Feedback	Open	2023-07-13T00:00:00.000	2	0
1798	1789	Installation Problem	Resolved	2023-07-20T00:00:00.000	6	4.74
1799	1160	Bug	Open	2023-06-15T00:00:00.000	1	0
1801	565	Feedback	In Progress	2023-01-01T00:00:00.000	1	0
1802	414	Feedback	Open	2023-04-29T00:00:00.000	1	0
1804	467	Feedback	Open	2023-02-15T00:00:00.000	1	0
1805	614	Feedback	In Progress	2023-07-13T00:00:00.000	1	0
1806	328	Billing Enquiry	Open	2023-09-10T00:00:00.000	3	0
1807	1826	Other	Resolved	2023-06-09T00:00:00.000	2	2.07
1808	1483	Installation Problem	In Progress	2023-11-01T00:00:00.000	9	0
1809	686	Bug	In Progress	2023-04-26T00:00:00.000	2	0
1811	1430	Feedback	Open	2023-09-02T00:00:00.000	1	0
1814	641	Feedback	Open	2023-08-03T00:00:00.000	2	0
1815	1956	Other	Open	2023-01-13T00:00:00.000	2	0
1816	639	Installation Problem	In Progress	2023-09-04T00:00:00.000	6	0
1818	899	Feedback	Open	2023-10-08T00:00:00.000	2	0
1822	1354	Bug	Open	2023-11-22T00:00:00.000	1	0
1823	1795	Installation Problem	Resolved	2023-06-13T00:00:00.000	9	5.47
1825	613	Bug	Open	2023-07-26T00:00:00.000	4	0
1826	506	Billing Enquiry	Open	2023-09-01T00:00:00.000	3	0
1827	1585	Installation Problem	In Progress	2023-03-12T00:00:00.000	9	0
1828	1467	Installation Problem	Open	2023-07-26T00:00:00.000	9	0
1829	38	Feedback	Open	2023-02-01T00:00:00.000	2	0
1830	644	Feedback	In Progress	2023-08-21T00:00:00.000	1	0
1831	1710	Bug	Open	2023-05-21T00:00:00.000	5	0
1832	1935	Installation Problem	Resolved	2023-03-22T00:00:00.000	5	1.75
1833	405	Feedback	Open	2023-06-02T00:00:00.000	2	0
1834	1760	Billing Enquiry	In Progress	2023-04-11T00:00:00.000	3	0
1835	1630	Installation Problem	In Progress	2023-10-22T00:00:00.000	6	0
1836	866	Bug	Open	2023-08-19T00:00:00.000	3	0
1841	1954	Other	Resolved	2023-03-10T00:00:00.000	3	1.05
1843	879	Other	Resolved	2023-01-29T00:00:00.000	2	4.81
1845	459	Installation Problem	Resolved	2023-07-11T00:00:00.000	7	4.74
1846	643	Bug	Resolved	2023-08-18T00:00:00.000	3	4.67
1847	237	Feedback	Open	2023-05-29T00:00:00.000	1	0
1848	231	Feedback	Open	2023-07-08T00:00:00.000	1	0
1849	996	Billing Enquiry	In Progress	2023-07-02T00:00:00.000	3	0
1850	682	Feedback	Open	2023-08-10T00:00:00.000	2	0
1851	40	Bug	Open	2023-11-22T00:00:00.000	2	0
1853	1407	Bug	Open	2023-01-06T00:00:00.000	2	0
1854	820	Installation Problem	Resolved	2023-02-26T00:00:00.000	6	0.44
1855	1311	Bug	In Progress	2023-05-12T00:00:00.000	3	0
1856	450	Feedback	Open	2023-08-11T00:00:00.000	2	0
1858	279	Installation Problem	In Progress	2023-07-12T00:00:00.000	5	0
1859	152	Bug	Open	2023-10-17T00:00:00.000	2	0
1861	406	Feedback	Open	2023-08-15T00:00:00.000	1	0
1862	769	Installation Problem	Open	2023-11-06T00:00:00.000	8	0
1863	234	Billing Enquiry	Open	2023-04-20T00:00:00.000	4	0
1865	1986	Other	Resolved	2023-10-13T00:00:00.000	2	1.77
1866	1869	Installation Problem	Resolved	2023-03-31T00:00:00.000	7	2.52
1869	737	Feedback	In Progress	2023-01-21T00:00:00.000	2	0
1870	296	Feedback	Open	2023-09-16T00:00:00.000	2	0
1872	1019	Feedback	Open	2023-01-10T00:00:00.000	1	0
1873	1707	Bug	In Progress	2023-02-02T00:00:00.000	9	0
1874	561	Feedback	In Progress	2023-05-13T00:00:00.000	1	0
1875	1887	Installation Problem	In Progress	2023-03-17T00:00:00.000	6	0
1876	1681	Bug	Open	2023-09-29T00:00:00.000	4	0
1877	34	Feedback	Open	2023-09-10T00:00:00.000	1	0
1878	1120	Installation Problem	In Progress	2023-08-05T00:00:00.000	6	0
1879	1752	Other	In Progress	2023-03-09T00:00:00.000	2	0
1880	1708	Other	In Progress	2023-06-22T00:00:00.000	2	0
1881	1033	Installation Problem	Open	2023-08-03T00:00:00.000	5	0
1884	614	Feedback	Open	2023-02-21T00:00:00.000	1	0
1885	490	Feedback	Open	2023-05-25T00:00:00.000	1	0
1886	927	Bug	Open	2023-01-04T00:00:00.000	2	0
1887	449	Feedback	Open	2023-11-30T00:00:00.000	1	0
1888	1586	Installation Problem	Resolved	2023-01-31T00:00:00.000	6	2.57
1889	1149	Feedback	Open	2023-01-01T00:00:00.000	1	0
1890	759	Feedback	Open	2023-02-19T00:00:00.000	1	0
1891	844	Billing Enquiry	Open	2023-07-06T00:00:00.000	3	0
1892	316	Feedback	Open	2023-07-20T00:00:00.000	2	0
1894	977	Feedback	Open	2023-10-03T00:00:00.000	1	0
1895	1750	Bug	Resolved	2023-03-23T00:00:00.000	3	4.03
1896	259	Feedback	Open	2023-06-04T00:00:00.000	2	0
1897	962	Installation Problem	In Progress	2023-08-31T00:00:00.000	5	0
1898	1195	Billing Enquiry	In Progress	2023-05-17T00:00:00.000	3	0
1899	1318	Installation Problem	Open	2023-08-13T00:00:00.000	7	0
1900	969	Bug	Open	2023-06-11T00:00:00.000	3	0
1902	274	Feedback	Open	2023-02-28T00:00:00.000	1	0
1904	1937	Installation Problem	Resolved	2023-03-06T00:00:00.000	6	1.99
1905	1715	Installation Problem	In Progress	2023-10-31T00:00:00.000	7	0
1906	337	Feedback	In Progress	2023-09-05T00:00:00.000	1	0
1907	1968	Other	Resolved	2023-05-12T00:00:00.000	2	0.63
1908	418	Billing Enquiry	Open	2023-02-08T00:00:00.000	3	0
1909	509	Feedback	In Progress	2023-01-08T00:00:00.000	1	0
1910	1441	Bug	In Progress	2023-07-29T00:00:00.000	1	0
1911	984	Billing Enquiry	In Progress	2023-11-15T00:00:00.000	3	0
1913	805	Billing Enquiry	Resolved	2023-02-13T00:00:00.000	4	2.25
1914	654	Bug	Open	2023-08-12T00:00:00.000	2	0
1915	440	Feedback	In Progress	2023-08-29T00:00:00.000	2	0
1916	1945	Installation Problem	Resolved	2023-09-03T00:00:00.000	5	3.7
1917	91	Feedback	Open	2023-01-07T00:00:00.000	1	0
1918	1754	Billing Enquiry	Open	2023-06-07T00:00:00.000	3	0
1919	1243	Billing Enquiry	Open	2023-07-24T00:00:00.000	3	0
1920	551	Installation Problem	Open	2023-06-16T00:00:00.000	5	0
1921	733	Feedback	Open	2023-10-12T00:00:00.000	2	0
1922	372	Feedback	Open	2023-10-04T00:00:00.000	2	0
1923	1725	Billing Enquiry	In Progress	2023-09-12T00:00:00.000	3	0
1924	796	Installation Problem	In Progress	2023-05-29T00:00:00.000	11	0
1925	1330	Installation Problem	In Progress	2023-05-11T00:00:00.000	6	0
1926	720	Feedback	Open	2023-11-22T00:00:00.000	1	0
1927	1905	Installation Problem	In Progress	2023-05-28T00:00:00.000	7	0
1928	1547	Installation Problem	Open	2023-08-23T00:00:00.000	8	0
1929	1088	Installation Problem	In Progress	2023-04-22T00:00:00.000	6	0
1930	1754	Other	Resolved	2023-11-27T00:00:00.000	2	2.66
1932	995	Installation Problem	In Progress	2023-04-15T00:00:00.000	5	0
1933	518	Bug	In Progress	2023-11-03T00:00:00.000	1	0
1934	1140	Bug	In Progress	2023-02-21T00:00:00.000	1	0
1939	1755	Other	In Progress	2023-04-13T00:00:00.000	2	0
1941	1322	Billing Enquiry	Open	2023-07-12T00:00:00.000	3	0
1942	134	Feedback	Open	2023-01-03T00:00:00.000	2	0
1944	1277	Bug	Resolved	2023-11-17T00:00:00.000	1	4.09
1946	1082	Billing Enquiry	In Progress	2023-03-17T00:00:00.000	3	0
1947	860	Other	Resolved	2023-06-04T00:00:00.000	2	1.56
1951	1199	Billing Enquiry	Open	2023-01-20T00:00:00.000	2	0
1953	390	Billing Enquiry	Open	2023-06-10T00:00:00.000	3	0
