I thrive on turning raw data into actionable insights and am constantly evolving with the latest tools and technologies to stay ahead in the field. My unique background allows me to bridge the gap between data-driven decision-making and real-world business needs.
Tech Solutions Inc. is a leading technology company specializing in software development and IT consulting services. The company is concerned about customer retention, reputation, and overall business growth.
LuxurStay Hotels is a major, international chain of hotels. As these complaints are impacting the customer satisfaction rates, it has become a serious issue. Recent data shows that customer satisfaction has dropped from the 4.5 rating that they expect.
In this Power BI case study, we will investigate a dataset from an example telecom company called Databel and analyze their churn rates. For subscription-based businesses, reducing customer churn is a top priority.
In this Power BI case study, we will be exploring a dataset for a fictitious software company called Orian Lab. This analysis will help the organization determine what action they will need to take to retain more employees.