1954	1663	Installation Problem	Resolved	2023-03-06T00:00:00.000	7	4.38
1955	1629	Other	Resolved	2023-01-31T00:00:00.000	2	0.18
1956	14	Feedback	Open	2023-02-19T00:00:00.000	2	0
1960	1912	Other	In Progress	2023-02-02T00:00:00.000	2	0
1961	29	Feedback	Open	2023-04-08T00:00:00.000	2	0
1964	796	Bug	In Progress	2023-05-21T00:00:00.000	4	0
1965	1132	Other	In Progress	2023-11-21T00:00:00.000	2	0
1966	1684	Installation Problem	Resolved	2023-02-09T00:00:00.000	6	0.25
1967	400	Feedback	Open	2023-05-23T00:00:00.000	1	0
1968	1580	Installation Problem	In Progress	2023-11-07T00:00:00.000	5	0
1969	1610	Billing Enquiry	In Progress	2023-09-09T00:00:00.000	3	0
1970	699	Feedback	Open	2023-03-13T00:00:00.000	1	0
1971	268	Feedback	Open	2023-02-23T00:00:00.000	1	0
1972	1323	Other	In Progress	2023-02-14T00:00:00.000	3	0
1973	1153	Feedback	In Progress	2023-09-24T00:00:00.000	2	0
1974	601	Bug	In Progress	2023-03-19T00:00:00.000	1	0
1975	636	Feedback	Open	2023-05-02T00:00:00.000	2	0
1977	1985	Other	Resolved	2023-01-01T00:00:00.000	3	3.31
1980	83	Feedback	Open	2023-04-14T00:00:00.000	1	0
1981	44	Feedback	Open	2023-02-11T00:00:00.000	1	0
1983	1525	Billing Enquiry	Open	2023-05-09T00:00:00.000	4	0
1984	329	Feedback	Open	2023-03-31T00:00:00.000	2	0
1985	1884	Bug	Open	2023-07-06T00:00:00.000	2	0
1986	430	Feedback	Open	2023-03-31T00:00:00.000	2	0
1987	1330	Billing Enquiry	In Progress	2023-03-30T00:00:00.000	4	0
1989	1834	Other	Resolved	2023-06-16T00:00:00.000	2	1.48
1990	478	Installation Problem	In Progress	2023-11-23T00:00:00.000	7	0
1992	643	Bug	Resolved	2023-10-09T00:00:00.000	2	5.21
1994	1060	Feedback	Open	2023-07-03T00:00:00.000	2	0
1995	214	Feedback	Open	2023-05-24T00:00:00.000	2	0
1997	446	Bug	In Progress	2023-03-03T00:00:00.000	2	0
1998	1919	Installation Problem	In Progress	2023-02-27T00:00:00.000	6	0
2000	309	Feedback	Open	2023-09-09T00:00:00.000	2	0
2002	112	Feedback	Open	2023-10-11T00:00:00.000	2	0
2003	1281	Billing Enquiry	Open	2023-09-19T00:00:00.000	3	0
2004	60	Feedback	Open	2023-03-08T00:00:00.000	2	0
2005	506	Feedback	In Progress	2023-01-29T00:00:00.000	2	0
2006	632	Installation Problem	In Progress	2023-11-02T00:00:00.000	5	0
2007	1502	Bug	Open	2023-01-30T00:00:00.000	3	0
2008	447	Feedback	Open	2023-06-08T00:00:00.000	1	0
2009	1944	Bug	Resolved	2023-08-27T00:00:00.000	1	5.05
2010	1343	Billing Enquiry	In Progress	2023-02-19T00:00:00.000	4	0
2012	254	Feedback	Open	2023-06-17T00:00:00.000	2	0
2013	978	Bug	Open	2023-03-26T00:00:00.000	4	0
2014	1601	Other	In Progress	2023-02-01T00:00:00.000	3	0
2015	98	Feedback	Open	2023-05-27T00:00:00.000	1	0
2017	841	Billing Enquiry	In Progress	2023-03-26T00:00:00.000	3	0
2018	411	Billing Enquiry	Open	2023-08-03T00:00:00.000	3	0
2021	1762	Installation Problem	In Progress	2023-02-05T00:00:00.000	6	0
2022	1069	Billing Enquiry	Open	2023-06-11T00:00:00.000	3	0
2025	793	Feedback	Open	2023-04-27T00:00:00.000	2	0
2026	606	Installation Problem	Open	2023-01-19T00:00:00.000	6	0
2027	164	Feedback	Open	2023-06-29T00:00:00.000	1	0
2029	458	Feedback	Open	2023-06-07T00:00:00.000	1	0
2032	1010	Bug	In Progress	2023-11-12T00:00:00.000	3	0
2033	196	Bug	Open	2023-02-10T00:00:00.000	2	0
2034	1047	Bug	Open	2023-03-27T00:00:00.000	7	0
2035	1825	Installation Problem	Resolved	2023-02-21T00:00:00.000	7	4.83
2039	30	Feedback	Open	2023-07-30T00:00:00.000	2	0
2040	1437	Installation Problem	In Progress	2023-09-29T00:00:00.000	5	0
2044	567	Installation Problem	In Progress	2023-03-25T00:00:00.000	6	0
2046	1936	Installation Problem	Resolved	2023-01-13T00:00:00.000	7	5.06
2047	1	Feedback	Open	2023-04-09T00:00:00.000	1	0
2048	1531	Other	Resolved	2023-02-19T00:00:00.000	2	2.68
2050	413	Feedback	In Progress	2023-08-07T00:00:00.000	1	0
2051	1619	Other	Resolved	2023-03-16T00:00:00.000	2	2.61
2052	1931	Other	Resolved	2023-06-03T00:00:00.000	2	2.79
2053	1285	Bug	Open	2023-02-05T00:00:00.000	5	0
2055	1937	Other	Resolved	2023-05-25T00:00:00.000	2	3.59
2056	1040	Billing Enquiry	Open	2023-06-20T00:00:00.000	3	0
2058	1713	Other	Resolved	2023-04-12T00:00:00.000	2	5.24
2059	1073	Installation Problem	In Progress	2023-07-29T00:00:00.000	7	0
2060	802	Bug	In Progress	2023-03-25T00:00:00.000	3	0
2062	947	Billing Enquiry	Open	2023-06-22T00:00:00.000	3	0
2063	707	Bug	Open	2023-09-16T00:00:00.000	4	0
2064	1808	Installation Problem	In Progress	2023-06-23T00:00:00.000	6	0
2065	20	Feedback	Open	2023-05-03T00:00:00.000	2	0
2066	624	Billing Enquiry	In Progress	2023-01-02T00:00:00.000	3	0
2067	712	Installation Problem	In Progress	2023-09-04T00:00:00.000	7	0
2068	1045	Billing Enquiry	Open	2023-10-23T00:00:00.000	2	0
2071	1530	Bug	Open	2023-08-21T00:00:00.000	1	0
2072	1447	Billing Enquiry	In Progress	2023-03-23T00:00:00.000	3	0
2073	1650	Other	Resolved	2023-09-28T00:00:00.000	2	2.44
2074	1892	Other	Resolved	2023-08-20T00:00:00.000	1	3.35
2075	1803	Installation Problem	Resolved	2023-05-10T00:00:00.000	7	1.76
2076	197	Billing Enquiry	Open	2023-01-19T00:00:00.000	3	0
2077	249	Feedback	Open	2023-10-26T00:00:00.000	1	0
2078	189	Feedback	Open	2023-07-18T00:00:00.000	1	0
2079	1443	Billing Enquiry	In Progress	2023-05-17T00:00:00.000	2	0
2081	457	Billing Enquiry	Open	2023-03-13T00:00:00.000	3	0
2083	593	Installation Problem	Open	2023-04-17T00:00:00.000	5	0
2084	1640	Billing Enquiry	Resolved	2023-04-07T00:00:00.000	3	3.99
2086	1799	Bug	In Progress	2023-04-11T00:00:00.000	3	0
2087	308	Feedback	Open	2023-04-10T00:00:00.000	1	0
2089	1050	Billing Enquiry	In Progress	2023-03-18T00:00:00.000	3	0
2092	1815	Other	Resolved	2023-04-05T00:00:00.000	2	0.88
2094	688	Billing Enquiry	Open	2023-04-25T00:00:00.000	3	0
2095	1708	Bug	Resolved	2023-06-01T00:00:00.000	2	4.34
2096	311	Feedback	Open	2023-01-29T00:00:00.000	2	0
2097	514	Feedback	Open	2023-09-04T00:00:00.000	2	0
2103	1137	Bug	In Progress	2023-02-22T00:00:00.000	2	0
2104	291	Bug	In Progress	2023-02-03T00:00:00.000	1	0
2105	278	Feedback	In Progress	2023-03-20T00:00:00.000	2	0
2108	1529	Billing Enquiry	Open	2023-10-10T00:00:00.000	2	0
2109	1106	Bug	Open	2023-10-01T00:00:00.000	1	0
2110	215	Feedback	Open	2023-09-10T00:00:00.000	2	0
2112	1877	Installation Problem	Resolved	2023-09-25T00:00:00.000	6	0.61
2114	855	Feedback	Open	2023-04-19T00:00:00.000	1	0
2115	1767	Other	Resolved	2023-11-06T00:00:00.000	2	2.36
2117	1004	Installation Problem	Open	2023-03-19T00:00:00.000	8	0
2118	820	Feedback	Open	2023-10-27T00:00:00.000	1	0
2119	1707	Bug	Resolved	2023-08-22T00:00:00.000	2	4.42
2121	914	Feedback	Open	2023-10-02T00:00:00.000	2	0
2122	792	Feedback	In Progress	2023-02-03T00:00:00.000	1	0
2124	633	Installation Problem	In Progress	2023-07-29T00:00:00.000	5	0
2126	98	Feedback	Open	2023-11-24T00:00:00.000	2	0
2127	409	Feedback	Open	2023-06-23T00:00:00.000	1	0
2128	944	Feedback	Open	2023-09-06T00:00:00.000	1	0
2130	167	Billing Enquiry	Open	2023-01-08T00:00:00.000	3	0
2131	1836	Installation Problem	Open	2023-05-27T00:00:00.000	6	0
2132	182	Feedback	Open	2023-02-12T00:00:00.000	1	0
2133	785	Billing Enquiry	Open	2023-06-28T00:00:00.000	3	0
2134	826	Installation Problem	In Progress	2023-07-11T00:00:00.000	6	0
2136	401	Bug	Open	2023-01-15T00:00:00.000	1	0
2137	1176	Billing Enquiry	In Progress	2023-05-07T00:00:00.000	3	0
2138	260	Billing Enquiry	Open	2023-04-21T00:00:00.000	3	0
2140	1371	Bug	In Progress	2023-01-06T00:00:00.000	2	0
2141	952	Billing Enquiry	Open	2023-03-17T00:00:00.000	3	0
2144	826	Billing Enquiry	Open	2023-10-12T00:00:00.000	3	0
2145	1231	Bug	Open	2023-05-22T00:00:00.000	1	0
2147	542	Billing Enquiry	Open	2023-08-03T00:00:00.000	3	0
2149	829	Feedback	Open	2023-08-30T00:00:00.000	1	0
2152	711	Installation Problem	In Progress	2023-03-12T00:00:00.000	6	0
2154	503	Feedback	Open	2023-09-20T00:00:00.000	1	0
2155	162	Bug	Open	2023-09-15T00:00:00.000	2	0
2156	160	Bug	Open	2023-05-20T00:00:00.000	2	0
2157	1212	Bug	Open	2023-06-05T00:00:00.000	3	0
2158	1752	Installation Problem	In Progress	2023-11-05T00:00:00.000	6	0
2159	308	Feedback	Open	2023-11-07T00:00:00.000	2	0
2161	1595	Bug	Open	2023-09-26T00:00:00.000	1	0
2164	1535	Installation Problem	Open	2023-01-31T00:00:00.000	6	0
2167	1355	Feedback	Open	2023-07-03T00:00:00.000	2	0
2168	1041	Billing Enquiry	Open	2023-05-14T00:00:00.000	3	0
2169	1369	Installation Problem	Resolved	2023-02-06T00:00:00.000	6	5.11
2170	300	Billing Enquiry	Open	2023-03-27T00:00:00.000	4	0
2172	963	Bug	Open	2023-04-06T00:00:00.000	5	0
2173	1011	Installation Problem	Resolved	2023-08-25T00:00:00.000	6	5.65
2178	1801	Other	Resolved	2023-10-03T00:00:00.000	4	0.46
2179	1707	Bug	Open	2023-04-26T00:00:00.000	3	0
2180	1242	Bug	Open	2023-06-24T00:00:00.000	2	0
2181	839	Billing Enquiry	Open	2023-01-29T00:00:00.000	3	0
2182	98	Feedback	Open	2023-08-16T00:00:00.000	2	0
2183	1497	Bug	In Progress	2023-04-12T00:00:00.000	2	0
2185	1881	Other	Resolved	2023-10-05T00:00:00.000	3	0.17
2186	132	Billing Enquiry	Open	2023-07-26T00:00:00.000	3	0
2188	1469	Billing Enquiry	In Progress	2023-08-20T00:00:00.000	4	0
2190	516	Billing Enquiry	Open	2023-07-14T00:00:00.000	4	0
2193	821	Feedback	Open	2023-02-21T00:00:00.000	2	0
2195	325	Feedback	Open	2023-01-17T00:00:00.000	1	0
2196	963	Bug	In Progress	2023-06-12T00:00:00.000	5	0
2197	215	Feedback	Open	2023-02-10T00:00:00.000	2	0
2199	226	Billing Enquiry	Open	2023-06-26T00:00:00.000	3	0
2200	647	Feedback	Open	2023-07-06T00:00:00.000	2	0
2203	1366	Other	Resolved	2023-07-23T00:00:00.000	2	5.41
2204	1891	Other	Resolved	2023-03-11T00:00:00.000	2	3.86
2206	52	Feedback	Open	2023-04-22T00:00:00.000	1	0
2207	833	Bug	Open	2023-04-08T00:00:00.000	3	0
2208	1760	Billing Enquiry	In Progress	2023-09-12T00:00:00.000	5	0
2209	1377	Other	Resolved	2023-10-01T00:00:00.000	2	5.82
2210	1984	Other	Resolved	2023-02-25T00:00:00.000	3	5.2
2211	625	Feedback	Open	2023-07-19T00:00:00.000	2	0
2212	266	Feedback	Open	2023-04-14T00:00:00.000	2	0
2214	1581	Bug	Resolved	2023-05-28T00:00:00.000	5	5.12
2215	673	Bug	In Progress	2023-01-16T00:00:00.000	2	0
2217	791	Other	In Progress	2023-06-08T00:00:00.000	3	0
2218	1792	Other	Resolved	2023-03-09T00:00:00.000	2	0.8
2219	1131	Feedback	Open	2023-05-15T00:00:00.000	1	0
2220	120	Billing Enquiry	Open	2023-06-26T00:00:00.000	6	0
2221	595	Bug	In Progress	2023-04-24T00:00:00.000	4	0
2222	878	Bug	In Progress	2023-04-26T00:00:00.000	2	0
2224	8	Feedback	Open	2023-02-23T00:00:00.000	1	0
2227	1930	Other	In Progress	2023-06-14T00:00:00.000	2	0
2230	679	Billing Enquiry	In Progress	2023-09-27T00:00:00.000	4	0
2231	1235	Billing Enquiry	In Progress	2023-07-28T00:00:00.000	4	0
2232	7	Feedback	Open	2023-05-11T00:00:00.000	1	0
2234	1614	Billing Enquiry	Open	2023-08-03T00:00:00.000	4	0
2237	799	Feedback	Open	2023-06-28T00:00:00.000	2	0
2238	38	Feedback	Open	2023-08-18T00:00:00.000	2	0
2239	456	Bug	Open	2023-01-14T00:00:00.000	1	0
2240	1343	Billing Enquiry	Open	2023-02-26T00:00:00.000	3	0
2241	794	Feedback	Open	2023-02-27T00:00:00.000	2	0
2242	474	Feedback	Open	2023-03-04T00:00:00.000	2	0
2245	1641	Installation Problem	Resolved	2023-06-17T00:00:00.000	6	2.7
2246	889	Feedback	Open	2023-07-22T00:00:00.000	2	0
2247	427	Feedback	Open	2023-09-10T00:00:00.000	2	0
2248	702	Installation Problem	In Progress	2023-06-15T00:00:00.000	5	0
2250	1097	Bug	Resolved	2023-09-14T00:00:00.000	2	1.16
2252	1829	Other	In Progress	2023-07-29T00:00:00.000	2	0
2254	1925	Other	Resolved	2023-10-04T00:00:00.000	2	5.96
2255	1233	Billing Enquiry	In Progress	2023-09-06T00:00:00.000	4	0
2256	171	Feedback	Open	2023-11-24T00:00:00.000	1	0
2257	1078	Billing Enquiry	Open	2023-06-07T00:00:00.000	3	0
2261	1838	Bug	In Progress	2023-07-09T00:00:00.000	2	0
2263	309	Billing Enquiry	In Progress	2023-10-08T00:00:00.000	3	0
2264	1528	Installation Problem	In Progress	2023-05-11T00:00:00.000	9	0
2265	834	Bug	In Progress	2023-04-04T00:00:00.000	2	0
2268	587	Feedback	Open	2023-08-17T00:00:00.000	1	0
2271	292	Bug	Open	2023-09-29T00:00:00.000	2	0
2272	854	Installation Problem	In Progress	2023-04-19T00:00:00.000	5	0
2274	1042	Bug	Resolved	2023-07-17T00:00:00.000	2	5.76
2275	1052	Bug	In Progress	2023-03-22T00:00:00.000	3	0
2276	1554	Installation Problem	Resolved	2023-01-19T00:00:00.000	6	3.31
2278	1716	Billing Enquiry	In Progress	2023-05-19T00:00:00.000	2	0
2279	1531	Bug	In Progress	2023-01-21T00:00:00.000	7	0
2281	1116	Billing Enquiry	Open	2023-04-06T00:00:00.000	3	0
2283	1272	Bug	In Progress	2023-01-23T00:00:00.000	3	0
2284	1480	Bug	Resolved	2023-11-04T00:00:00.000	3	2.47
2285	508	Feedback	In Progress	2023-04-18T00:00:00.000	2	0
2286	1600	Installation Problem	Open	2023-10-20T00:00:00.000	9	0
2287	509	Feedback	Open	2023-06-19T00:00:00.000	1	0
2289	1301	Bug	Open	2023-01-20T00:00:00.000	1	0
2291	321	Feedback	Open	2023-05-04T00:00:00.000	2	0
2292	770	Installation Problem	In Progress	2023-06-13T00:00:00.000	5	0
2293	1093	Feedback	Open	2023-11-26T00:00:00.000	2	0
2294	518	Billing Enquiry	In Progress	2023-06-03T00:00:00.000	3	0
2295	1513	Billing Enquiry	In Progress	2023-07-06T00:00:00.000	3	0
2296	1352	Installation Problem	Resolved	2023-07-24T00:00:00.000	6	0.56
2297	685	Feedback	In Progress	2023-03-10T00:00:00.000	2	0
2298	806	Billing Enquiry	Open	2023-02-08T00:00:00.000	3	0
2299	331	Feedback	Open	2023-09-19T00:00:00.000	2	0
2300	1045	Billing Enquiry	Open	2023-11-22T00:00:00.000	2	0
2301	621	Billing Enquiry	Open	2023-08-19T00:00:00.000	3	0
2302	1649	Feedback	In Progress	2023-06-09T00:00:00.000	2	0
2304	1011	Billing Enquiry	Open	2023-11-17T00:00:00.000	3	0
2306	1164	Billing Enquiry	In Progress	2023-10-11T00:00:00.000	3	0
2307	1476	Other	Resolved	2023-06-26T00:00:00.000	2	5.18
2309	903	Billing Enquiry	In Progress	2023-08-22T00:00:00.000	2	0
2311	91	Feedback	Open	2023-01-29T00:00:00.000	1	0
2312	1687	Installation Problem	Resolved	2023-04-19T00:00:00.000	6	5.98
2314	913	Installation Problem	Resolved	2023-11-27T00:00:00.000	5	1.88
2315	582	Billing Enquiry	Open	2023-09-25T00:00:00.000	2	0
2317	724	Installation Problem	Open	2023-05-07T00:00:00.000	6	0
2318	1794	Other	Resolved	2023-07-17T00:00:00.000	2	5.28
2319	1540	Billing Enquiry	In Progress	2023-02-19T00:00:00.000	2	0
2320	284	Feedback	Open	2023-02-07T00:00:00.000	2	0
2321	95	Billing Enquiry	Open	2023-01-11T00:00:00.000	5	0
2322	1392	Bug	Open	2023-10-28T00:00:00.000	2	0
2323	1134	Bug	In Progress	2023-01-15T00:00:00.000	2	0
2325	470	Feedback	Open	2023-10-14T00:00:00.000	1	0
2327	444	Feedback	Open	2023-04-21T00:00:00.000	1	0
2328	1420	Other	Resolved	2023-10-12T00:00:00.000	1	3.19
2329	1454	Installation Problem	In Progress	2023-05-22T00:00:00.000	8	0
2330	422	Feedback	Open	2023-04-12T00:00:00.000	1	0
2331	147	Feedback	Open	2023-08-27T00:00:00.000	2	0
2333	1428	Other	Resolved	2023-02-11T00:00:00.000	1	0.78
2334	1734	Installation Problem	Resolved	2023-08-09T00:00:00.000	7	2.3
2335	647	Bug	In Progress	2023-06-25T00:00:00.000	4	0
2336	365	Feedback	Open	2023-05-11T00:00:00.000	2	0
2338	739	Billing Enquiry	Open	2023-05-05T00:00:00.000	2	0
2339	1972	Feedback	In Progress	2023-11-06T00:00:00.000	1	0
2340	1964	Installation Problem	In Progress	2023-03-03T00:00:00.000	6	0
2341	1222	Installation Problem	Open	2023-07-29T00:00:00.000	6	0
2342	81	Feedback	Open	2023-09-04T00:00:00.000	1	0
2344	620	Billing Enquiry	Open	2023-04-30T00:00:00.000	3	0
2348	1284	Bug	Resolved	2023-07-23T00:00:00.000	3	0.19
2349	728	Billing Enquiry	Open	2023-01-22T00:00:00.000	3	0
2350	825	Billing Enquiry	Open	2023-09-26T00:00:00.000	2	0
2354	1226	Installation Problem	Resolved	2023-11-04T00:00:00.000	6	3.78
2356	615	Bug	In Progress	2023-04-02T00:00:00.000	2	0
2357	1350	Other	Resolved	2023-01-13T00:00:00.000	2	5.93
2358	1771	Bug	In Progress	2023-03-08T00:00:00.000	2	0
2359	1240	Bug	Open	2023-06-15T00:00:00.000	1	0
2360	546	Feedback	Open	2023-11-03T00:00:00.000	2	0
2361	518	Feedback	Open	2023-09-24T00:00:00.000	2	0
2364	256	Billing Enquiry	Open	2023-11-16T00:00:00.000	3	0
2365	1218	Billing Enquiry	In Progress	2023-05-14T00:00:00.000	3	0
2366	1132	Feedback	Open	2023-09-14T00:00:00.000	2	0
2367	477	Installation Problem	In Progress	2023-02-24T00:00:00.000	6	0
2368	1637	Billing Enquiry	In Progress	2023-04-28T00:00:00.000	4	0
2369	331	Feedback	Open	2023-06-01T00:00:00.000	2	0
2370	753	Feedback	In Progress	2023-11-07T00:00:00.000	2	0
2371	1068	Billing Enquiry	In Progress	2023-06-29T00:00:00.000	3	0
2372	513	Installation Problem	Open	2023-10-25T00:00:00.000	5	0
2375	853	Bug	Open	2023-08-21T00:00:00.000	1	0
2376	1614	Billing Enquiry	Open	2023-08-24T00:00:00.000	3	0
2379	665	Feedback	Open	2023-03-14T00:00:00.000	2	0
2380	1620	Installation Problem	Open	2023-08-12T00:00:00.000	5	0
2382	885	Billing Enquiry	Open	2023-10-05T00:00:00.000	3	0
2385	1331	Feedback	Open	2023-03-26T00:00:00.000	1	0
2386	1065	Billing Enquiry	Open	2023-11-16T00:00:00.000	4	0
2387	574	Billing Enquiry	Open	2023-02-14T00:00:00.000	3	0
2390	1503	Billing Enquiry	Open	2023-08-23T00:00:00.000	3	0
2391	1926	Installation Problem	In Progress	2023-10-06T00:00:00.000	6	0
2393	1503	Billing Enquiry	In Progress	2023-07-11T00:00:00.000	3	0
2394	480	Feedback	Open	2023-06-08T00:00:00.000	2	0
2395	502	Feedback	Open	2023-04-04T00:00:00.000	1	0
2397	1844	Other	In Progress	2023-06-16T00:00:00.000	2	0
2398	1861	Installation Problem	Resolved	2023-11-27T00:00:00.000	5	1.9
2399	1288	Bug	In Progress	2023-06-10T00:00:00.000	1	0
2401	1634	Billing Enquiry	Open	2023-03-27T00:00:00.000	3	0
2402	1116	Installation Problem	Resolved	2023-02-17T00:00:00.000	9	5.37
2404	1619	Bug	Resolved	2023-01-09T00:00:00.000	1	2.61
2405	312	Feedback	Open	2023-03-07T00:00:00.000	2	0
2407	1940	Other	In Progress	2023-03-02T00:00:00.000	2	0
2408	1426	Installation Problem	In Progress	2023-06-26T00:00:00.000	11	0
2410	753	Installation Problem	Resolved	2023-04-14T00:00:00.000	5	4.92
2412	694	Billing Enquiry	In Progress	2023-04-25T00:00:00.000	3	0
2413	1108	Bug	Open	2023-07-09T00:00:00.000	3	0
2414	301	Installation Problem	In Progress	2023-11-28T00:00:00.000	11	0
2415	392	Feedback	Open	2023-10-07T00:00:00.000	2	0
2416	616	Bug	In Progress	2023-05-04T00:00:00.000	1	0
2417	677	Billing Enquiry	Open	2023-04-19T00:00:00.000	3	0
2418	306	Feedback	In Progress	2023-06-09T00:00:00.000	1	0
2419	190	Feedback	Open	2023-02-25T00:00:00.000	2	0
2420	1703	Other	Resolved	2023-02-17T00:00:00.000	3	3.54
2423	681	Bug	Open	2023-01-15T00:00:00.000	2	0
2424	427	Feedback	Open	2023-09-05T00:00:00.000	2	0
2425	1242	Billing Enquiry	In Progress	2023-05-31T00:00:00.000	4	0
2426	402	Feedback	Open	2023-02-22T00:00:00.000	1	0
2427	615	Installation Problem	In Progress	2023-01-21T00:00:00.000	5	0
2428	620	Feedback	Open	2023-07-28T00:00:00.000	1	0
2429	506	Feedback	In Progress	2023-02-15T00:00:00.000	2	0
2430	1871	Other	In Progress	2023-08-30T00:00:00.000	2	0
2431	1599	Installation Problem	In Progress	2023-10-13T00:00:00.000	6	0
2432	1946	Other	Resolved	2023-06-18T00:00:00.000	3	0.75
2433	1517	Installation Problem	In Progress	2023-04-12T00:00:00.000	5	0
2434	898	Feedback	In Progress	2023-01-06T00:00:00.000	2	0
2436	989	Bug	In Progress	2023-07-13T00:00:00.000	2	0
2437	336	Billing Enquiry	Open	2023-08-11T00:00:00.000	4	0
2439	707	Billing Enquiry	Open	2023-10-14T00:00:00.000	3	0
2440	1581	Other	Resolved	2023-03-08T00:00:00.000	2	1.76
2441	1079	Installation Problem	In Progress	2023-08-21T00:00:00.000	6	0
2442	461	Feedback	Open	2023-01-27T00:00:00.000	1	0
2444	746	Installation Problem	In Progress	2023-02-17T00:00:00.000	5	0
2445	1179	Billing Enquiry	Open	2023-09-21T00:00:00.000	3	0
2448	1498	Installation Problem	In Progress	2023-08-02T00:00:00.000	7	0
2452	1180	Bug	In Progress	2023-09-06T00:00:00.000	1	0
2453	636	Feedback	In Progress	2023-10-25T00:00:00.000	1	0
2456	530	Billing Enquiry	In Progress	2023-10-16T00:00:00.000	3	0
2458	206	Feedback	Open	2023-11-03T00:00:00.000	1	0
2460	440	Feedback	Open	2023-09-02T00:00:00.000	1	0
2461	401	Bug	Open	2023-07-27T00:00:00.000	9	0
2462	1930	Other	Resolved	2023-08-16T00:00:00.000	2	5.92
2463	1479	Other	Open	2023-04-26T00:00:00.000	2	0
2467	382	Feedback	Open	2023-05-24T00:00:00.000	1	0
2468	164	Feedback	Open	2023-10-27T00:00:00.000	2	0
2470	980	Bug	Open	2023-03-02T00:00:00.000	2	0
2471	804	Bug	Open	2023-02-20T00:00:00.000	2	0
2472	577	Feedback	Open	2023-09-23T00:00:00.000	1	0
2474	1338	Bug	Open	2023-06-27T00:00:00.000	2	0
2475	139	Feedback	Open	2023-09-08T00:00:00.000	1	0
2476	1955	Other	Resolved	2023-02-27T00:00:00.000	2	3.69
2478	1812	Bug	In Progress	2023-05-01T00:00:00.000	12	0
2479	554	Feedback	Open	2023-03-28T00:00:00.000	1	0
2480	887	Billing Enquiry	Open	2023-03-19T00:00:00.000	3	0
2484	837	Installation Problem	In Progress	2023-02-02T00:00:00.000	5	0
2485	1404	Billing Enquiry	Resolved	2023-02-06T00:00:00.000	3	1.11
2486	753	Feedback	Open	2023-11-30T00:00:00.000	1	0
2487	183	Feedback	Open	2023-08-03T00:00:00.000	1	0
2488	1497	Installation Problem	Open	2023-10-31T00:00:00.000	5	0
2489	1277	Feedback	Open	2023-02-07T00:00:00.000	2	0
2490	762	Bug	In Progress	2023-09-03T00:00:00.000	2	0
2491	1033	Bug	Open	2023-09-09T00:00:00.000	6	0
2492	177	Billing Enquiry	In Progress	2023-11-18T00:00:00.000	3	0
2493	1360	Bug	Open	2023-01-24T00:00:00.000	1	0
2494	1902	Installation Problem	Resolved	2023-07-20T00:00:00.000	6	0.59
2495	1949	Installation Problem	Resolved	2023-02-19T00:00:00.000	6	5.89
2496	1012	Bug	Open	2023-05-24T00:00:00.000	3	0
2498	842	Bug	Open	2023-02-26T00:00:00.000	2	0
2501	251	Feedback	Open	2023-02-02T00:00:00.000	1	0
2504	1453	Feedback	Open	2023-10-31T00:00:00.000	2	0
2505	657	Bug	Open	2023-01-23T00:00:00.000	2	0
2506	1664	Installation Problem	In Progress	2023-07-26T00:00:00.000	6	0
2508	665	Billing Enquiry	Open	2023-01-16T00:00:00.000	2	0
2509	921	Billing Enquiry	Open	2023-05-04T00:00:00.000	3	0
2510	1938	Other	Resolved	2023-07-09T00:00:00.000	2	2.25
2511	1751	Billing Enquiry	Open	2023-01-10T00:00:00.000	3	0
2513	262	Feedback	Open	2023-09-26T00:00:00.000	1	0
2514	1305	Installation Problem	In Progress	2023-07-03T00:00:00.000	5	0
2515	984	Bug	In Progress	2023-03-06T00:00:00.000	2	0
2517	986	Installation Problem	In Progress	2023-04-17T00:00:00.000	6	0
2518	579	Bug	In Progress	2023-03-17T00:00:00.000	9	0
2520	1513	Bug	In Progress	2023-10-11T00:00:00.000	6	0
2522	1395	Billing Enquiry	Open	2023-09-08T00:00:00.000	3	0
2523	888	Bug	In Progress	2023-10-20T00:00:00.000	1	0
2525	1518	Installation Problem	In Progress	2023-07-05T00:00:00.000	5	0
2526	601	Feedback	Open	2023-07-17T00:00:00.000	2	0
2530	1589	Installation Problem	Resolved	2023-11-02T00:00:00.000	6	2.74
2532	1941	Bug	Resolved	2023-08-06T00:00:00.000	2	3.5
2533	333	Feedback	Open	2023-09-28T00:00:00.000	2	0
2534	131	Feedback	Open	2023-03-06T00:00:00.000	2	0
2536	1829	Installation Problem	In Progress	2023-05-15T00:00:00.000	11	0
2539	1915	Other	Resolved	2023-06-04T00:00:00.000	2	5.2
2544	974	Installation Problem	Resolved	2023-10-28T00:00:00.000	6	5.7
2545	1645	Bug	In Progress	2023-03-15T00:00:00.000	1	0
2546	571	Feedback	Open	2023-11-19T00:00:00.000	2	0
2550	1695	Bug	Resolved	2023-09-06T00:00:00.000	3	3.29
2551	123	Feedback	Open	2023-09-22T00:00:00.000	2	0
2553	438	Feedback	Open	2023-10-27T00:00:00.000	1	0
2554	265	Billing Enquiry	Open	2023-08-06T00:00:00.000	4	0
2555	519	Billing Enquiry	Open	2023-08-27T00:00:00.000	3	0
2557	1478	Bug	Open	2023-01-10T00:00:00.000	1	0
2558	1620	Other	In Progress	2023-09-18T00:00:00.000	2	0
2559	709	Billing Enquiry	Open	2023-05-25T00:00:00.000	4	0
2560	1118	Billing Enquiry	Open	2023-04-12T00:00:00.000	3	0
2561	1575	Installation Problem	In Progress	2023-05-19T00:00:00.000	8	0
2562	929	Bug	In Progress	2023-11-19T00:00:00.000	3	0
2563	1983	Other	Resolved	2023-11-29T00:00:00.000	3	2.66
2565	860	Feedback	Open	2023-04-29T00:00:00.000	2	0
2566	745	Feedback	Open	2023-06-20T00:00:00.000	2	0
2567	1448	Installation Problem	Open	2023-02-24T00:00:00.000	8	0
2568	85	Billing Enquiry	Open	2023-01-04T00:00:00.000	3	0
2569	1138	Billing Enquiry	Open	2023-09-12T00:00:00.000	6	0
2570	1016	Installation Problem	Resolved	2023-02-26T00:00:00.000	5	1.57
2571	1171	Feedback	Open	2023-11-20T00:00:00.000	2	0
2572	915	Feedback	In Progress	2023-08-02T00:00:00.000	2	0
2573	1578	Installation Problem	Open	2023-05-02T00:00:00.000	6	0
2574	1114	Bug	In Progress	2023-11-07T00:00:00.000	4	0
2575	270	Billing Enquiry	Open	2023-11-17T00:00:00.000	3	0
2576	1146	Installation Problem	In Progress	2023-07-16T00:00:00.000	8	0
2577	1603	Installation Problem	Resolved	2023-01-14T00:00:00.000	7	2.15
2578	1584	Installation Problem	In Progress	2023-06-28T00:00:00.000	8	0
2580	1888	Other	Open	2023-11-04T00:00:00.000	2	0
2581	1216	Feedback	Open	2023-08-01T00:00:00.000	2	0
2583	1844	Bug	Resolved	2023-05-20T00:00:00.000	2	1.83
2584	1558	Installation Problem	In Progress	2023-07-22T00:00:00.000	8	0
2585	1946	Other	Resolved	2023-03-25T00:00:00.000	5	2.33
2586	830	Billing Enquiry	In Progress	2023-07-18T00:00:00.000	3	0
2587	393	Installation Problem	In Progress	2023-04-02T00:00:00.000	10	0
2588	1653	Other	Resolved	2023-07-11T00:00:00.000	2	2.47
2590	1352	Billing Enquiry	In Progress	2023-06-14T00:00:00.000	4	0
2591	639	Feedback	Open	2023-08-24T00:00:00.000	1	0
2593	849	Feedback	In Progress	2023-05-12T00:00:00.000	1	0
2594	413	Feedback	Open	2023-09-28T00:00:00.000	1	0
2596	855	Billing Enquiry	Resolved	2023-05-23T00:00:00.000	3	1.8
2598	231	Feedback	Open	2023-08-14T00:00:00.000	1	0
2599	686	Installation Problem	In Progress	2023-11-14T00:00:00.000	9	0
2600	402	Feedback	Open	2023-04-26T00:00:00.000	1	0
2601	633	Billing Enquiry	Open	2023-04-26T00:00:00.000	3	0
2604	1701	Other	In Progress	2023-03-30T00:00:00.000	2	0
2610	132	Billing Enquiry	In Progress	2023-03-23T00:00:00.000	3	0
2612	1259	Bug	Resolved	2023-10-09T00:00:00.000	3	2.91
2613	1581	Installation Problem	In Progress	2023-05-16T00:00:00.000	6	0
2615	1592	Billing Enquiry	In Progress	2023-10-21T00:00:00.000	3	0
2616	1292	Installation Problem	In Progress	2023-08-06T00:00:00.000	8	0
2617	219	Feedback	Open	2023-07-01T00:00:00.000	1	0
2618	4	Feedback	Open	2023-10-16T00:00:00.000	2	0
2619	716	Bug	In Progress	2023-07-02T00:00:00.000	1	0
2620	638	Installation Problem	Resolved	2023-08-14T00:00:00.000	6	0
2626	115	Feedback	Open	2023-07-25T00:00:00.000	1	0
2627	1297	Installation Problem	In Progress	2023-05-15T00:00:00.000	6	0
2628	1455	Installation Problem	In Progress	2023-08-31T00:00:00.000	6	0
2629	79	Feedback	In Progress	2023-04-28T00:00:00.000	1	0
2630	1615	Feedback	Resolved	2023-11-29T00:00:00.000	2	4.87
2631	886	Feedback	Open	2023-07-25T00:00:00.000	2	0
2632	1354	Billing Enquiry	In Progress	2023-07-30T00:00:00.000	3	0
2633	456	Feedback	Open	2023-11-01T00:00:00.000	1	0
2635	299	Feedback	Open	2023-07-17T00:00:00.000	1	0
2636	1454	Billing Enquiry	Open	2023-05-19T00:00:00.000	3	0
2637	153	Feedback	Open	2023-06-29T00:00:00.000	2	0
2638	1672	Billing Enquiry	In Progress	2023-03-03T00:00:00.000	4	0
2639	982	Bug	Open	2023-11-15T00:00:00.000	1	0
2642	1538	Bug	In Progress	2023-07-19T00:00:00.000	4	0
2643	1613	Other	Resolved	2023-01-13T00:00:00.000	2	2.87
2644	187	Billing Enquiry	Open	2023-05-25T00:00:00.000	3	0
2645	1259	Billing Enquiry	Resolved	2023-06-08T00:00:00.000	4	5.8
2648	425	Feedback	Open	2023-10-27T00:00:00.000	1	0
2649	1612	Billing Enquiry	Resolved	2023-11-25T00:00:00.000	3	2.98
2650	459	Bug	In Progress	2023-01-14T00:00:00.000	2	0
2652	240	Feedback	Open	2023-07-16T00:00:00.000	2	0
2653	468	Feedback	In Progress	2023-11-29T00:00:00.000	2	0
2654	1924	Installation Problem	Resolved	2023-04-15T00:00:00.000	7	1.35
2655	1132	Bug	Resolved	2023-07-29T00:00:00.000	6	2.06
2656	849	Bug	Open	2023-02-03T00:00:00.000	2	0
2657	1794	Other	In Progress	2023-08-02T00:00:00.000	2	0
2658	802	Feedback	In Progress	2023-08-04T00:00:00.000	2	0
2661	784	Feedback	Open	2023-02-20T00:00:00.000	2	0
2662	363	Installation Problem	In Progress	2023-01-06T00:00:00.000	10	0
2663	931	Bug	In Progress	2023-03-04T00:00:00.000	3	0
2664	1028	Installation Problem	Resolved	2023-05-30T00:00:00.000	5	1.45
2665	1386	Installation Problem	In Progress	2023-03-25T00:00:00.000	6	0
2666	1085	Bug	In Progress	2023-06-24T00:00:00.000	2	0
2667	950	Billing Enquiry	In Progress	2023-11-03T00:00:00.000	3	0
2668	85	Billing Enquiry	In Progress	2023-09-24T00:00:00.000	3	0
2669	1146	Billing Enquiry	Open	2023-02-06T00:00:00.000	3	0
2671	461	Billing Enquiry	In Progress	2023-09-21T00:00:00.000	3	0
2672	201	Feedback	Open	2023-02-24T00:00:00.000	2	0
2674	143	Feedback	Open	2023-07-14T00:00:00.000	1	0
2675	944	Billing Enquiry	In Progress	2023-11-26T00:00:00.000	3	0
2676	1466	Bug	Open	2023-01-04T00:00:00.000	5	0
2677	1909	Other	Open	2023-09-10T00:00:00.000	2	0
2679	118	Feedback	Open	2023-03-31T00:00:00.000	2	0
2680	42	Feedback	Open	2023-07-08T00:00:00.000	1	0
2681	1533	Other	Resolved	2023-10-07T00:00:00.000	3	4.44
2682	1878	Other	Resolved	2023-09-29T00:00:00.000	2	4.37
2684	1689	Bug	Resolved	2023-10-11T00:00:00.000	2	3.7
2686	207	Feedback	Open	2023-03-28T00:00:00.000	2	0
2687	374	Billing Enquiry	Open	2023-06-10T00:00:00.000	4	0
2688	1105	Bug	Resolved	2023-01-15T00:00:00.000	1	4.4
2691	512	Bug	In Progress	2023-04-08T00:00:00.000	4	0
2692	946	Bug	In Progress	2023-06-24T00:00:00.000	2	0
2693	836	Bug	In Progress	2023-01-07T00:00:00.000	5	0
2694	1645	Billing Enquiry	In Progress	2023-05-27T00:00:00.000	2	0
2695	82	Feedback	Open	2023-09-09T00:00:00.000	2	0
2696	450	Feedback	Open	2023-02-15T00:00:00.000	1	0
2697	465	Feedback	Open	2023-11-25T00:00:00.000	2	0
2700	688	Billing Enquiry	Open	2023-02-01T00:00:00.000	2	0
2701	157	Feedback	Open	2023-01-19T00:00:00.000	1	0
2702	1598	Bug	In Progress	2023-09-06T00:00:00.000	12	0
2703	1596	Billing Enquiry	In Progress	2023-04-27T00:00:00.000	3	0
2704	1066	Bug	Open	2023-04-16T00:00:00.000	2	0
2705	1553	Installation Problem	In Progress	2023-11-22T00:00:00.000	5	0
2706	1803	Installation Problem	Resolved	2023-08-08T00:00:00.000	6	5.09
2707	136	Feedback	Open	2023-03-08T00:00:00.000	2	0
2711	989	Billing Enquiry	Open	2023-04-22T00:00:00.000	3	0
2715	419	Feedback	Open	2023-09-18T00:00:00.000	1	0
2716	483	Feedback	Open	2023-10-03T00:00:00.000	1	0
2719	408	Bug	In Progress	2023-01-30T00:00:00.000	1	0
2721	434	Bug	Open	2023-01-23T00:00:00.000	1	0
2722	1076	Bug	In Progress	2023-04-07T00:00:00.000	2	0
2723	595	Feedback	Open	2023-04-08T00:00:00.000	1	0
2724	1726	Installation Problem	In Progress	2023-07-05T00:00:00.000	7	0
2725	1263	Bug	Open	2023-10-24T00:00:00.000	2	0
2727	1456	Other	In Progress	2023-08-19T00:00:00.000	2	0
2728	221	Feedback	Open	2023-02-15T00:00:00.000	2	0
2731	1975	Other	Resolved	2023-05-09T00:00:00.000	2	0.4
2732	933	Bug	In Progress	2023-02-04T00:00:00.000	5	0
2733	1318	Installation Problem	Open	2023-07-21T00:00:00.000	6	0
2734	1034	Feedback	Open	2023-04-29T00:00:00.000	1	0
2735	1916	Bug	Resolved	2023-05-13T00:00:00.000	3	1.98
2736	1561	Other	In Progress	2023-09-05T00:00:00.000	2	0
2737	444	Bug	Open	2023-08-30T00:00:00.000	1	0
2738	1165	Feedback	Open	2023-04-27T00:00:00.000	1	0
2739	758	Billing Enquiry	In Progress	2023-10-12T00:00:00.000	3	0
2740	1191	Billing Enquiry	In Progress	2023-10-19T00:00:00.000	3	0
2742	483	Installation Problem	Open	2023-01-02T00:00:00.000	6	0
2743	1515	Billing Enquiry	Open	2023-10-09T00:00:00.000	3	0
2744	667	Feedback	Open	2023-09-27T00:00:00.000	2	0
2745	663	Installation Problem	In Progress	2023-07-29T00:00:00.000	7	0
2746	934	Installation Problem	In Progress	2023-01-10T00:00:00.000	5	0
2747	460	Feedback	Open	2023-07-11T00:00:00.000	2	0
2748	390	Feedback	Open	2023-08-17T00:00:00.000	2	0
2749	37	Feedback	Open	2023-10-17T00:00:00.000	2	0
2750	1433	Installation Problem	In Progress	2023-05-04T00:00:00.000	8	0
2751	650	Billing Enquiry	Open	2023-09-08T00:00:00.000	5	0
2755	1371	Installation Problem	Resolved	2023-05-05T00:00:00.000	6	5.35
2756	1499	Billing Enquiry	Open	2023-01-26T00:00:00.000	3	0
2758	539	Billing Enquiry	In Progress	2023-08-08T00:00:00.000	3	0
2759	1020	Feedback	Open	2023-02-02T00:00:00.000	1	0
2760	646	Bug	In Progress	2023-04-08T00:00:00.000	1	0
2762	193	Billing Enquiry	Open	2023-10-19T00:00:00.000	2	0
2763	1622	Bug	In Progress	2023-06-15T00:00:00.000	1	0
2764	100	Feedback	Open	2023-03-18T00:00:00.000	2	0
2767	1619	Installation Problem	Resolved	2023-02-21T00:00:00.000	10	4.08
2768	1977	Other	Resolved	2023-07-19T00:00:00.000	2	4.57
2770	415	Feedback	Open	2023-09-14T00:00:00.000	1	0
2771	1417	Other	Resolved	2023-03-05T00:00:00.000	3	2.22
2774	63	Billing Enquiry	In Progress	2023-04-24T00:00:00.000	3	0
2775	774	Feedback	Open	2023-04-03T00:00:00.000	1	0
2776	525	Billing Enquiry	Open	2023-05-26T00:00:00.000	3	0
2778	1652	Bug	In Progress	2023-06-23T00:00:00.000	3	0
2781	823	Billing Enquiry	Resolved	2023-10-11T00:00:00.000	3	2.19
2783	837	Billing Enquiry	In Progress	2023-06-16T00:00:00.000	3	0
2784	1324	Installation Problem	Resolved	2023-06-21T00:00:00.000	10	5.84
2785	1237	Billing Enquiry	Open	2023-09-04T00:00:00.000	4	0
2786	268	Feedback	In Progress	2023-11-11T00:00:00.000	2	0
2787	997	Feedback	Open	2023-06-30T00:00:00.000	2	0
2789	1232	Billing Enquiry	In Progress	2023-07-17T00:00:00.000	2	0
2790	1107	Billing Enquiry	Open	2023-03-31T00:00:00.000	4	0
2791	749	Feedback	In Progress	2023-05-17T00:00:00.000	1	0
2793	745	Bug	In Progress	2023-03-19T00:00:00.000	1	0
2796	1273	Billing Enquiry	In Progress	2023-10-31T00:00:00.000	3	0
2798	1721	Installation Problem	Resolved	2023-10-20T00:00:00.000	6	0.56
2799	320	Feedback	Open	2023-07-14T00:00:00.000	2	0
2800	1534	Bug	In Progress	2023-04-11T00:00:00.000	1	0
2802	1488	Installation Problem	Resolved	2023-08-04T00:00:00.000	6	5.23
2803	683	Billing Enquiry	Open	2023-10-23T00:00:00.000	3	0
2804	402	Feedback	Open	2023-06-08T00:00:00.000	2	0
2805	210	Feedback	Open	2023-10-04T00:00:00.000	1	0
2806	1319	Other	In Progress	2023-02-21T00:00:00.000	1	0
2807	1733	Installation Problem	In Progress	2023-02-08T00:00:00.000	9	0
2808	1622	Bug	Open	2023-11-08T00:00:00.000	3	0
2809	1434	Installation Problem	Open	2023-11-22T00:00:00.000	6	0
2811	1567	Other	Resolved	2023-04-02T00:00:00.000	4	1.06
2812	565	Feedback	Open	2023-11-01T00:00:00.000	2	0
2814	710	Bug	Open	2023-01-08T00:00:00.000	2	0
2815	711	Feedback	In Progress	2023-06-17T00:00:00.000	2	0
2816	1191	Billing Enquiry	Open	2023-02-20T00:00:00.000	3	0
2820	1042	Feedback	Open	2023-01-11T00:00:00.000	2	0
2821	401	Feedback	In Progress	2023-06-27T00:00:00.000	1	0
2823	86	Feedback	Open	2023-08-10T00:00:00.000	1	0
2824	478	Feedback	Open	2023-07-14T00:00:00.000	1	0
2826	1013	Installation Problem	In Progress	2023-03-03T00:00:00.000	8	0
2830	823	Bug	Open	2023-08-24T00:00:00.000	1	0
2831	895	Billing Enquiry	Open	2023-01-23T00:00:00.000	3	0
2834	148	Feedback	Open	2023-07-31T00:00:00.000	1	0
2835	170	Bug	In Progress	2023-02-05T00:00:00.000	1	0
2837	343	Feedback	Open	2023-05-14T00:00:00.000	2	0
2838	838	Other	In Progress	2023-10-17T00:00:00.000	2	0
2840	1495	Feedback	Open	2023-06-06T00:00:00.000	2	0
2843	1092	Other	In Progress	2023-11-18T00:00:00.000	3	0
2845	567	Bug	Open	2023-11-28T00:00:00.000	3	0
2846	1307	Installation Problem	Resolved	2023-01-22T00:00:00.000	6	5.78
2847	64	Feedback	Open	2023-07-24T00:00:00.000	1	0
2849	56	Feedback	Open	2023-03-31T00:00:00.000	1	0
2850	249	Feedback	Open	2023-07-28T00:00:00.000	1	0
2852	1228	Bug	In Progress	2023-06-19T00:00:00.000	4	0
2853	396	Billing Enquiry	Open	2023-10-23T00:00:00.000	3	0
2855	1574	Installation Problem	Resolved	2023-03-19T00:00:00.000	7	2.17
2856	222	Billing Enquiry	Open	2023-08-27T00:00:00.000	3	0
2857	662	Bug	In Progress	2023-08-01T00:00:00.000	2	0
2858	573	Feedback	Open	2023-04-14T00:00:00.000	2	0
2859	659	Feedback	Open	2023-10-16T00:00:00.000	1	0
2861	1863	Installation Problem	Resolved	2023-11-28T00:00:00.000	5	3.88
2864	1228	Billing Enquiry	Open	2023-05-29T00:00:00.000	3	0
2865	1212	Bug	Resolved	2023-08-22T00:00:00.000	5	4.76
2866	158	Feedback	Open	2023-01-21T00:00:00.000	2	0
2867	1469	Billing Enquiry	In Progress	2023-01-04T00:00:00.000	3	0
2868	1924	Other	In Progress	2023-07-10T00:00:00.000	3	0
2870	808	Billing Enquiry	Open	2023-02-18T00:00:00.000	2	0
2871	951	Bug	Open	2023-10-22T00:00:00.000	2	0
2872	391	Billing Enquiry	Open	2023-08-06T00:00:00.000	3	0
2874	1459	Billing Enquiry	Open	2023-09-12T00:00:00.000	3	0
2875	528	Feedback	In Progress	2023-10-17T00:00:00.000	2	0
2876	1792	Installation Problem	In Progress	2023-10-31T00:00:00.000	6	0
2877	39	Feedback	Open	2023-03-09T00:00:00.000	1	0
2880	1313	Bug	Open	2023-10-31T00:00:00.000	3	0
2881	1482	Bug	Resolved	2023-09-19T00:00:00.000	1	0.56
2882	1679	Bug	In Progress	2023-09-07T00:00:00.000	3	0
2883	1300	Feedback	Open	2023-08-13T00:00:00.000	1	0
2884	501	Feedback	In Progress	2023-06-09T00:00:00.000	1	0
2887	765	Installation Problem	In Progress	2023-05-19T00:00:00.000	5	0
2891	1803	Other	Resolved	2023-11-25T00:00:00.000	2	2.12
2892	233	Billing Enquiry	Open	2023-11-11T00:00:00.000	3	0
2895	1118	Billing Enquiry	In Progress	2023-03-08T00:00:00.000	3	0
2897	1369	Bug	In Progress	2023-01-19T00:00:00.000	1	0
2898	22	Feedback	Open	2023-10-19T00:00:00.000	2	0
2899	1781	Installation Problem	Resolved	2023-02-12T00:00:00.000	5	1.01
2900	1509	Other	In Progress	2023-01-05T00:00:00.000	2	0
2902	389	Feedback	Open	2023-03-02T00:00:00.000	2	0
2903	169	Feedback	Open	2023-09-20T00:00:00.000	2	0
2904	1452	Other	Resolved	2023-06-09T00:00:00.000	2	4.17
2905	422	Feedback	Open	2023-01-02T00:00:00.000	1	0
2906	1754	Installation Problem	In Progress	2023-01-09T00:00:00.000	5	0
2909	1215	Installation Problem	Open	2023-05-21T00:00:00.000	6	0
2910	1815	Billing Enquiry	In Progress	2023-11-16T00:00:00.000	3	0
2912	1353	Installation Problem	In Progress	2023-11-18T00:00:00.000	5	0
2914	926	Installation Problem	In Progress	2023-08-05T00:00:00.000	6	0
2915	1282	Billing Enquiry	Open	2023-08-10T00:00:00.000	2	0
2916	1315	Bug	In Progress	2023-09-15T00:00:00.000	3	0
2919	1179	Bug	In Progress	2023-02-18T00:00:00.000	3	0
2920	832	Feedback	Open	2023-07-16T00:00:00.000	2	0
2921	1	Feedback	Open	2023-06-05T00:00:00.000	1	0
2922	469	Feedback	Open	2023-02-14T00:00:00.000	1	0
2923	1227	Installation Problem	In Progress	2023-04-27T00:00:00.000	5	0
2924	794	Feedback	In Progress	2023-05-24T00:00:00.000	1	0
2925	91	Billing Enquiry	Open	2023-01-18T00:00:00.000	3	0
2926	1426	Other	In Progress	2023-09-12T00:00:00.000	2	0
2927	239	Feedback	Open	2023-03-08T00:00:00.000	1	0
2930	1097	Installation Problem	In Progress	2023-04-06T00:00:00.000	5	0
2932	655	Billing Enquiry	In Progress	2023-03-21T00:00:00.000	2	0
2933	1771	Installation Problem	Open	2023-08-13T00:00:00.000	7	0
2935	1343	Billing Enquiry	Open	2023-07-12T00:00:00.000	3	0
2936	449	Feedback	Open	2023-06-08T00:00:00.000	1	0
2937	707	Billing Enquiry	Open	2023-04-30T00:00:00.000	2	0
2938	905	Feedback	Open	2023-03-05T00:00:00.000	1	0
2939	205	Feedback	Open	2023-09-08T00:00:00.000	1	0
2942	1071	Billing Enquiry	In Progress	2023-11-18T00:00:00.000	3	0
2943	1645	Billing Enquiry	Open	2023-05-11T00:00:00.000	4	0
2944	499	Bug	Open	2023-11-28T00:00:00.000	2	0
2945	43	Feedback	Open	2023-10-25T00:00:00.000	2	0
2948	1274	Feedback	In Progress	2023-11-18T00:00:00.000	1	0
2951	719	Billing Enquiry	Open	2023-03-31T00:00:00.000	3	0
2953	136	Feedback	Open	2023-08-31T00:00:00.000	1	0
2954	1494	Billing Enquiry	In Progress	2023-01-28T00:00:00.000	3	0
2958	1568	Other	Resolved	2023-11-25T00:00:00.000	3	5.21
2962	1934	Other	In Progress	2023-11-15T00:00:00.000	2	0
2964	1116	Bug	Open	2023-01-01T00:00:00.000	2	0
2965	1687	Other	In Progress	2023-03-30T00:00:00.000	2	0
2966	321	Feedback	Open	2023-11-07T00:00:00.000	2	0
2967	789	Feedback	Open	2023-11-25T00:00:00.000	2	0
2969	1668	Installation Problem	Resolved	2023-10-05T00:00:00.000	6	2.42
2971	404	Feedback	Open	2023-07-20T00:00:00.000	2	0
2972	1853	Bug	In Progress	2023-09-18T00:00:00.000	1	0
2974	720	Feedback	Open	2023-05-26T00:00:00.000	2	0
2975	1363	Billing Enquiry	In Progress	2023-10-25T00:00:00.000	3	0
2976	629	Bug	Open	2023-06-23T00:00:00.000	1	0
2977	1937	Installation Problem	Resolved	2023-08-06T00:00:00.000	8	2.88
2978	1954	Other	Resolved	2023-03-07T00:00:00.000	3	3.8
2980	838	Feedback	Open	2023-01-17T00:00:00.000	1	0
2982	404	Billing Enquiry	Open	2023-02-14T00:00:00.000	4	0
2983	1048	Billing Enquiry	Resolved	2023-01-18T00:00:00.000	4	1.34
2984	1407	Billing Enquiry	In Progress	2023-01-27T00:00:00.000	3	0
2985	987	Feedback	Open	2023-11-12T00:00:00.000	1	0
2988	279	Feedback	Open	2023-01-08T00:00:00.000	2	0
2989	1539	Installation Problem	Resolved	2023-10-27T00:00:00.000	6	2.94
2992	1000	Billing Enquiry	In Progress	2023-09-08T00:00:00.000	3	0
2993	1034	Billing Enquiry	Open	2023-09-05T00:00:00.000	4	0
2994	1459	Installation Problem	Open	2023-10-28T00:00:00.000	5	0
2995	1091	Billing Enquiry	Resolved	2023-10-01T00:00:00.000	3	3.93
2996	1024	Bug	In Progress	2023-07-31T00:00:00.000	1	0
2997	1105	Installation Problem	In Progress	2023-02-06T00:00:00.000	5	0
2998	1608	Bug	In Progress	2023-06-10T00:00:00.000	3	0
3000	1087	Installation Problem	Open	2023-02-15T00:00:00.000	8	0

Task 2

It is suspected that the response time to tickets is a big factor in unhappiness.

Calculate the minimum and maximum response time for each category of support ticket.

Your output should include the columns category, min_response and max_response.

Values should be rounded to two decimal places where appropriate.

SELECT category, 
ROUND(MIN(response_time),2) AS min_response, 
ROUND(MAX(response_time),2) AS max_response

FROM support
GROUP BY category

category	min_response	max_response
Other	1	5
Bug	1	13
Feedback	1	2
Billing enquiry	2	8
Installation Problem	5	17

Task 3

The support team want to know more about the rating provided by customers who reported Bugs or Installation Problems.

Write a query to return the rating from the survey, the customer_id, category and response_time of the support ticket, for the customers & categories of interest.

Use the original support table, not the output of task 1.

SELECT survey.rating, 
support.customer_id, 
support.category, 
support.response_time 

FROM survey 
LEFT JOIN support
ON survey.customer_id = support.customer_id
WHERE category IN ('Installation Problem', 'Bug')

rating	customer_id	category	response_time
6	621	Installation Problem	7
5	1703	Installation Problem	6
5	766	Installation Problem	7
5	1824	Bug	3
4	931	Installation Problem	9
6	1795	Installation Problem	7
5	1703	Bug	2
2	747	Bug	2
5	1836	Bug	1
7	1882	Installation Problem	6
6	1882	Installation Problem	6
7	1772	Installation Problem	5
3	879	Bug	3
3	902	Bug	2
5	1569	Installation Problem	6
3	1035	Bug	4
3	930	Installation Problem	6
5	1836	Bug	2
6	1553	Installation Problem	6
3	707	Installation Problem	6
5	1796	Installation Problem	5
4	1220	Bug	6
3	1614	Installation Problem	6
4	559	Bug	3
6	1821	Bug	3
2	337	Bug	1
3	1972	Installation Problem	8
4	794	Installation Problem	5
7	1710	Installation Problem	5
3	1228	Bug	2
2	400	Bug	12
6	1414	Installation Problem	5
4	1617	Bug	3
4	881	Bug	1
3	436	Bug	4
6	1305	Installation Problem	7
5	1703	Bug	2
4	1828	Installation Problem	13
3	436	Bug	4
7	1916	Installation Problem	6
3	526	Bug	2
6	1363	Installation Problem	5
7	601	Installation Problem	6
3	926	Bug	5
5	1476	Bug	5
7	1677	Installation Problem	6
6	1247	Installation Problem	6
4	457	Bug	4
3	1497	Installation Problem	6
7	1497	Installation Problem	6
6	1821	Installation Problem	5
6	1538	Installation Problem	7
3	1458	Installation Problem	6
3	709	Bug	4
3	1458	Installation Problem	5
4	1828	Bug	3
6	1693	Installation Problem	6
7	1839	Installation Problem	6
6	1047	Bug	3
6	1414	Installation Problem	5
3	681	Bug	2
4	794	Bug	2
3	1549	Bug	6
4	1218	Installation Problem	6
2	459	Bug	2
2	458	Bug	2
4	1012	Installation Problem	6
6	1725	Installation Problem	5
6	1821	Bug	2
4	1089	Bug	9
3	1473	Bug	2
3	1473	Bug	2
4	1886	Installation Problem	6
3	1797	Bug	2
5	1581	Bug	7
5	1789	Installation Problem	6
6	639	Installation Problem	6
2	639	Installation Problem	6
6	1795	Installation Problem	9
7	1710	Bug	5
2	459	Installation Problem	7
7	820	Installation Problem	6
5	1945	Installation Problem	5
4	1905	Installation Problem	7
2	518	Bug	1
7	601	Bug	1
2	606	Installation Problem	6
6	1047	Bug	7
3	707	Bug	4
6	712	Installation Problem	7
4	1137	Bug	2
5	1836	Installation Problem	6
4	1371	Bug	2
5	1231	Bug	1
3	1595	Bug	1
3	1497	Bug	2
7	1497	Bug	2
5	1581	Bug	5
2	1042	Bug	2
4	1531	Bug	7
4	1301	Bug	1
3	681	Bug	2
3	1497	Installation Problem	5
7	1497	Installation Problem	5
4	1012	Bug	3
6	1305	Installation Problem	5
4	1114	Bug	4
5	1844	Bug	2
5	1581	Installation Problem	6
6	1538	Bug	4
2	459	Bug	2
5	1132	Bug	6
4	931	Bug	3
4	836	Bug	5
6	1553	Installation Problem	5
7	1916	Bug	3
5	483	Installation Problem	6
6	1433	Installation Problem	8
4	1371	Installation Problem	6
4	1434	Installation Problem	6
3	1228	Bug	4
3	926	Installation Problem	6
6	1227	Installation Problem	5